Asia/Singapore Monday, 27th April 2026
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SICC makes preparations for business pick up in 4Q2022

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The Sabah International Business and Economic Summit 2022 welcomed some 700 participants from 21 countries

The Sabah International Convention Centre (SICC) in Kota Kinabalu, expects that business events will pick up in 4Q2022, once Malaysia’s borders reopen.

SICC has kept busy hosting meetings, conferences and events for the state government, since business events were allowed to resume in October 2021, albeit with strict standard operating procedures in place, shared SICC’s CEO, Rosmawati Lasuki.

The Sabah International Business and Economic Summit 2022 welcomed some 700 participants from 21 countries

For example, earlier in January, SICC hosted the inaugural Sabah International Business and Economic Summit 2022. Organised by the state government and the KSI Strategic Institute for Asia-Pacific, the two-day hybrid event attracted more than 700 participants from 21 countries. The state also received investments worth RM4.3 billion (US$1 billion) via three Memorandum of Understandings signed at the event.

But SICC has not lost its sight of the global market, and has been actively communicating with prospective clients through virtual site inspections and virtual meetings.

It is also collaborating with stakeholders such as the Malaysian Association of Convention and Exhibition Organisers and Suppliers, Malaysian Association of Tour & Travel Agents, Sabah Association of Tour & Travel Agents, Malaysian Association of Hotels, and Sabah Tourism Board, to drive domestic and international business events to the venue.

Adam Kamal, head of contracting and domestic market, ICE Holidays, opined: “In the post-pandemic era, I foresee business events organisers looking for destinations in second-tier cities because it is less crowded, and also because many have already been to Kuala Lumpur.

“Thanks to SICC, Sabah will emerge as a frontrunner for business events in Malaysia because it is the only convention centre located both by the sea and in town, with many international hotel chains of different categories in the vicinity.”

He added that Sabah would also appeal to event organisers, due to the possibility of pre- and post-tours as there are many attractions and nature-based activities for corporate groups, such as paying a visit to the UNESCO-listed Kinabalu Park.

Opened in February 2020, SICC is the largest waterfront purpose-built conference, exhibition and entertainment facility in Borneo.

Rosmawati shared: “We offer more than 40 event spaces, meeting rooms and VVIP lounges. The centre maximises utilisation of function spaces, allowing simultaneous events without any interference.

“Our exhibition hall with direct access to the loading dock can accommodate up to 280 exhibition booths, and the hall can be subdivided into three smaller spaces.”

She added SICC also features an “in-house team of internationally trained culinary experts” which will elevate the dining experience with both new and traditional menus.

On track to open next year is SICC’s Performing Arts Hall, a two-tier amphitheatre with a seating capacity of 1,250, good for performances and concerts.

Cosmoprof Asia 2022 relocates to Singapore from HK

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organisers moved the event current entry restrictions for travellers to Hong Kong has meant a potential disruption to both exhibitors and visitors for Cosmoprof Asia in November

Organisers of Cosmoprof Asia 2022, BolognaFiere Group and Informa Markets, have revealed that this year’s edition will be relocated from Hong Kong to Singapore.

Cosmoprof Asia will be held from November 16-18, 2022, at the Singapore Expo, keeping the same show dates. Organisers shared in a press release that current entry restrictions for travellers to Hong Kong would most likely bring about a disruption to both exhibitions and visitors, as inbound travel to Hong Kong would likely be subject to quarantine restrictions.

Organisers moved the event to Singapore, citing current entry restrictions to Hong Kong as a problem

“The APAC region remains a crucial reference for global economics, and Cosmoprof Asia is continuing its growth in the area,” said Antonio Bruzzone, general manager of BolognaFiere Group and director of Cosmoprof Asia. “In 2022, Singapore is the best location to welcome stakeholders and professionals again, offering a not-to-be-missed experience to do business in person”.

From the cosmetic supply chain to finished products and brands, all sectors of the beauty industry will be able to gather under one roof, and buyers can easily source from more than 10 product sectors in one venue.

David Bondi, senior vice president – Asia of Informa Markets and director of Cosmoprof Asia, added: “Our proactive decision to relocate the fair from Hong Kong to Singapore shows our determination to help the industry to reconnect in 2022. We are confident in Singapore’s strong reputation as a preferred destination for business events, and look forward to welcoming our delegates from around the world in the Lion City this November.”

