Asia/Singapore Friday, 19th June 2026
Page 271

New itineraries, memorable experiences to power return of Asian cruising

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From left: TTG Asia Media’s Karen Yue; Royal Caribbean International’s Mona Foo; CRI Global’s Thomas D Hinton; Tri Wisata Andalan’s Frankie Lie at the A New Way to Meet panel

The cruise industry is experiencing a robust resurgence following the pandemic, with the US leading the way in its recovery. Although the return of the Asian cruise market has been slower, significant growth in the region is expected over the coming years.

This expectation was shared in a keynote message by Crystal Campbell, corporate & incentive sales manager of Worldwide Cruise Associates, during CruiseXchange on September 26.

From left: TTG Asia Media’s Karen Yue; Royal Caribbean International’s Mona Foo; CRI Global’s Thomas D Hinton; Tri Wisata Andalan’s Frankie Lie at the A New Way to Meet panel

To support her observations, Campbell pointed to international ocean liners already operating from Singapore, with more ships to return to Hong Kong and mainland China over the next two years. Globally, 19 new ships have been introduced this year, and this is set to increase to 56 new ships over the next five years.

The panel discussion – entitled A New Way to Meet – that ensued after the keynote also highlighted why cruising is a compelling way to craft enduring experiences for their delegates.

For instance, Thomas D Hinton, president & CEO of CRI Global, revealed that choosing cruises can yield substantial cost savings, ranging from 25 to 35 per cent compared to land-based programmes at resorts. He added that clients who have previously embarked on cruises reported overwhelmingly positive experiences, and expressed a strong desire to relive those moments.

This is because cruise lines are able to customise and personalise experiences both onboard and offshore, helping to create unforgettable memories, Hinton elaborated.

Frankie Lie, director of Tri Wisata Andalan, observed that Asian meeting planners usually gravitate towards four- or five-day cruises due to a shortage of time, and that a cruise’s ports-of-call are critical considerations.

Mona Foo, head of retail & corporate sales – Singapore & Asia Pacific at Royal Caribbean International (RCI), shared that the company has witnessed strong demand for Asian sailings post-lockdown.

In a sign of confidence in Asia’s cruise industry, Foo revealed that RCI’s Anthem of the Seas will be homeported in Singapore from November 2024, and feature a new eight-night Bali itinerary. Other voyages include a 10-night Vietnam and Thailand itinerary, as well as its regular three- to five-night sailings stopping in Penang and Phuket.

Another exciting development for RCI is the launch of the new Icon of the Seas in January 2024, the first of the company’s Icon Class cruise ships.

In addition to an anticipated growth in Asia’s cruising scene, there will also be a strong focus on sustainability. Campbell highlighted that new ships under construction have been designed to be more environmentally friendly, helping to reduce carbon emissions.

Furthermore, as part of their commitment to achieving net-zero carbon cruising by 2050, all cruise ships that are members of the Cruise Lines International Association are expected to be equipped to use shore power by 2035.

Planners have the ability to multiply impact through business events

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Event organisers are being urged to think outside the box and harness the immense potential of business events to drive enduring local impact, thereby delivering enriched and memorable experiences for attendees.

Supanich Thiansing, director of the meetings and incentives department at the Thailand Convention and Exhibition Bureau (TCEB), elaborated during Getting Deeper with Community Connections panel at IT&CM Asia and CTW Asia-Pacific 2023 that each business event is a rich tapestry capable of weaving positive impact, not only for participants, but also for host communities and local businesses.

From left: TTG Asia Media’s Karen Yue; TCEB’s Supanich Thiansing; and TICA’s Sumate Sudasna

“Events have the potential to leave a lasting power, extending beyond just the duration of the event. They can even bring MICE participants and local stakeholders together, leading to new business ventures,” she added.

Supanich also highlighted the crucial role of CVBs in influencing organisers to prioritise community welfare, enhancing synergy between business events and the local milieu, and supporting the matching of products and services to development needs.

Sumate Sudasna, president of Thailand Incentive and Convention (TICA) noted that many DMCs and event organisers are often unaware of the myriad opportunities available within local communities, which is why CVBs and local stakeholders need to take the initiative to showcase them.

“Many DMCs have no time to discover the latest happenings and products. (For example), DMCs were surprised and happy to discover opportunities we showcased on a recent fam trip to Chiang Rai. This helps suppliers, and is something we would like to do more often,” he shared.

