Asia/Singapore Monday, 11th May 2026
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Harnessing the power of music

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Those who know your work are huge fans. What’s the origin story of SongDivision, which must have something to do with your personal story?
So way back in high school in Sydney I was in a rock band and in our minds, we were going to be the biggest band in the world like U2. We got signed by ACDC’s label over in the UK and we spent four years during the whole Britpop, Oasis craze in the nineties.

When that band broke up, I came back to Australia and ended up working for IBM in their global financing division. That was what you might call a very sharp turn. But it was a wonderful experience. They put me through an MBA and that’s where I got all my corporate experience, and worked in Sydney and New York.

 During that time at IBM, I was still writing songs for pop stars in Australia on the side. So I never stopped being a musician.

There’s a famous Australian indigenous band called Yothu Yindi, which put on an amazing festival in Arnhem land in the north of Australia called Garma. And as part of that festival, they would usually invite famous singer-songwriters. People like Neil Finn from Crowded House, for example. The famous musician would run songwriting workshops with the indigenous kids, produce a song in a couple of hours and then perform it at the festival that night.

Well, one of those years a famous Australian musician couldn’t go. So they asked me and it was an amazing experience where I’d get 15 teenagers to write an original song in about 90 minutes. I was petrified but we incorporated their stories and made it really special for them. We did that for two weeks with different groups each day. I could see that transformation that took strangers through a music creation process, and I ended up with a unified, energised group who’ve had this amazing experience together. 

When I came back to Sydney, companies started asking me to do that with their sales teams as a teambuilding event. So that’s where the business started.

Tell us a bit about taking someone from feeling intimidated about this whole idea of writing and performing music to becoming a fan of this process.
The first thing that we do is we tell people they don’t have to sing on their own. When you go to a show and there’s a comedian, and you’re worried that the comedian’s going to pick you out of the crowd and you don’t want to be that person.

Our business is infused with that empathy and we don’t want to make people feel uncomfortable. So the first thing that we say is, no one’s going to have to sing on their own. But there are always a few in the group who are desperate to sing on their own too. 

The main focus of the songwriting is on the lyrics.

Our work is predominantly with corporate Fortune 500s, and they’re writing about their company’s core values, their purpose, what’s meaningful to them and to their company, where they’re going and where they’ve been. They’re writing about what they’re experiencing in the work environment. By the time they’ve written these poems and one of our musicians sings those lyrics, they’re like: “Oh my goodness. They were my words and I just heard this amazing musician sing them.” You can really feel the magic in the room.

We’ve done a lot of work across Asia too and to answer your question, by the time they perform the song as a group – which is what we did for KPMG’s new managers conference in Ho Chi Minh, where you have groups from across Asia including Thailand, Japan, South Korea, at the start, they can be very hesitant and shy – but when it came to performing the song at the gala dinner, we were worried that we couldn’t keep them off the stage. Some of the groups that were supposed to catch a flight back to Tokyo even changed their flights because they insisted on performing the song.

Are the dynamics different between small and large groups? Are you still getting those outcomes whether it’s a group of 10 versus a group of 10,000?
Yeah, they’re different. So taking 15 senior executives into a recording studio as part of their strategic planning session and them writing a song about where they’re going in the next 10 years is very different to 100,000 people online, which we did for Salesforce’s big Dreamforce event, which is different to a 400 person sales kick-off at a hotel, which is different to so many other types of events.

In the end, people connecting with each other is something that we do with everyone. One of the first things we’ll do is ask people what was the first concert they went to? If they’re online they can just type it in the chat box. Or if it’s in-person, they’ll turn to the person next to them and ask the question.

It’s a really simple ice breaker and you get everything from: “I went to the BTS concert online” or we’ve had people who saw the Beatles at Shea stadium in New York. It’s an objective question and it crosses generations.

With a group of 20,000 people, not everyone is speaking at the microphone, not everyone’s lyrics makes it to the final song, but the way we designed it is that they’re spending some time to reflect on why they’re there, what the key topics are, have a go at writing some lyrics, and they might be sharing it through a breakout on zoom or on a microphone in a conference.

But they’ve spent some time out of their day-to-day work tasks thinking about the bigger picture of why they’re doing what they do, where they are as an organisation, and where they’re going. That’s what we’re aiming for.

What do you think is the psychology behind how music unites us?


It is both a science at art. Without getting too scientific, when you’re coming into a meeting whether virtual or in-person, people can be a bit guarded. The chemical that is released at these events is cortisol. You get a bit of the fight or flight syndrome. You’re a bit defensive.

But when you create music together, you release oxytocin, which is what’s called the cuddle chemical. It’s how they think humans started to socialise in the first place, like when monkeys are picking fleas off each other, that’s a form of social bonding.