When TTGmice asked if this “special edition” could result in a permanent move to Singapore, organisers replied that the team is currently fully invested in the 2022 edition, and will keep the industry posted on updates and plans for 2023.

While waiting to meet face-to-face come November 2022, Cosmoprof Asia’s beauty community will have the opportunity to participate in Cosmoprof Asia Digital Week, a virtual event happening from June 27 to July 5, 2022.

There are five Cosmoprof events in total – Cosmoprof Worldwide Bologna, Cosmoprof North America, Cosmoprof India, Cosmoprof Asia, and Cosmoprof CBE ASEAN. Cosmoprof CBE ASEAN was the fifth exhibition of the network that has been announced, and will be held in Bangkok, Thailand this September, and focus on the cosmetic industry in South-east Asia.

Congress Rental gains new ground in virtual events arena

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From left: Congress Rental’s Oliver Langbein, Lucas Flood, Luke Hamilton, and Michael Cousins unloading equipment for an event at Macquarie University

Rather than shutting their doors during the pandemic, Congress Rental – a specialist provider of simultaneous interpretation equipment – invested the time to expand their repertoire by thoroughly developing skills required for virtual and hybrid integration, and is well poised to capture the virtual and hybrid events market as events around the world restart.

“When everything changed in March 2020, our core on-site interpretation equipment rental business wasn’t viable anymore. We had to pivot our business and become totally virtual, so that we could integrate interpretation into them and offer these solutions to our clients,” managing director Jeremy Ducklin told TTGmice.

From left: Congress Rental’s Oliver Langbein, Lucas Flood, Luke Hamilton, and Michael Cousins unloading equipment for an event at Macquarie University

Pre-pandemic, he indicated, convincing organisations that virtual events could be just as impactful as in-person ones was a huge challenge. Fast forward to today, Congress Rental managed to build an entirely new client base and grown its remote interpretation business “massively”, where more than 90 per cent of their customers are new compared to pre-2020, shared Ducklin.

But even as the world gingerly emerges post-lockdown, challenges for the events industry still abound.

Aside from obvious challenges such as border restrictions and a never-ending list of health protocols to be followed, Ducklin pointed to several other issues – labour and the rising costs of equipment and freight – the company is currently facing.

“Many have exited the events industry, and freelance labour is more difficult and expensive to procure. We need to have more staff to manage our online events, and returning in-person events. While we are willing to hire and train individuals, finding the right people is a challenge,” he lamented.

Covid-19 has also resulted in chip shortages, which is disrupting the availability of equipment, while sea freight now costs four times more than pre-Covid, which Ducklin said had a “big impact on budgets set many years ago”.

Despite the challenges, Congress Rental is pushing forward with its expansion projects outside of headquarters Australia. In 2017 and 2019, Congress Rental started up in Indonesia and New Zealand respectively.

“Congress Rental Indonesia is still our investment baby. We will continue to establish ourselves there and are quietly confident about how the business will develop in 2022. (As for Congress Rental New Zealand), although we have had some good wins, the tight lockdown and exclusion of international visitors has had a negative impact on the business. But now that visitors are allowed back in again, we are confident of strong growth through the relationships we have developed.”

Ducklin revealed plans to head to the Philippines. The company already has “a website and partners in place”, but the project was put on the backburner when the pandemic hit.

Ducklin: virtual and hybrid events will have so many options that each client needs a curated solution to fit their needs

Besides expansion, the company has also been implementing a raft of new event technology, such as cloud-based solutions. Calling this a “powerful” tool in the company’s arsenal, Ducklin explained that this cloud-based solution would help to save on “capital expenses, cross hire charges and add contingency, scalability, backup, cloud recording and security”.

Yet another product Congress Rental is working on is Hub Connect, where multiple meeting rooms around the globe can be joined together. This means that all delegates are co-located with their interpreters, and “everyone’s audio, video and languages are connected, where everyone can see and hear what is going on irrespective of their location”, he explained.

When asked for his thoughts on the viability of hybrid and virtual events as in-person events return, Ducklin believes the former will continue to play a key role in the events business.

He elaborated: “I think event planners will now have to include a virtual component in most of the meetings that they undertake. While this change happened partly because of Covid-19, in the future it may be due to delegates being concerned about their carbon footprint and climate change. People now have an expectation that they can still obtain key learning points from a meeting without having to travel to a distant location.”

He expects demand for remote interpretation to grow as multilingual virtual and hybrid events carry on.

