Asia/Singapore Wednesday, 13th May 2026
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Pan Pacific Perth welcomes new GM

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Paul Flett has been appointed general manager of Pan Pacific Perth.

He was previously general manager at Parkroyal Parramatta, a position that followed a two-year appointment at Pan Pacific Sonargaon Dhaka. Prior to this, Flett held the general manager position at Parkroyal Darling Harbour, as well as senior positions for InterContinental Hotels Group across the Northern Territory and Queensland.

In total, Flett brings over 30 years of hospitality experience to his new role, while his tenure with Pan Pacific Hotels Group spans 10 years, across Australia and South Asia.

Dusit Hotels & Resorts welcome in-person meetings with fresh offers

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Renovated pool

Dusit Hotels and Resorts is celebrating the return of face-to-face meetings across Thailand by releasing a Meet at Dusit package.

Available for booking now through 31 October 2022, Meet at Dusit comes with benefits that unlock and accumulate based on group size and spending.

Each hotel and resort offers six benefits to choose from. A total spend of 50,000 baht unlocks one benefit; 150,000 baht unlocks two benefits; and 300,000 baht unlocks three benefits. In addition, for every 20 paying rooms, Dusit offers one complimentary room and one complimentary room upgrade.

Benefit offerings vary depending on property, brand, location, and available facilities.

During the pandemic downtime, Dusit has also seized the opportunity to upgrade several of its Thailand properties. For instance, the Dusit Thani Hua Hin renovated all its guestrooms and suites, redesigned its large central pool and beachfront area, upgraded its 844m2 Royal Dusit Grand Ballroom, and introduced a new flexible meeting space, The Stable, set within a former horse stable in the resort’s manicured gardens.

Dusit Thani Pattaya and Dusit Thani Laguna Phuket, meanwhile, completed upgrades of selected dining and leisure facilities. The latter has also teamed up with local partners to offer new activities for guests, such as surfing and paddleboarding.

To maximise guest safety, all Dusit Hotels and Resorts in Thailand strictly adhere to SHA Plus certified standards of hygiene and cleanliness.

MSAE reveals newly-elected council

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The Malaysian Society of Association Executives (MSAE) held its fourth AGM on June 15, 2022, and elected its new Council Members for the term 2022-2024.

They are as follows:

President: Sunny Chee, National Heart Association of Malaysia
Vice president: Lydia Abdul Latif, Malaysian Association of Rehabilitation Physicians
Honorary secretary: Evelyn Lo, Malaysia Shopping Malls Association
Assistant secretary: Wong Yi Kai, Association of Chiropractic, Malaysia
Honorary treasurer: Rosman Hamzah, Malaysian Gas Association

Council Members:
1. Amos Wong, Malaysian Association Of Convention & Exhibition Organisers & Suppliers / Malaysian Danish Business Council
2. Evelyn Cheong, Malaysia Retailers Association
3. Nazirah Hasnan, Malaysian Association of Rehabilitation Physicians
4. Tan Mei Phing, Malaysia Convention & Exhibition Bureau

Currently, MSAE has established four major pillars to help grow its profile, strengthen its membership base, deliver education, and build awareness of the importance of national associations and their role in driving collaboration with the business events industry to advance the social and economic development of Malaysia.

Thai DMCs welcome the removal of the Thailand Pass

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Ayutthaya / Thailand - 10 December 2018: Tour group and guide at Wat Mahathat temple in Ayutthaya Historic Park

Large incentive groups are back on the cards for Thailand DMCs for 2023, following the removal of the Thailand Pass on July 1, 2022.

Diethelm Travel Group’s senior business development manager, Gregor Zajc, said that though the removal of the Thailand Pass is welcome, it is too early to predict its impact for the remainder of 2022.

A tour group and guide at Wat Mahathat temple in Ayutthaya Historical Park, Thailand

This is because there are still several obstacles that need to be addressed.

“We have recorded an increase in inquiries, (but it is not) a significant increase. The (lack of available) flights to Thailand also diverts many travellers to other destinations. The same goes for the need to wear face masks indoors when travellers prefer to go to places without any restrictions,” he elaborated.

However, 2023 is looking bright, Zajc said. “We believe that International incentive travel organisers are aware of and are confident to market Thailand. But there is a slight delay in the actual planning, as companies are just restarting their travels and finalising travel for this year.”

Patranuch Sudasna, director at CDM, shared similar observations, stating there has been some uptick in bookings for this year, but mainly from shorthaul markets, whereas large groups of 500 or more participants are planning for a 2023 date instead.