So when you create music, if you sing in a choir or you go through a SongDivision program, you release oxytocin, which is like the antidote to cortisol, and oxytocin puts you in your prefrontal cortex, which is where you have empathy and creativity and all those things you want to do. In creating some music together, we’re scientifically altering people’s moods slightly to put them in a more receptive, constructive situation.

So this is getting people out of their own way, in order to make that connection happen faster, which is what a lot of corporations were seeking to do, especially during Covid.


It’s a catalyst and some people will say, okay, you’re coming in and it’s fun. And then you’re gone, right? That’s how it can look and it’s expensive, and so what’s the point?

I’ve had the business for 20 years and I can’t tell you how many conversations I’ve had with CEOs of companies who have just gone through a big merger and acquisition.

They’ve got difficult change and cultural issues and they’ve come together with two different groups over a four-day meeting to set the future path.

We come in really quickly get people to create music together. They then relax and can have conversations about the future, rather than being paranoid about what the future is going to be, which happens after a merger and acquisition. Today people are moving companies quite quickly.

 We are there to build communities with these big companies and make people want to be as part of this community.

We’re not a silver bullet, as in we’re not designing their whole HR platform for them, but we can come in and create a mood where they can have some great conversations which we think is important.

You’ve worked all over the world. Have you observed anything that’s particularly unique about corporate culture in Asia?


I think in America where I’m based, leaders are more used to being in front of their teams admitting they’re not perfect and don’t have all the answers but are willing to work it out together. That’s where our clients in Asia want us to help their leaders. But when we say leaders, it’s not necessarily the C-suite. It’s anyone who leads a team of 10, 15, or 1,500 people.

Traditionally if I’m the best sales person, they make me the sales manager. But it doesn’t necessarily mean you are going to be great at keeping your team together or caring about them. The way to do that, and to establish trust, is to be vulnerable yourself and invite the team to work it out together with you. I think that is where we can really help our Asian clients.

What can we look forward to next with SongDivision?


We’ve just launched our own Leadership Track and we’ve partnered with an amazing English company called Synaptic Potential who are learning and development leaders on the neuroscience side that we were talking about before. That’s a new focus into the HR world, an expansion for us and taking the skills that we’ve learned in the meetings and events world and applying them to the HR world.

Leadership Track is specifically designed for the challenges teams are facing today. It’s been in the works since 2020, when we knew the bonds of teams would be forever shifted. The combination of the power of music and almost 20 years in business with Synaptic Potential’s techniques is like nothing you’ve seen before.

Christian Poda helms Four Seasons Hotel Hong Kong

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Four Seasons Hotel Hong Kong has named Christian Poda as regional vice president and general manager.

A seasoned hotelier and business leader with 23 years of global luxury hotel experience, Poda will supervise the completion of Four Seasons Hotel Hong Kong’s renovation. He will also oversee operations at Four Seasons Hotel Guangzhou, Shenzhen and the upcoming opening of Four Seasons in Suzhou.

Prior to his latest appointment in Hong Kong, he was general manager of Four Seasons Hotel Beijing, where he welcomed important dignitaries to the hotel during the Beijing 2022 Winter Olympics.

The Imperial New Delhi appoints new senior executive VP

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Louis Sailer is the new senior executive vice president of The Imperial New Delhi.

He brings with him an extensive multi-cultural business management background, having turned around global luxury hospitality brands and operations in Germany, Japan, Singapore, China, London, California, Hawaii, the Caribbean and India.

Macau welcomes first hybrid MICE broadcast space

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The Smart Stage studio offers delegates immersive meetings and conferences

Sands China has unveiled Macau’s first hybrid meetings space, Smart Stage at The Londoner Macao, an Extended Reality (XR) studio.

Smart Stage offers professional broadcast quality live-streaming capability and hologram functionality. Unlike the classic ‘green screen’ environment, XR allows presenters to interact with real-time visual markers to deliver a more authentic experience.

The Smart Stage studio offers delegates immersive meetings and conferences

At the heart of the space is a stage set fitted with a high-tech backdrop and floor that can be reconfigured to fit various event needs. The stage lighting system can similarly be customised, designed and operated to suit an organiser’s requirements. Aside from live broadcast capability, the studio will be able to beam event participants from around the world ‘live’ into Macau via holographic technology.

Sands China’s sales team hosted over 400 virtual site inspections from the Smart Stage in its inaugural month, for customers across the globe including Hong Kong, Singapore, Australia, the US, India, South Korea and Japan.