“Historically, organisers dismissed remote interpretation as an unreliable alternative to on-site interpretation. Now that they’ve seen it in action, it’s likely that doubts about the reliability of remote interpretation have lessened.

“With the cost savings on interpreter travel and accommodation, it’s clear that most organisations will seriously consider remote interpretation for future events virtual and hybrid events moving forward,” he added.

International Women’s Day: wise step forward in addressing gender equality

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Established in 2015, Womenwise is Flight Centre Travel Group’s (FCTG) effort to inspire women across the company to develop their leadership potential, and it comes with numerous women-led events that are committed to the agenda.

In 2018, FCTG became a signatory to the United Nations Global Compact (UNGC). Its own Sustainable Development Goals (SDGs) addresses 12 of the 17 SDGs set out by the United Nations, including Gender Equality.

Wong: FCM Asia has made good progress in creating gender parity and ensuring there is representation of women in leadership teams over the last two years

“Initiatives such as Womenwise play a critical role in ensuring we remain accountable to achieving this,” remarked Anna Wong, HR director for Asia with FCM, the flagship business travel division of FCTG.

“Key to the momentum our Womenwise movement is gaining has been the creation of an accessible platform for all of our women across brands or support roles to engage with,” Wong told TTGmice.

Prior to the pandemic, FCTG organised annual events that enabled thousands of women to take their place on the leadership pathway. One highlight was the Womenwise annual incentive, an internal one-day all-expenses paid programme that saw the company fly in and accommodate attendees in the host city. It was a coveted event that drew more than 1,000 applicants every year.

The Womenwise Leadership Summit was another valued event, where FCTG’s senior female leaders shared tried and tested methods harnessed to develop the company’s own leaders.

Womenwise expanded into Asia in 2019, and today there are Womenwise chapters in Australia, Asia, India, the Americas and Africa. These chapters ran customer events, blending business networking with opportunities for attendees to share vulnerable stories and form authentic connections.

Wong said: “Just as Womenwise has played a big role in leadership development at FCTG, Womenwise customer events enable us to take all we have learnt and gathered over the years, and start to rally behind the women we work with across organisations.”

Initiatives differ across region. In Asia, Singapore, Hong Kong, Malaysia and China have their own chapter that drives local initiatives and activities.

“Despite the ongoing pandemic, in 2021, the local chapters organised fundraising activities and were able to raise A$13,157 (US$9,646) for Solar Buddy, a FCTG-supported charity dedicated to illuminating the future of those living in energy poverty,” shared Wong, adding that the usual quarterly regional workshops were able to continue online.

“During these workshops, our people were able to hear and learn from inspirational women leaders within the FCTG family. Senior female leaders such as Melanie Waters-Ryan, CEO for leisure at FCTG and Suyin Lee, managing director of Discova shared their stories – how they have raised a family, navigated major businesses changes, and defined their own unique leadership styles within multiple roles at FCTG.

“Our FCM Asia staff have greatly benefitted from the opportunity to ask questions, interact and learn,” she said.

When asked to detail successes FCM has achieved through Womenwise Asia’s goals, Wong said: “Asia has made good progress in creating gender parity and ensuring there is representation of women in leadership teams over the last two years. Thirty per cent of our regional senior management team are women and within the local markets, females make up 40 per cent or more of the local management team.

“Under the company’s Brightness of Future philosophy, we have proactively discussed career development with all staff. In the last two years, 70 per cent of role changes were female staff, with 20 per cent going into leadership roles. Female staff on maternity leave have all returned to work after their leave, and retention is high (90 per cent and up) in this group as their leaders proactively support them to balance their commitments at work and at home.”

The Brightness of Future philosophy states that people have the right to belong to a team that will provide them with a supportive working community, and the right to a clear career pathway. Promotion and transfers from within reign as the first choice.

According to Wong, Womenwise Asia’s goals for FCM are: Celebrating the success and contributions of our female staff; Introducing flexibility to FCM Asia offices; and Providing initiatives to encourage women in leadership.

“We are constantly making conscious efforts to drive this transformation in female leadership parity. It is important to recognise the influence and contribution of FCM’s women who are passionately contributing to the workplace and ensure they have equal and fair opportunities in leadership development,” she added.

Following the launch of FCTG’s renewed Diversity & Inclusion programme Come As You Are in mid-2021, Womenwise now comes under the Gender Equality pillar, one of six pillars to the programme. The other pillars are LGBTQI+, Mental Health, Accessibility, Age, and Heritage/Race/Religion.

