Asia/Singapore Wednesday, 22nd April 2026
Page 455

MACEOS calls for government to recategorise MICE events as economic activity

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MACEOS

The business events industry is being pushed to the brink during this pandemic, and will collapse without targeted financial assistance to shoulder the strain while waiting for industry reopening, the Malaysian Association of Convention & Exhibition Organisers & Suppliers (MACEOS) said in a press statement.

Under Malaysia’s National Recovery Plan (NRP) – a four-phase exit strategy out of the Covid-19 crisis – business events have been categorised as social activities. As such, these are only allowed to resume in Phase 4 of the plan, but that may be too late, said MACEOS president, Francis Teo.

MACEOS fears that Phase 4 might be too late; lobbies government to classify business events as economic activity

He elaborated: “For the past 18 months of the lockdown, our industry players have not been able to organise events. The business events industry has also not received any dedicated financial assistance during this period. This lockdown may spell a final shutdown of the industry if the government doesn’t recognise our need to resume business and our contribution towards economic recovery.”

Teo opined that the time is ripe for business events to reopen, with 80 per cent of the adult population in Greater Klang Valley – Malaysia’s economic hub – has already been fully inoculated.

“There is huge potential to speed up the economic recovery process when these business events are allowed to operate. After such a prolonged crisis, the economy needs to be resuscitated, and these tradeshows, exhibitions, and conferences play a crucial role to invigorate businesses again,” said Teo.

When the pandemic hit, the business events industry was the first to be immensely affected with event postponements, cancellations, and eventually a total shutdown of the industry. Malaysia’s industry players reported revenue losses of RM4 billion (US$963,855) since the start of the pandemic in 2020.

In a July 2021 survey conducted among members, 55 per cent of respondents reported a drop in business revenue of more than 75 per cent. Without any business or financial assistance for the foreseeable future, industry players will continue to suffer.

“More than 50 per cent responded they would not be able to sustain their operating cash flow for more than three months. We anticipate a huge unemployment wave as a result,” Teo elaborated.

What’s needed is a strategic plan for the reopening of business events, Teo pointed out. MACEOS has been actively pushing for the reclassification of business events as an economic activity – as opposed to social activity – under the NRP.

Teo stressed: “Business Events cannot be compared to social mass gatherings. Our events take place in controlled and safe environments. Attendees can be guided and protected comprehensively with strict SOPs. MACEOS is ready and prepared to take the lead in implementing the gradual reopening of business events – first locally, then internationally – in a safe and secure manner.”

“But we can’t wait till Phase 4 to begin our recovery work. Unlike other businesses that can reopen and operate overnight, business events require up to a few months to plan and organise events. We need to be allowed to reopen in Phase 3 for fully vaccinated individuals at events with 50 per cent capacity and enable interstate travel to such events, abiding by the SOPs.”

Wings of constant change

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Congratulations on your appointment Florence! How do you feel about joining Professional Convention Management Association (PCMA)?
Thank you, I am so thrilled to be part of the PCMA community. I’m thankful to Karen Bolinger for guiding PCMA APAC through the early disruption brought by the pandemic, her astute leadership brought our audiences together to share, learn and provide support to each other during this period.

Unfortunately, around the world we are seeing new surges that continue to undermine our ability to gain stability and visibility for the industry. We are still in the eye of the storm; our work is not done. PCMA APAC will continue to focus on preparing our audiences for a different tomorrow, where business events play an even greater role in economic and social transformation and, where end users are going and how we can help solve problems for them.

What will be some of your immediate to-dos?
My foremost focus is to further the advancement of PCMA’s growth and engagement with our key stakeholders and audiences in the APAC region. This includes the pursuit of new collaborative partners and deepening existing relationships to better connect and support the industry.

PCMA’s brand is burgeoning in the region, however many of our potential audiences do not fully know us or what we do. On the other hand, PCMA APAC has much more to learn about our audience’s needs and how we can meet them with a stronger PCMA perspective in wider global trends and shaping of the industry.

What are some of the forms of support members are looking for and how is PCMA supporting that?
During the height of the pandemic when events flipped online, we knew the need for training in digital events would be critical to help our members adapt, so we created the Digital Event Strategist Certification and adapted it specifically for the APAC region.

Across the industry, as everyone was looking to stay up to date, we delivered the Covid-19 recovery dashboards, and the Business Events Compass. In January 2021, we took the plunge to experiment and broadcasted Convening Leaders from Singapore as the global broadcast centre to audiences around the world. Every step of the way we listen to our members and audiences, and we showed courage among the untested to serve our community.