He predicts that from early 2023, large-scale incentives from longhaul markets will start returning as corporates gain more confidence to travel in large groups, to safe destinations such as Thailand.

Engineering connections and opportunities

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Event brief
IPWEAQ organises an annual conference in a different Australian city each year. The previous edition, IPWEAQ20, was held in Brisbane at the Brisbane Convention & Exhibition Centre.

IPWEAQ brings together those working in the public works sector across Queensland, Northern Territory and parts of New South Wales to share information and resources that enable attendees to deliver exceptional results, innovative projects and improved services for Queensland communities.

The 2021 in-person edition hosted 430 delegates from 49 councils and 124 organisations, as well as put up 60 trade displays.

Event highlights
The three-day programme at Cairns Convention Centre featured two workshops, four technical tours, masterclasses, more than 40 presentations, three keynote speakers and panel discussions.

The conference provided professional engineers, and those wishing to attain registration, the Continuing Professional Development (CPD) hours necessary to attain and maintain their registration.

Queensland is the only state in Australia that has a registration scheme for engineers working in the sector which requires compulsory CPD hours (150 hours every three-year period).

The programme also included social functions, which provided invaluable and organic networking opportunities. Social functions across the three respective days were the Excellence Awards gala dinner, Tropical Night, and Closing Ceremony.

The Rainforestation Nature Park hosted the Tropical Night social function. It was a surprise, as delegates were put on buses not knowing what to expect; they were simply told to wear tropical attire. Under the canopy of the World Heritage-listed Wet Tropics Rainforest, delegates were welcomed with a Pamagirri Dancers Cultural Performance. That evening, food was provided in the form of roving canapes and dishes from food stations.

Delegates also got up close with dingoes, kangaroos, snakes and koalas with wildlife interactions a part of the event package. A twilight ride aboard a World War II-era six-wheel-drive, amphibious military truck, affectionately known as an Army Duck, also took delegates around to explore the nature park.

In the days prior, local Aboriginal artwork was displayed in the Cairns Convention Centre, culminating in an auction at Rainforestation Nature Park. Every year, IPWEAQ conducts a raffle or auction for its President’s Charity. Although a registered charity and not-for-profit itself, the IPWEAQ president nominates a charity for members to support during their term. From 2019-2021, president Craig Murrell selected Rural Aid, and during his presidency raised over A$18,000 (US$12,272).

Challenges
The event was held as Australia was emerging from lockdowns, which meant that there were many Covid-related restrictions to take into consideration – such as fitting delegates into conference rooms with ample social distancing, while function venues had capacity limits.

Mandatory check-ins at venues such as Rainforestation Nature Park were also implemented during that period, which meant that staff needed to be hired to handle the crowd.

There were also limited flights to get delegates to Cairns. In one instance, it took one keynote speaker, Richard Harris, over 12 hours to get from Adelaide to Cairns due to multiple layovers. A non-stop flight would have taken just three hours.

Regardless, the event was a success, as it welcomed the highest number of organisations and councils ever represented in the conference’s history. The highest number of exhibitors was also recorded during this event, so much so there was an overflow in the Cairns Convention Centre’s foyer.


Event IPWEAQ Annual Conference 
2021
Organiser Institute of Public Works Engineering Australasia Queensland
Venue Cairns Convention Centre
Dates October 12-14, 2021
Attendance 430

PATA, GBTA to take meeting to Bangkok this December

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; Bangkok pictured

PATA and the Global Business Travel Association (GBTA) will host their inaugural PATA & GBTA APAC Travel Summit at the Queen Sirikit National Convention Center in Bangkok, Thailand from December 8 to 9, 2022.

The first-of-its-kind joint event in Asia will address sustainability and best practices in the tourism, business events, and corporate travel spheres.

The joint event in Asia will address best practices in the tourism industry; Bangkok pictured

With the theme Defining a Responsible, Sustainable Future for Business, Tourism and MICE, the event will highlight the challenges and solutions for CO2 emissions, destination sustainability options, and procurement-oriented approaches in the context of the global and Asia-Pacific region’s pandemic recovery.

Regional and global travel suppliers including top airlines, hotel and ground/car rental brands – as well as MICE and corporate travel decision-makers from the world’s largest travel companies and travel management companies – are expected to participate in this educational and tradeshow event.