This story is part of an International Women’s Day series published by TTG Asia, TTGmice and TTGassociations, where we highlight organisations in our industry that are committed to supporting gender parity in the workplace and beyond as well as uplifting the quality of life for womenfolk in the communities they interact with through their operations.

The Standard, Bangkok Mahanakhon set to be Asia’s new MICE darling

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Meet in style at The Standard, Bangkok Mahanakhon

Brought to you by The Standard, Bangkok Mahanakhon

The pulsating city of Bangkok welcomes The Standard, Bangkok Mahanakhon, which adds swanky, new accommodation and venue options for business event planners and attendees.

Set to open on May 11, with room reservations available since February, the 155-key property, The Standard, Bangkok Mahanakhon, will be the brand’s flagship hotel in Asia.

The latest exciting addition to Standard International’s growing global portfolio showcases The Standard’s signature unconventional and playful sensibilities, combined with a meticulous consideration of design, detail and service for its taste-making clientele.

The Standard, Bangkok Mahanakhon boasts a prime address

For a start, the new hotel boasts a prime location in the vibrant central business district between the Sathorn and Silom corridors, and housed within the landmark King Power Mahanakhon, a 78-story mixed-use building that is one of the tallest in Thailand.

Amar Lalvani, executive chairman for Standard International, said: “We love the energy, style and culture Bangkok offers and couldn’t be more proud to partner with King Power to open our flagship for the region in this awe-inspiring building, in this incredible city. When we open our doors in May, visitors and locals will be treated to the world of immersive hospitality that only The Standard can create.”

Armed with guestrooms ranging from 40m2 to a sprawling 144m2 penthouse, a spacious terrace pool overlooking the city, 24-hour fitness centre, and an eclectic mix of food, drink and nightlife venues under one roof, The Standard, Bangkok Mahanakhon is perfect for corporate travellers to stay, work and play, at any time of day and night.

Event planners are offered four flexible meeting spaces and function venues as a canvas on which to craft memorable gatherings for their guests. Good for up to 140 guests, these spaces are outfitted with state-of-the-art teleconferencing systems as well as integrated Apple and Windows operating system. Event planners are supported by tailor-made services and full tech assistance. Event attendees will appreciate the natural daylight that flood the space as well as opportunities to socialise at the pre-function foyer and take in city views from an outdoor balcony.

Guestrooms and suites come complete with various luxurious amenities

Rich in style and comfort, the guestrooms and suites are a dream come true for business travellers and event attendees looking to recharge in between hectic schedules. Every room is furnished with cosy beds, rain showers and/or soaking tubs, Nespresso machines, Bang & Olufsen Bluetooth speakers, large flat screen TVs, and plush seating areas. Creature comforts continue with custom robes and Davines bath amenities. Wi-Fi also comes free.

Health-conscious corporate travellers never have to break from their fitness routine, as the hotel offers an outdoor pool and a 24-hour fitness centre – touted the most advanced gym in Bangkok, no less. One can also enjoy light dishes, craft cocktails and plant-based delights, juices and smoothies at the pool terrace.

Whether for a feast with valued business partners or a quiet meal alone, the hotel offers guests two exquisite dining options – the first international outpost of the renown The Standard Grill and Thailand’s first outstation of the acclaimed Mott 32. Guests can savour American steakhouse classics at The Standard Grill, and award-winning Oriental cuisine, sparkling ambience and an impeccable wine list at Mott 32.

For a bit more fun, The Parlor is the place to be for cocktails and live music. Alternatively, saunter over to the fantasy-décor accented Tease for exquisite tea and unique treats.

Event planners and attendees looking for dining experiences that please all senses, the hotel satisfies with two spectacular sky-high dining venues. Dine and dance at retro-glam, space-age-inspired restaurant, Ojo Bangkok, which serves up creative twists on authentic Mexican fare. In the mood for a quieter evening? Enjoy a tipple while appreciating stunning city views from the highest rooftop bar in Bangkok, at the al fresco Sky Beach.

Retro-glam, space-age-inspired restaurant, Ojo Bangkok, serves up creative twists on authentic Mexican fare

The Standard, Bangkok Mahanakhon currently offers a 25 per cent pre-opening discount on Best Available Rate. Bookings can only be made directly here.

Find out how The Standard, Bangkok Mahanakhon is the perfect choice for business travellers to stay, work and play.