What do you envision APAC’s business events industry will look like moving forward?
The significant impacts brought by the pandemic are here to stay; there is no returning to what was. The current pandemic situation curtails our ability to be together physically – however, the role of events to connect people with purpose to ideas and opportunities is still strong; we all crave human connections.

Connecting virtually is challenging. However, it’s by understanding our audiences and embracing new technology that we have been able to adapt and still deliver the best outcomes, engagement and ROI. The future is a balance of face-to-face and digital events to deliver the best outcomes for audiences.

Whether that means embracing smaller-sized events with deeper engagement to satiate the human need to meet and allow us to manage risks reasonably; or holding a hybrid conference, it will depend on the vaccination rollout and stability of the Covid-19 situation in each country within the region, there could be more bilateral exchanges before multilateralism returns.

What are some of the business events trends you foresee?
As we return to face-to-face events in the near to mid-term, it’s important to rethink how to provide personalised experiences to enhance engagement but reduce high touch interactions for hygiene and safety needs.

Another notable trend we will see more of is the heightened consciousness of healthy eating and wellness. These desires will continue into the post-pandemic world whereby customers are going to want more healthy food options and wellness activities built into their event programmes.

We also recently launched a joint research project with the Singapore Tourism Board and UFI (The Global Association of the Exhibition Industry) on Reimaging Business Events Through Covid-19 and Beyond that outlines trends including new business models and value propositions, different delegate experiences made possible by digital tools and techniques and its integration with face-to-face events, and the evolution of talent and capabilities.

This industry has always been very competitive. Do you expect more competition in the new environment or will there be more collaboration?
The industry was already fairly fragmented, and the pandemic has accelerated the development and utilisation of technology in our space creating more opportunities, which also means further fragmentation.

However, there will be more collaboration as organisations seek alliances to gain strength and momentum for there is so much unknown and the situation is evolving too quickly for a single entity to muscle alone.

What keeps you awake at night?
I share the same frustration and anxiety with all businesses and individuals – we are now 20 months into the pandemic, and we are still weaving in and out of lockdowns all around the world. Due to the lack of stability, businesses cannot plan with confidence.

Individuals are weary of all the restrictions, screen fatigued and spoilt with digital and online options. Digitalisation has in many instances across other industries disrupted buying behaviours and business models.

IBTM World Barcelona reveals first details of in-person event

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An educational session at a previous IBTM World

IBTM World is slated to take place in-person this year at Fira, Barcelona, from November 30 to December 2, 2021, with the theme of “New Business, New Tech, New World”.

There will be one-to-one business meetings, educational content, and networking opportunities for delegates to reconnect.

An educational session at a previous IBTM World

IBTM World’s knowledge programme will this year explore four themes: Trends and technology; gamification and engagement; the future of event planning (to include discussions around sustainability, safety and security and government support); and career and personal development. There will be separate buyer-led Association and Elite Corporate Programmes. Further details will be released in due course.

Meanwhile, association buyers who have confirmed their attendance include the International Association for the Protection of Intellectual Property (AIPPI), European Union of Medicine in Assurance and Social Security, China Electronics Chamber of Commerce, and Centers for Disease Control and Prevention.

Meanwhile, corporation buyers will attend from Engie, Oriflame Cosmetics, Knauf, Citigroup, BBVA France and Saudi Aramco. Agency buyers include HelmBriscoe and HPN Global – World, and First Incentive Travel.

Global suppliers and destinations attending include Ras Al Khaimah Tourism Development Authority, Melia Hotels & Resorts, Conference Compass, Bahrain Tourism & Exhibitions Authority, Munich Convention Bureau, Latvia Tourism and Flanders Meeting and Convention Centre.

David Thompson, event director, said: “We’ve had an incredibly positive response to IBTM World so far, which shows there is a huge appetite from the industry to return to in-person meetings and events. We have received an exceptionally strong response from exhibitors, many of whom are returning with larger stands than before or additional sharers.”

RX (Reed Exhibitions; the organisers of IBTM World) has worked with industry peers to create a safe working standard called “All Secure” for holding events in a Covid-impacted world, and IBTM is working closely with the local authorities and the Fira Barcelona to implement all necessary precautions.