Limitations do exist, however, such as logistical challenges in reaching less explored destinations, making them more suitable as side trips for more adventurous travellers. Moreover, pre-existing CSR programmes within large corporations necessitate a strategic approach for them to integrate initiatives that generate local impact.

However, the brevity of events need not preclude them from leaving a long-lasting impact. Sumate drew on the example of business events contributing funds to local university scholarships for tourism and business events students – something TICA currently engages in – as a way to contribute.

Malaysia’s weakened ringgit forces cost-cutting measures among event organisers

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Malaysian event planners face challenges when looking to take their meetings and incentive trips overseas

While the weak ringgit has had a positive impact on inbound business events as it makes Malaysia an attractive destination to hold events, it has diminished the buying power of local event organisers planning to take their gatherings overseas.

As a result, Malaysian event organisers have been forced to explore cost-cutting measures when holding their events overseas, or opt for closer destinations instead, revealed outbound agents.

Malaysian event planners face challenges when looking to take their meetings and incentive trips overseas

Rosli Seth, managing director of Feel Japan with K’s Malaysia office, shared that many Malaysian business travellers are opting for budget accommodation to reduce expenses.

Although he has noticed a growing number of corporate clients travelling to Japan post-lockdown, these travellers usually head there for confirmed business deals, as opposed to exploring new business opportunities. There is also a decline in people travelling to Japan for technical and educational purposes, except in cases where the trip is sponsored.

Adam Kamal, director of Suka Travel & Tours, indicated that a number of small- and medium-sized enterprises have decided to cancel their overseas travel plans for the year. Instead, these companies have opted to issue cash travel vouchers, equivalent in value to the originally intended expenditure. This adjustment enables companies to counteract the heightened costs associated with outbound travel due to the depreciated ringgit.

Outbound incentive trips from Malaysia are also feeling the burn.

Adam said some of his corporate clients have shifted from longhaul destinations to medium-haul alternatives such as Taiwan and South Korea. Those that previously opted for medium-haul trips are now going shorthaul, with two popular destinations being Thailand and Indonesia.

For incentive trips to Japan, Rosli shared that organisers are increasingly favouring single destinations rather than combining two or more cities in one trip. Some organisers have also shortened the duration of stay and reduced the number of escorted tours, giving delegates more time to explore the destination independently and at their own expense.

Kingston Khoo, head of marketing and e-commerce at Tradewinds Corporation, observed that several international companies based in Kuala Lumpur have opted to host their meetings and company trips at resorts in Malaysia, as opposed to flying overseas.

He shared that Tradewinds – which manages four properties in locations like Langkawi and Taman Negara National Park – has benefited from the steady growth in domestic business events over the past year.

Meanwhile, Adam also noticed an upsurge in interest among organisers for fly-cruise packages originating from Singapore, as well as for Resorts World Cruises’ Genting Dream homeported in Port Klang, as these offered budget-friendly all-in-one packages.

Malaysia’s currency experienced a substantial depreciation against the US dollar, declining by more than 10 per cent since the start of 2022. The ringgit has also weakened when measured year-to-date in early September against other major currencies such as the euro (seven per cent decline), pound sterling (10 per cent decline), Japanese Yen (seven per cent decline) and Singapore dollar (six per cent decline).

Events return to PICC, a stellar 2024 likely

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Padilla: strong expectations for the year ahead

The Philippine International Convention Center (PICC) is heading for a “very good year next year” barring natural calamities.

It “may even exceed the pre-pandemic period” as there has been a revival of events after two years of pandemic and associations. International events are also starting to come in, shared PICC general manager Renato Padilla.

Padilla: strong expectations for the year ahead

In an interview, Padilla said school events came in first after the pandemic. They used to hold commencement exercises in 1Q of the year, but now it is in the 2Q and 3Q after the start of classes in the Philippines was moved from June to August.

Universities and colleges that did not have commencement exercises for over two years have been holding them this year and there are universities, including Far Eastern University, that held commencement exercises for two weeks, each for every course, he said.

Among the major international events at the PICC this year were the 14th Edition of the International Conference of Information Commissioners in June; and Alliance for Financial Inclusion (AFI) in September. Upcoming in October and November are the International Rice Congress, and 31st Asia Pacific Parliamentary Forum respectively.

Professional associations, such as those representing architects, the medical field like family physicians and paediatricians, and government agencies, have also resumed their conventions and conferences.