International Women’s Day: supporting womenfolk, one event at a time

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Whenever Malaysian professional conference organiser Place Borneo conducts business events, its activities provide opportunities for local craft women to earn an income through the sale of handmade conference bags, beaded lanyards and other gifts for speakers and VIPs.

Place Borneo does this through collaboration with non-governmental organisations (NGOs) in Sarawak, such as Tanoti and Helping Hands Penan.

Place Borneo works with NGOs to purchase attendee accessories and speakers/VIP gifts from local women weavers and artisans

Tanoti is a congregation of Sarawakian women weavers and artisans dedicated to the production, promotion and proliferation of handcrafted fabrics. Helping Hands Penan is dedicated to the welfare of the nomadic Penan tribe, whose women are great basket weavers who produce beautiful bags from rattan and jungle produce.

Founder and CEO, Mona Abdul Manap, told TTGmice that conference organisers generally love the idea of supporting local communities this way.

“They can easily buy cheaper bags and souvenirs from China, but they don’t mind spending more for a worthwhile cause that will provide an income for women,” she said.

Place Borneo makes it a point to include the community in its conferencing activities, “if not by way of education or knowledge transfer, then in the form of other economic means such as this”.

“This effectively extends the impact of conferences on Sarawak’s development,” she added.

Mona: conference organisers general welcome the opportunity to support local communities

Place Borneo also finds opportunities to bring the community and their supporting NGOs onto the conference site, where they can display and sell their products.

“With international conferences, there is an opportunity for these NGOs to gain recognition for their cause and for the women, a chance to get future orders from local and international delegates for events they are planning in their home country.

“The more orders they get, the more they will earn. They are skilled artisans, and proud of their heritage. We try and help them to market their handicraft and earn a living from it,” she said.

This story is part of an International Women’s Day series published by TTG Asia and TTGmice, where we highlight organisations in our industry that are committed to supporting gender parity in the workplace and beyond as well as uplifting the quality of life for womenfolk in the communities they interact with through their operations.

ICC Sydney reiterates reconciliation commitment

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ICC Sydney launches its second Reconciliation Action Plan at Business Sydney's First Nations Forum

International Convention Centre Sydney (ICC Sydney) has strengthened its commitment to respecting, celebrating and acknowledging Australia’s First Nations community as it launched its second Reconciliation Action Plan at the city’s inaugural Business Sydney First Nations Forum earlier this week.

ICC Sydney launches its second Reconciliation Action Plan at Business Sydney’s First Nations Forum

Over a two-year period, ICC Sydney’s second Reconciliation Action Plan will celebrate the cultures, protocols and traditions of Australia’s First Nations people. It expands upon established initiatives across four key areas of relationships, respect, opportunities and governance with several deliverables, including:

  • Working with First Nations businesses and communities across Australia through its supply chains and community networks
  • Client and community stakeholder engagement via its Legacy Program
  • Actively collaborating with vocational education providers and community partners to attract and develop First Nations employees
  • Increasing the cultural competency of its team members to deepen community understanding

ICC Sydney’s CEO Geoff Donaghy said: “Our vision for reconciliation is one where collaboration and partnership foster greater inclusion, opportunities and recognition for Australia’s First Nations people. That’s why events like Business Sydney’s First Nations Forum, which featured speakers such as Reconciliation Australia’s CEO Karen Mundine; City of Sydney councillor Yvonne Weldon; Australian Indigenous Chamber of Commerce chairman and Nyungga Black group executive chairman, Warren Mundine; and KARI Foundation’s CEO Casey Ralph, are so important.

“As an iconic destination, which stands and operates on the traditional lands of the Gadigal people of the Eora Nation – on Tumbalong, the land, and Gomora, the water, what is known today as Darling Harbour – ICC Sydney has a unique opportunity to foster and promote reconciliation.

“We are very proud to be located in this special place, where people have gathered to meet, trade and hold ceremonies for many tens of thousands of years, which is why we are committed to meaningful engagement with First Nations communities and through our event Legacy Program, we will continue to present First Nations culture to the thousands of visitors walking through our doors each year,” Donaghy said.

Weldon commended ICC Sydney on its capability to strengthen relationships between First Nations businesses and international and interstate visitors.

“Across this country, my people have come together to continue our traditions, practices and ceremonies for over 65,000 years and we are continuing to do this, with, in and alongside ICC Sydney.