Stephanie Tanpure, vice president of sales, Sands China, said: “In an ever-changing environment, one constant we face in the MICE industry is the need to create engaging events and experiences whether that be virtual, hybrid, or in-person. Hybrid solutions are quickly redefining the future of meetings and events, and we are excited to be leading this space in Macau.

“Border restrictions have posed a unique challenge for us in terms of customer site inspections, but Smart Stage has enabled us to conduct virtual site inspections, product training, live talks and other events to remain front of mind even in the midst of the global pandemic.”

Business Events Australia embarks on second phase of its international campaign

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The newest phase of the campaign will position Australia as a global leader in business events

Business Events Australia has rolled out the second phase of its international brand campaign which includes a suite of new brand films.

Building on the first phase of the There’s Nothing Like Australia campaign, which launched in March 2022, this latest phase forms part of a broader recovery strategy to drive demand for Australia as a business events destination among incentive and association customers in key global markets.

The newest phase of the campaign will position Australia as a global leader in business events

Tourism Australia’s executive general manager of commercial & Business Events Australia, Robin Mack said the new suite of film assets will be part of a targeted marketing campaign across trade and social media targeting customers in the UK, Europe, North America, South-east Asia and New Zealand.

“The film assets bring to life and build upon the new creative strategy for Business Events Australia, which promotes Australia as a destination that is home to friendly people with fresh perspectives, coupled with our diverse and iconic landscapes and world-class venues,” Mack elaborated.

“We are committed to supporting the industry in rebuilding the pipeline business for Australia and as a result are ramping up our business events marketing and distribution activity to ensure the world knows Australia is open for business. International tradeshows, such as IMEX Frankfurt, will be key to our success, providing the opportunity to reignite relationships and share with buyers the wealth of new accommodation, venues and experiences that have opened these past few years,” Mack said.

The film assets will be rolled out as part of an integrated campaign across trade and social media from this month and will be supported by content and public relations activity.

SAP Concur teams up with CHOOOSE to tackle travel emissions

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The CHOOOSE Climate App helps organisations worldwide to measure, reduce, and manage their travel emissions

CHOOOSE has partnered with SAP Concur to launch its new CHOOOSE Climate App, a carbon emissions management solution available on SAP Concur App Center in the SAP Concur Endorsed Apps category.

Andreas Slettvoll, CEO at CHOOOSE, said: “Climate App’s integration with Concur Travel and Concur TripLink can significantly contribute to accelerating access to climate solutions working to reduce global travel emissions. The integration enables companies worldwide to measure, reduce, and manage their travel-related CO2 emissions, bringing us one step closer to the net-zero society we are all working to achieve.”

The CHOOOSE Climate App helps organisations worldwide to measure, reduce, and manage their travel emissions

The Climate App automates flight-related carbon emission measuring and reporting and allows companies to reduce their carbon footprint or address unavoidable emissions by supporting verified, high-impact climate solutions, such as carbon removal, offsetting projects, and Sustainable Aviation Fuel (SAF). Travel emissions are automatically calculated based on the latest industry standards.

Benefits of integrating Concur Travel and Concur TripLink with the CHOOOSE Climate App include:

  • High-precision emission calculations, automatically generated from travel data in SAP Concur solutions.
  • Track, manage, and report on the performance of your corporate programme through the live carbon emissions dashboard.
  • Access and select from high-impact, vetted carbon solutions within an SAP Fiori native app.
  • Access rich content to track and learn about the selected climate solutions and the Sustainable Development Goals they impact for Environmental, Social & Governance reporting and communication purposes.

Businesses that use SAP Concur solutions can choose from a portfolio which contains climate solutions with proven impact around the globe, vetted by CHOOOSE carbon professionals and certified through internationally recognised standards. The portfolio of climate solutions ranges from renewable energy and nature-based solutions to community-based projects to Sustainable Aviation Fuel.

SAP Concur App Center offers 270+ partner applications that connect to and enhance SAP Concur solutions, enabling businesses to optimise travel and spend management programmes.

Christchurch Airport works with event planners to welcome MICE groups from the get-go

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Christchurch Airport's Scott Callaway announces welcome packages at Meetings NZ. Photo: Adelaine Ng

Event organisers can now book a welcome package for business events groups at Christchurch Airport, in what is believed to be the first of its kind for an airport.

Unveiling the offer at New Zealand’s Meetings event last week, event planners can now book a purpose-built welcome lounge complete with signage in the terminal, as well as digital signage in various configurations from the arrivals hall through to baggage claim.

Callaway: airport packages to welcome delegates now available for event planners. Photo: Adelaine Ng

“The reaction we’ve received from conference organisers is that they absolutely want this,” said Scott Callaway, general manager of trade development Christchurch Airport.