The second half of the year is traditionally the peak season for events, with lots of bookings for conferences and Christmas parties coming through at PICC.

During the pandemic, the Philippine president heeded the request of Padilla to issue a directive for all government agencies to hold events in PICC, which is owned by the Central Bank of the Philippines. Government agencies were able to host their events there without having to go through bidding, and the convention centre gave them the flexibility of settling their bill after the event.

PICC is also getting its fair share of regular religious conventions and events, from just one religious group then to four now. Another new source market is the K-pop meet-and-greet with fans.

However, the expansion of PICC, a National Cultural Heritage together with its four artworks done by National Artists, has been put on hold.

The multistorey building near PICC – that was being repurposed from a museum to a building with exhibition areas, office and commercial spaces – was temporarily shelved as the government realigned its budget and spending priorities due to the pandemic.

Phuket’s MICE focus to benefit locals

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Phuket (pictured) is turning its focus towards business events

With Phuket tourism greatly decimated by the pandemic, as 95 per cent of its income was dependent on the sector, the resort island has “learnt its lesson” and will shift its focus to business events instead.

Speaking at the opening keynote for IT&CM Asia and CTW Asia-Pacific 2023 on September 26, Bhummikitti Ruktaengam, president of the Sustainable Tourism Development Foundation, and adviser of Phuket of Tourist Association, shared details of the new Phuket Sustainable Strategies 2030, of which MICE & Mega Event City is one of the goals.

Phuket (pictured) is turning its focus towards business events

“The reason behind our ambition to be a MICE & Mega Event City is our belief that (events) will distribute income to the communities,” he explained.

Phuket’s business events strategies include organising festivals throughout the year; establishing art in all fields; cultural exploration and experiences; utilising technology for better reach; and achieving all-round sustainability.

While Phuket may have failed its bid for the Specialised Expo 2028, Bhummikitti said city leaders have learnt from the process and will continue to pursue bidding for other mega events.

Phuket stakeholders are already organising their own public events, like the Phuket Peranakan Festival 2023 in June that spotlighted Phuket Old Town. Coming up this October is the Phuket Vegetarian Festival 2023, which will feature plant-based and other culinary delights.

CINP World Congress in Neuropsychopharmacology goes to Melbourne in 2025

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This win reinforces Melbourne’s (pictured) position as a coveted destination for global medical and healthcare conferences

Melbourne has won the bid to host the International College of Neuropsychopharmacology (CINP) World Congress on June 16-19, 2025.

This will mark the second time the event will take place in the city.

This win reinforces Melbourne’s (pictured) position as a coveted destination for global medical and healthcare conferences

CINP’s Annual Congress serves as a platform for the global exchange of knowledge between clinicians and researchers, connecting biologists, researchers, psychiatrists, neurologists, pharmacologists and psychologists from over 50 countries.

CINP2025 which will be held in conjunction with the Annual Meeting of the Asian College of Neuropsychopharmacology, and is expected to draw over 1,000 of the world’s leading experts to Melbourne and will enable clinicians to hear about the latest advances in research and novel treatments, and researchers to learn about new clinical needs and challenges.

The congress programme will feature plenary lectures, pioneering scientific symposia, interactive poster sessions and a dedicated track for early career clinicians and researchers, including opportunities to network with global leaders in the field, as well as both educational and scientific workshops.

The bid, spearheaded by Melbourne Convention Bureau (MCB) with support from the Victorian Government and Tourism Australia’s Business Events Bid Fund Program will contribute an estimated A$5.9 million to the local economy.

With more than 23,000 professionals engaged in the medical technologies and pharmaceuticals sector, Victoria boasts an annual revenue of over A$12.7 billion (US$8.1 billion).

Victoria is home to a network of 22 pharmaceutical manufacturers, supported by 16 major medical research institutes, 11 teaching hospitals, and nine universities.

Adelaide to host PCOA Conference in December

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Adelaide (pictured) looks forward to receiving conference delegates

After an eight-year absence, the Professional Conference Organisers Association (PCOA) annual conference will be returning to Adelaide later this year.

Scheduled for December 10-12, 2023, Adelaide is expected to play host to 450 business event colleagues, who in turn manage events that attract over 160,000 business event attendees each year.

Adelaide (pictured) looks forward to receiving conference delegates

This will provide an ideal opportunity for Adelaide to demonstrate why it is Australia’s best connected and most flexible business event destination, and for PCOs, and conference and event managers to experience for themselves how the city has evolved into a hub of innovation and creativity.