PCMA Foundation gifts US$10,000 in scholarships to industry

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A screenshot from the DES website

The PCMA Foundation is gifting US$10,000 worth of scholarships to the PCMA Digital Events Strategist (DES) Certification, to help support event management professionals in Asia Pacific deliver impactful digital and hybrid events.

Open to members and non-members, 12 scholarships have been made available for emerging digital and hybrid event managers and planners who have worked on at least one digital or hybrid event this year in the Asia Pacific region.

A screenshot from the DES website

Applicants must be free and able to complete the DES Course either for the October intake (beginning October 4, 2021) or the November intake (beginning November 1, 2021).

PCMA has also asked for applicants to submit a digital or hybrid event case study to demonstrate some experience in the area, with the event having been executed between January 1, 2020, and September 24, 2021.

Submissions are due September 24, 2021, and successful applicants will be contacted by September 29, 2021.

HKECIA implores HK gov’t to provide immediate financial assistance for local companies

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Hong Kong convention and exhibition industry struggling to survive on zero international trade event

The Hong Kong Exhibition & Convention Industry Association (HKECIA) has urged the Hong Kong authorities to repurpose the Convention and Exhibition Industry Subsidy Scheme to provide immediate financial assistance for event-related service providers.

Currently, HK$620 million (US$79.7 million) out of the HK$1,020 million Subsidy Scheme under the HKSAR Anti-epidemic Fund has been set aside to subsidise 100 per cent of the venue rental – for exhibitions and international conventions – held at Hong Kong Convention and Exhibition Centre and AsiaWorld-Expo until June 2022.

Hong Kong’s MICE industry is struggling to stay afloat as no international trade events are taking place; Hong Kong skyline pictured

However, organisers of international trade fairs and conferences were unable to recruit overseas exhibitors and buyers due to travel restrictions and compulsory quarantine requirements. Subsequently, these event organisers cancelled their events, or postponed the events to 2022, and organisers are unable to benefit from the Subsidy Scheme. As of June 30, 2021, the Subsidy Scheme provided a total subsidy of only around HK$97.4 million to 42 exhibitions.

HKECIA also called upon the government to provide a roadmap to reopening and relaxing compulsory quarantine requirements for verified overseas business travellers, so that organisers of international trade fairs can plan ahead for the recruitment of exhibitors and buyers.

Recently, HKECIA conducted a survey among its 101 HKECIA members from August 2-13, 2021. Sixty companies responded, with 36 per cent being event organisers and 64 per cent non-organisers (including contractors, freight forwarders, travel agents, AV equipment suppliers, and design houses etc).

These are the key findings:

Business losses

  • From the organiser respondents, 136 exhibitions and conferences were cancelled or postponed since February 2020 and these events were expected to draw over 99,000 exhibiting companies and over 4.8 million visitors.
  • 93 per cent of respondents claim that the impact of Covid-19 on their business is severe or extremely severe.
  • All respondents project a loss of revenue in the year 2021, with 37 per cent of event organisers and 29 per cent of non-event organisers projecting a loss of over HK$50 million in 2021.

Severe impact of compulsory quarantine requirements

  • 100 per cent of organiser respondents claim that quarantine-free travel for overseas participants is important for them to run and materialise their events.
  • 75 per cent of organisers respondents which organise international events in Hong Kong say that they will move their international events from Hong Kong to other countries if the travel restrictions in Hong Kong are not removed by the end-2021.
  • 45 per cent of all respondents can only survive for 12 months or less, if the current travel restrictions remain till the end-2021, or if no further financial assistance is received by end-2021.

Government’s assistance is insufficient

  • 55 per cent of event organiser respondents claim that they did not benefit from the Subsidy Scheme as they were not able to run international trade fairs or conferences.
  • 66 per cent of non-event organisers claim that the two rounds of the government’s Anti-Epidemic Fund in 2020 did not provide sufficient assistance as there was no direct funding for contractors, logistics and service providers. For instance, operating costs and warehouse rental are high and not covered by the Anti-Epidemic Fund.

HKECIA chairman Mr Stuart Bailey stated: “The convention and exhibition industry, which contributed over HK$58 billion to Hong Kong’s economy in 2018, has been in deep water since February 2020 as no international event was able to be held in Hong Kong due to travel restrictions and preventive measures. Only small-scale consumer exhibitions have resumed.

“The Subsidy Scheme, however, is only able to assist the convention and exhibition sector once it is practicable for events to resume, a point which trade fair organisers have yet to reach. We urge the government to repurpose the Subsidy Scheme and provide immediate and additional financial assistance for event-related service providers. Our industry also needs a roadmap to prepare for a strong revival.”