“We are delighted to be working with GBTA in bringing together both of our industry networks to share insights and discuss opportunities and best practices for the responsible and sustainable growth of the travel and tourism industry,” said PATA chief executive officer, Liz Ortiguera.

Suzanne Neufang, chief executive officer, GBTA, added: “The path to recovery for the global travel industry continues for both tourism and business travel. However, there’s also the opportunity and need to create a better, more sustainable way forward to serve the industry and the planet as well.”

Through this two-day event, Neufang hopes to highlight to the attendees “the important insights, learnings and discussions on what a sustainable future might look like and the actions that we can take in the region as well as across the globe to get there”.

GBTA has a growing global network of more than 28,000 travel professionals and 125,000 active contacts, where members manage more than US$345 billion of global business travel and meetings expenditures annually.

TTG Conversations: Five questions with Christine Barrabino, Monaco Government Tourist and Convention Authority

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A new business events-focused campaign, Reevent, was launched last year, as Monaco Government Tourist and Convention Authority sets out to rejuvenate the destination’s business events industry, shares Christine Barrabino, head of the convention bureau with the Monaco Government Tourist and Convention Authority.

In this episode of TTG Conversations: Five questions, Barrabino sheds light on Reevent, how business events ambitions are aligned with the country’s national development and economic goals, major events that are on the calendar now and in the near future, the allure of the Asia-Pacific market, and what Monaco is doing to face off hyper competition for Asian business.

BEIA updates Aotearoa New Zealand Event Planners’ Guide

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The cover of the refreshed guide

The 30th edition of Business Events Industry Aotearoa’s (BEIA) comprehensive guide to New Zealand for event planners is now available online and in print.

The 180-page guide features a four-page section for all 22 regions of Aotearoa, as well as key event planning resources and tools for event organisers. This includes contacts for the regional convention bureaux throughout the country, maps, and a supplier index sorted by types of support services.

The front cover features the deep blue, green and purple of the native Pāua shell

BEIA chief executive, Lisa Hopkins, said: “Each region brings something unique, special, and aspirational to enhance any event. From subtropical Northland steeped in culture and history, to the rugged, magnificent pasturelands of Southland and with the Fiordland region on its doorstep, and everything in between.”

To download or read the online flipbook go to https://www.beiaplanner.co.nz/.

Launched to hosted buyers at MEETINGS 2022 in Christchurch last month, the anniversary guide has been distributed to over 3,000 clients in New Zealand and Australia.

Centara Hotel Korat announces new GM

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Thawintorn Kanungkid will take on the role of general manager for Centara Hotel Korat, scheduled to open in September 2022.

Thawintorn brings with him two decades of experience in the hospitality industry, most recently as resident manager at The Sukosol Bangkok Hotel.

No stranger to the Centara family, he first joined the hospitality business in the front office team in 2006, and again in 2013 as the rooms division manager in the pre-opening team of one of Centara’s Pattaya properties.

CWT rolls out car rental and train booking capabilities

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Car rental and train booking capabilities will soon be avaiable to all myCWT mobile and web users

CWT has begun adding car rental and train booking capabilities to the mobile and web channels on its myCWT platform.

The new features and functionality will progressively be rolled out in markets around the world this year, giving travellers more options to make and manage these reservations independently.

Car rental and train booking capabilities will soon be available to all myCWT mobile and web users

To date, travellers have already been able to book car rental and train content by contacting a CWT travel counsellor via phone, email, or messaging, or by using third-party online booking tools.

Travellers will be able to book their rental car via the myCWT mobile app (on iOS and Android) and web portal. They will have access to their company’s corporate negotiated rates and preferred suppliers, and can search for pick-up and drop-off locations. Loyalty programme details from car rental companies are being integrated as well.

To help travellers make more sustainable choices at the time of booking, the mobile app and web portal will have indicators highlighting electric and hybrid car options. Carbon emission estimates will be added at a later date.

For over a decade, CWT has worked with Trainline Partner Solutions, the B2B arm of Europe’s independent rail and coach platform, to source UK train content. The two companies are broadening their partnership with an API integration into Trainline’s Platform One technology that will enable CWT to offer train booking and ticketing functionalities – including corporate negotiated fares and discounts, seat reservations and seat preferences – via its digital channels, starting with the myCWT mobile app.

This functionality has been made available for travellers in the UK this month, and will be expanded to other markets in Europe in the following months. CWT will also introduce point-of-booking carbon emission estimates for train travel later in the year.

These enhancements are one of the key outcomes of CWT’s US$100 million investment in its myCWT travel management platform.

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