As part of this PCOA experience, Business Events Adelaide has organised post-event familiarisations, including visits to new or redeveloped venues, innovation districts, and regions including the Adelaide Hills and Barossa Valley, providing an opportunity for business event bookers to gain deeper insights into the state’s business events ecosystem.

“As someone who lived and worked in the city some years ago, I am delighted to be bringing PCOA 2023 to Adelaide,” said PCOA councillor for NSW, Karen Sainsbury, who is also the founder and managing director of Cornerstone Events. “Adelaide has grown to encompass all the big city infrastructure expected of a business event destination but has lost none of its boutique appeal.”

Jakarta, City for MICE Synergy

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International Relations Roundabout

Jakarta has transformed into a modern urban city to cater the needs of the citizens.

Jakarta has developed many infrastructures from airport, city toll roads, MRT, LRT and AC City buses.

Beside that Jakarta has built new investment for International Standard Hotels, Convention Centers & Exhibition Venues as well as Sports centres & International Standard Hospitals to cater the Global requirements.

Jakarta has also developed advanced IT & Telecommunications System to guarantee the high standard connectivity & communication including banking system.

As of the pandemic up to now, Jakarta has put a high standard for sanitation hygiene SOP which applies for the hospitality industry, commercial industry & other fields as a must common practices.

As a city of the Government Institutions seats, Foreign Diplomatic Missions & International Representative Offices, Jakarta put a high standards of Security to guarantee the safety & conveniences of the citizens & visitors.

Carrying the slogan of SYNERGY City, Jakarta has become a very ideal International MICE Destination in the Southeast hemisphere.

It’s a New MICE city offering an open business opportunities & investments through Conferences & Trade shows, blend with International standard of competencies ready to render the excellent services for all high valued delegates visiting Jakarta.

As part of the City Sustainability, Jakarta has implement Green Conference, prohibiting the use of plastic as much as possible and substitute them with tumbler or recycled paper.

Beside that we implement food management from pre ordering until food waste management as well as water recycle system.

Jakarta is known for its exquisite gourmet city with lots of seafood, fruits & other unique delicatessen.

Play Golf by the bay or by the mountain or just simply enjoy the sandy beach at 1.000 island resort for your pre or post event.

Keep in touch with us at Jakarta International MICE City Team.

Jakarta Capital City Government | Department of Tourism and Creative Economy of Jakarta
Jl. Kuningan Barat Raya No. 2 – Jakarta 12710 

Phone : (021) 520-9703, (021) 526-3922 | Website: www.jakarta-tourism.go.id
Email: tourism@jakarta.go.id

China’s recovery hampered by cumbersome visas and fluctuating travel prices

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Buyers and clients are eager to reconnect with China suppliers, but obstacles are in the way; Shanghai pictured

Demand for business events to China is gaining momentum and buyers are eager to reconnect following the removal of Covid-19 test requirements on August 30, 2023, but the number of hoops they have to jump through has increased.

Violet Wang, managing director of Realm and president, SITE China Chapter, commented: “Many companies are aggressively seeking to reconnect and the removal of pre-entry ART testing is a positive sign.

Buyers and clients are eager to reconnect with China suppliers, but obstacles are in the way; Shanghai pictured

“But the lack of seat capacity and visa application difficulties remain the main issues for international inbound. The reduction in hospitality service capacity and the booming domestic travel market, which has changed China’s business events landscape, are also major challenges.”

Kin Qin, deputy general manager, Century Travel Holiday Group, which specialises in inbound from South-east Asia, noted business recovery has reached 10 per cent of pre-pandemic levels.

However, she pointed out that some RFPs, in particular for Beijing, cannot be responded to as “prices are unstable”.

As such, “Century is looking at Guangdong, which is less expensive, and there is also supply in places like Guangzhou (the capital) and Shenzhen”, shared Qin.

Recently, Century organised an incentive trip recently for some 300 employees of Panasonic from Malaysia, and visited Hong Kong and Macau, instead of the mainland. This is because nationals from 170 countries have visa-free access to Hong Kong, and nationals from 79 countries can travel to Macau visa-free within a certain duration of stay.

However, Qin remains confident in China’s draw. She opined: “China is a popular destination for Indonesian, Malaysian and Singapore business events, (where we work) with smaller groups between 20 and 300 people. Prices should stabilise and 2024 will be better.”