“Our research revealed that organisers of large-scale meetings want the experience to begin upon arrival. It’s also the sort of thing that we can include in bid documents when the city is bidding for an event of more than 1,000 delegates, so it would come at no cost to the organiser,” he continued.

Christchurch Airport is offering the packages at a base rate of NZ$3,000 (US$1,902) per day for 22 panels of mixed sizes. It also provides additional opportunities for increased visual brand exposure of event sponsors.

“(Traditionally), you’d have to deal with the advertising agency that owns the assets and it’s a bit of a minefield to navigate for costs and number of screens. Making these packages available just makes it so much easier for event organisers to create a welcome experience,” said Callaway.

The welcome lounge is currently set up as a pop-up space at the airport but the plan is to make it a permanent build. A cafe next to the lounge is also in the works.

Australian event planners give New Zealand the thumbs up

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Watson:

Held in Christchurch last week, the in-person Meetings tradeshow was hailed as a triumph, as a record 211 exhibitors met with 410 event organisers from Australia and New Zealand across two days.

The event was also the perfect opportunity to kickstart business events by showing off the re-designed city of Christchurch after the 2011 earthquake, as well as the brand new Te Pae Convention Centre.

Watson: NZ has regional areas with lesser-known activities that would work for incentives. Photo: Adelaine Ng

“The appetite for Australians to do business events here is strong,” said Sydney-based Leona Watson of Leona Watson Leadership Adventures.

“I think people are ready to expand beyond the borders of Australia and there’s an additional layer of confidence now that we’ve had a few months without any risk of a potential lockdown, and I think New Zealand is a very safe bet for us.”

“What I’ve also discovered (at Meetings) are some unusual regional areas with quirky little activities and adventures, which I always knew about but now I’m really diving deep into them. I’m excited by how you can just take a helicopter ride and make it into this ridiculously amazing experience, whether that’s for a group of 10 or 1,000 people on an incentive,” she said.

Another buyer revealed that some corporate groups are still playing a game of wait and see.

“The biggest concern is the airline capacity,” said Heather Coplestone, managing director of Destination Pacific Australia.

“It’s good to know that Air New Zealand is putting on additional services but it needs to increase it even more. There’s also the concern about service levels. We know New Zealanders have a can-do attitude and they’re very capable, and they’ve been very truthful in sharing with us what they can and can’t do, which is encouraging,” she said.

Air New Zealand is currently operating at 40 per cent of its pre-Covid international capacity, with plans to increase this to 65 per cent by next month. Meanwhile, capacity to Australia is at 50 per cent capacity with expectations this will bump up to 70 per cent in July.

“People are keen to come and they’ll come quite quickly,” said Leonie Ashford, Tourism New Zealand’s international bids manager.

“There’s real demand that you can feel from offshore incentive business because (companies are looking) to reward their employees,” she added.

Voco Orchard Singapore strengthens MICE offerings

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Grand Ballroom

Voco Orchard Singapore has refreshed its business events portfolio with the rollout of its Thoughtful Meetings offer.

With the Thoughtful Meetings offer, organisers can customise their accommodations and events experiences with two additional perks from the list below. This offer is valid for events taking place till December 31, 2022, with a minimum of 30 delegates per event day or 30 rooms per night.

    Grand Ballroom
  • One room upgrade to Club Room with Club Benefits
  • One complimentary room night for every 30 paid room nights
  • Complimentary one-way shared transfer to any destination in Singapore
  • Additional 10,000 IHG Business Rewards points
  • One round of drinks for the group
  • One complimentary delegate package for every 30 paid delegates per meeting
  • 50 per cent off room hire for max two breakout rooms
  • 15 per cent off audiovisual equipment
  • 30 per cent off for one dedicated LAN line (50mbps)
  • Welcome break on arrival
  • Unlimited soft drinks during coffee breaks and lunch

All bookings can be made at sinor.sales@ihg.com.

Le Meridien expands footprint in Malaysia

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Le Méridien Hotels & Resorts has opened Le Méridien Petaling Jaya, 11km south-west of Kuala Lumpur, Malaysia’s capital.

The 300-key hotel offers an array of meeting and event spaces, such as a 1,700m2 grand ballroom that can accommodate up to 1,000 guests. There are also eight other meeting rooms, good for smaller corporate and social gatherings.

Other facilities on-site include an executive lounge, an infinity pool on the rooftop, fitness centre on the 29th floor, as well as a family programme for business travellers travelling with their families. There are also two F&B options – the all-day dining restaurant Pasar Baru, and PJ’s Bar & Grill on the 30th floor.

Le Méridien Petaling Jaya is 45-minute drive from Kuala Lumpur International Airport or a 10-minute drive from the Sultan Abdul Aziz Shah Airport.

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