“As a prominent location for local and international visitors, ICC Sydney has a unique opportunity to educate and inspire its audiences to connect with Australia’s First Nations. The initiatives that ICC Sydney has committed to across employment, economic development and cultural education are great examples of how the cultures, heritage and history of our First Peoples can be celebrated and continue to be widely promoted.”

ICC Sydney’s director of corporate affairs and communication, and chair of ICC Sydney’s Reconciliation Action Plan Working Group, Samantha Glass said the venue’s commitment toward a just, equitable and reconciled Australia included initiatives that will reach event attendees and its workforce alike via their new commitments.

“We have the great privilege of welcoming people from around Australia and across the world and for many, their experiences at ICC Sydney may be their first in Australia – whether in person or online. We believe we have not just an opportunity, but an obligation to celebrate and acknowledge Australia’s First Nations. By continuing to build a welcoming and inclusive culture, we hope to extend career opportunities and encourage more First Nations people to join our team,” Glass said.

In 2018, ICC Sydney was the first convention centre to commit to a Reconciliation Action Plan and this next phase of work continues to build respect of, relationships with, and opportunities for Australia’s First Nations people.

Singapore to host CleanEnviro Summit Singapore next month

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CESG is committed to advancing Singapore’s agenda on sustainable development

The CleanEnviro Summit Singapore (CESG) 2022 will return from April 17-21 this year for its fifth edition at the Sands Expo and Convention Centre at Marina Bay Sands.

Returning after a three-year hiatus, this year’s event will be themed Towards Sustainable and Climate-Resilient Cities.

CESG is committed to advancing Singapore’s (pictured) agenda on sustainable development

CESG is a global networking platform for thought leaders, regulators, policymakers, and industry captains to discuss pressing and pertinent issues such as promoting circular economy frameworks, adopting climate-resilient policies and safeguarding public hygiene standards. The five focus areas are: Waste as Resource, Enhanced Hygiene Standards, Effective Pest Management, Sustainable Energy, and Pollution Control.

A feature at every CESG is the Environmental & Water Leaders Forum, jointly organised with Singapore International Water Week (SIWW). This year’s forum will feature industry leaders and senior government officials from around the world including Michele Blom, Netherlands’ vice-minister of infrastructure and water management, and Paul Bulcke, chairman, Nestle.

The forum will tackle issues contributing to climate change such as urbanisation and population growth, finite resources and the need for clean water, sanitation and public hygiene. Leaders at the forum will share their views on how nations and organisations can capitalise on the sustainability challenges and transform them into opportunities.

Environmental leaders will also get the opportunity to connect and forge new partnerships at the Clean Environment Leaders Summit (CELS). Speakers at the plenary sessions of CELS include Grace Fu, Singapore’s minister for sustainability and the environment; Rajeev Menon, board member of the US-ASEAN Business Council and president, Marriott International for Asia-Pacific excluding Greater China; and Amy Khor, Singapore’s senior minister of state for sustainability and the environment.

Another highlight of CESG is the Clean Environment Convention (CEC), where industry professionals and technical experts will get to network and exchange ideas about the latest solutions and best practices to meet environmental needs and challenges. The Convention will comprise four tracks: Sustainable Energy and Energy Efficiency; Resource Sustainability; Advancing Public Hygiene (Environmental Cleaning; Disinfection & Pest Management in an Urban Environment and Innovations & Technology in Climate Change Defence (held in collaboration with the Asia Climate Forum).

For the exhibition component, the Environment Expo will feature innovative solutions and the latest technologies on cleaning, pest management, waste and resource management, pollution control, and sustainable energy. Innovative solutions to build resilience, and address extreme weather and climate change, will also be on showcase in the Asia Climate Forum Exhibit.

Lastly, CESG 2022 will feature a Youth Environment Leaders Immersion Programme for the first time. The programme will provide opportunities for a group of youth leaders to network and exchange ideas with their peers, as well as learn from accomplished environment leaders and industry captains in the environmental sustainability space.

Buyer registrations for IT&CM China and CTW China now open

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The in 2019

The organiser of IT&CM China and CTW China, TTG Asia Media, has opened registrations for buyers.

The three-day in-person event will be held from May 24-26, 2022, in Shanghai, while the virtual networking event will happen from June 15-16, 2022.

The IT&CM China and CTW China in 2019

In-person buyers will be able to have face-to-face Scheduled Meets opportunities (both in-person and remotely) for exhibitors and buyers from across China and the rest of the world. They will also be able to join in the Social F&B Functions, and network over food and drinks.