That is why Qin and the general manager of a Beijing-based DMC usually advise planners to take advantage of China’s 144-hour/six-day transit visa, which is still available.

The general manager added that planners could consider Beijing, Tianjin, Shanghai and Hainan, where individual travellers from 59 countries can enter visa-free directly from overseas.

She added: “I’m recommending the transit visa to longhaul incentive groups, also because transit flights are cheaper compared to direct flights.”

With European and American incentives planning eight-day trips, the Beijing DMC is partnering with counterparts in Seoul and Tokyo to create four-day/three-night itineraries combined with Beijing or Shanghai.

“We have designed programmes like this, and for the meeting planner or organiser, the visa fee portion is reduced,” she noted.

Currently, China group visa fees range from US$40 to US$110 per person, and there are extra charges for expedited application approvals.

A travel technology solutions provider shared that corporate travel to China was doing well with C-suites wanting to “reconnect with teams and suppliers”.

He expects regional corporate meeting groups to return to China next year, and is planning to capitalise on China reinstating its 15-day visa-free entry for citizens of Singapore since July 26.

Another corporate travel manager expressed the need for more clarity on visa applications and conditions.

He stated: “A high-level leader from the US wanted to change his itinerary to include a trip to another province at the last minute. The travel team had to seek clarification if it was ok for him to change at will, or if he needed to stick to the declared itinerary on his visa application.

“In the end, we had to get in touch with China immigration for guidance. (It looks like) the expertise of visa agents is required, as it is not just processing and reading of instructions.”

He added another issue that surfaced was the requirement to declare job history on the visa application among other potentially sensitive info.

India’s MICE sector outstrips leisure demand for 2023

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Singh: India's business events sector has immense potential for growth

Despite India’s inbound leisure tourism market being slower to recover post-lockdown than other countries, demand for business events has already surpassed pre-pandemic years.

“India’s appeal as a MICE destination has been strong in 2023. In fact, demand this year has surpassed pre-pandemic levels. This resurgence indicates that India’s MICE industry is making strides toward becoming a sought-after global destination,” said Ramanpreet Singh, vice president, growth & strategy, SKIL Events.

Singh: India’s business events sector has immense potential for growth

India’s G20 presidency role will thrust the country’s business events capabilities into the global spotlight, and showcase its ability to host global business events.

International business events which took place in India in 2023 include the India International Garment Fair 2023, World Startup Convention 2023, Global Natural Farming Expo 2023, India Med Expo 2023, and India International Jewellery Show 2023. These events attracted delegates from across the globe, including key markets like the US, the UK, Australia, the Middle East, Turkey, Singapore, Malaysia and Vietnam.

Jude D’souza, associate vice president, FCM Meetings & Events India, said: “The year 2023 is looking optimistic. FCM Consulting’s 1Q Report shows that face-to-face meetings are the number one reason for business travel. FCM Meetings & Events India has exceeded pre-Covid performance by more than 50 per cent as businesses enjoy the return of in-person meetings, catch-ups, and events.”

“There is still a backlog of product launches and conferences to come, hence the significant uptick in the MICE industry,” D’souza added.

Metro cities like Mumbai, New Delhi, Bengaluru, Kolkata, Chennai and Hyderabad are leading the demand for international business events.

Meera Charnalia, executive vice president and head – MICE, Thomas Cook (India), told TTGmice that the company has managed multiple domestic events across the country, as well as numerous inbound groups. This includes a group of 400 delegates travelling to the Delhi National Capital Region; another group of 300 delegates from 32 countries arriving in Delhi for an event, and a whopping 6,000 delegates from 130 countries gathering in Mumbai.

“Our pipeline for the year looks robust,” stated Charnalia.

Demand for incentive trips to India has also soared.

“Traditionally, India’s MICE industry has been centred around conferences, exhibitions, and meetings, with limited incentive demand. However, in 2023, the landscape has evolved. The year has seen a noticeable increase in the demand for incentive-driven events,” added Singh.

Despite these positive signs, industry stakeholders pointed out that India has yet to realise its true potential in the global business events landscape. Further infrastructure development and an aggressive marketing campaign are needed.

“India’s MICE industry has a high growth potential, (but it) requires sustained support from the government towards policy/regulations, (improved business events) infrastructure, and better connectivity and marketing,” opined Charnalia.

D’souza agreed: “Stronger marketing campaigns are required to showcase India’s diverse culture, attractions, unique experiences, and culinary offerings that delegates can enjoy.”

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