There will also be panel discussions, knowledge sessions, and showcases to inform buyers of the latest developments and product updates.

A significant benefit for China-based buyers attending in-person will be the Post-Show Tours. Delegates will be introduced to China’s up-and-coming destinations and their associated DMCs, and get the chance to gain first-hand experience and learn about these destinations’ business events capabilities, charm, and culture.

Buyers attending in-person can also stand a chance to earn cash incentives and prizes by completing event missions.

Virtual buyers meanwhile, will be able to catch up on the highlights of the in-person event in Shanghai the following month.

Similarly, there will be networking sessions and business card exchanges for both buyers and exhibitors to expand their networks and contacts.

In addition, Brand Showcase Presentations from participating business events destinations, suppliers and corporate brands; Knowledge Sessions with the hottest topics this year; as well as the Buyer Procurement Showcases; will be available on-demand.

There will also be several Live Hosted Sessions By Brands, where virtual participants will be able to take part in interactive games, and win attractive prizes.

A new way of doing business in a post-lockdown world

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clients and employees’ expectations of travel and meetings programs are higher than ever before

As countries announce either fully or partially opening their international borders, travel and meetings managers across Asia-Pacific are springing into action to take their organisations’ international travel programmes off the backburner. It’s a pattern we can expect to repeat as countries in our region progressively reduce restrictions on international travellers.

What has become quickly apparent is that both clients’ and employees’ expectations of travel and meetings programmes are higher than ever before.

Clients’ and employees’ expectations of travel and meetings programmes are higher than ever before

As we emerge from the pandemic, traditional patterns of work and travel have changed, challenging the ‘normal’ way people do business. A new era has begun, and it is one where travel and meeting in person is more important than ever before. This gives rise to a unique opportunity for travel and meetings managers: one that will redefine their role and increase their value.

We are operating in an era where organisations, employees and their clients want to renegotiate how they interact. As the lines between professional and personal lives continue to blur, travel and mobility are becoming more central to “traditional” HR issues of employee experience, wellbeing, company culture and retention.

This is an era of increased expectations in how organisations and people engage. Our recent Amex GBT meetings and events forecast highlighted how meetings and events managers are expecting more meetings of every type than in previous years. What is apparent is that people want these meetings on their own terms.

For example, internal meetings in Asia-Pacific are expected to have the biggest jump in growth for hybrid/virtual formats, compared to meetings for clients and others.

For those employees who have spent up to two years working from home, workplace flexibility is a two-way street, a convenience that should work for both parties. This creates an opportunity for travel and meetings managers to not only play a part in a cultural shift, but to take a lead role in transforming a new way of working in their organisation.

The evidence supporting this is the hard data and first-hand knowledge that travel and meetings managers have gathered from the feedback of employees and clients. This insight ideally places travel and meetings functional teams in a prime position to create engaging strategies, and offer sound counsel on employee mobility and interaction policies.

With higher performance expectations on organisations, travel and meetings programs present a plethora of opportunities to showcase their genuine ESG commitment, the progress they are making, and the impact they are having in these areas.

And yet, in many organisations, travel and meetings managers are an untapped treasure chest of talent that can implement and deliver on an effective ESG strategy. From building supplier relationships with diverse companies to greener choices on flights, ground transport and venues: there are large and small, short- and long-term gains to be made through travel and meetings programmes.

Underpinning all of this is traveller confidence. Crucially, travel and meetings managers can put all the information that their clients need at their fingertips, engaging them with timely and targeted messaging no matter where they are and what time of day or night it is. Ours will continue to be a swiftly changing world and travel and meeting managers know that, at their effective best, communications are two-way: travellers need to be empowered to ask questions, seek help, get advice and give feedback on their experiences, which they can trust will be listened to and acted upon.

My advice for today’s travel and meetings managers is simple. If they’re not already actively consulting on policies around employee mobility, engagement sustainability, and diversity and inclusion, then they need to start now. These are significant topics that affect all of their stakeholders individually and organisationally, travel and meetings managers have an important part to play in driving these forward.


Jo Sully is the vice president & regional general manager, Asia Pacific at American Express Global Business Travel, a role she has held since March 2020. Sully is responsible for developing the strategy in Australia, India, Singapore, Hong Kong, Thailand, Taiwan, our Joint Ventures in China and Japan.

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