RISE Conference returns to Hong Kong in 2022

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connect our tech start-up ecosystem with that of the globe

The Hong Kong Tourism Board (HKTB) and Web Summit have announced that RISE, a tech event, will return to Hong Kong annually for five years running starting from March 2022.

The 2022 in-person conference will be held over three days from March 14-17 at the AsiaWorld-Expo. RISE, billed as Asia’s largest tech event, was first launched in Hong Kong in 2015, and has already held five successful versions.

Rise connect Hong Kong’s tech start-up ecosystem with the world’s

Over the years, the event has attracted thousands of global tech founders, startups and investors to the city, such as Joseph Tsai, co-founder & executive vice chairman of Alibaba; John Collison, co-founder & president of Stripe; Peggy Johnson, CEO of Magic Leap; and Neil Shen, founding managing partner of Sequoia Capital China.

The secretary for commerce and economic development, Edward Yau, said: “I’m very excited to see RISE, a world-renowned tech event, returning to Hong Kong. This is a testimony of Hong Kong’s success in containing the pandemic and keeping the infection rate among the lowest in the world, thereby giving international event organisers confidence that they can stage their events here safely.

“I am sure the staging of RISE will showcase Hong Kong’s capacity to deliver amid the challenges posed by the epidemic, and connect our tech start-up ecosystem with that of the globe. I look forward to welcoming more world-class business events to Hong Kong, injecting new vigour into our economy.”

Paddy Cosgrave, co-founder and CEO of the RISE Conference and Web Summit, said: “We are extremely grateful for the support the city of Hong Kong has given RISE over the last five years, and we couldn’t be more excited to return in person in 2022. We’ve seen the region’s tech and startup economy grow from strength to strength since we launched RISE in 2015.”

Cosgrave continued: “We always intended to come back to Hong Kong at some stage. RISE has grown to what it is today after five successful years in the city. The event has now become an important nexus that connects the East and the rest of the world. CEOs and investors from around the world want a window into the region, and vice versa.”

HKTB’s chairman YK Pang said: “We welcome the return of RISE to Hong Kong for another five years in 2022–2026. The city’s state-of-the-art infrastructure and venues, complemented with a favourable business environment and unique travel experiences, are all part of the equation reflecting Hong Kong’s appeal for international business events.

“With Hong Kong’s strategic location in the Guangdong-Hong Kong-Macao Greater Bay Area, event participants can also capitalise on the multitude of opportunities in the region. With the strong commitment to hygiene and safety across all community sectors, the city is gearing up for a new milestone, and the HKTB will continue to make its best efforts to maintain Hong Kong’s status as The World’s Meeting Place.”

Chairman of AsiaWorld-Expo Ng Chi-kee added: “Hosting RISE in the coming five years bears an impactful significance to the recovery of Hong Kong’s MICE sector, as it marks the return of top-class international events to Hong Kong.

“With stringent anti-epidemic measures in place and our quality service, we will continue to work closely with organisers to deliver world-class events to maintain Hong Kong as Asia’s premier meeting hub and attract more international events to the city.”

Amex GBT and Cvent launch CSR Initiative for hotel RFPs

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This initiative enables suppliers and travel managers around the world to further their corporate responsibility goals

American Express Global Business Travel (GBT) and Cvent have created a new set of sourcing questions to help drive corporate responsibility within the business travel and meetings sector.

The new questions aim to standardise and increase the availability of sustainability and diversity, equity and inclusion (DE&I) data shared by hotels and other venues.

This initiative enables suppliers and travel managers around the world to further their corporate responsibility goals

The initiative, developed by GBT’s Global Business Consulting (GBC) team and Cvent, in cooperation with participants across the industry, makes the process of collecting and exchanging pertinent information more efficient as corporate travel managers and suppliers enter the 2022 sourcing season. Hotels will benefit from a reduction in the hours needed to respond to customer requests for related information.

To develop the questions, Cvent and GBT’s GBC team spoke to corporations, global hotel brands, TMCs and consultancies. The work involved more than three months of interviews to determine what information stakeholders would find most helpful in addressing sustainability and DE&I goals.

The resulting questions supplement the Corporate Social Responsibility (CSR) module in the GBTA 2013 RFP format and will be supported in Cvent Transient for use by corporate buyers. The questions, which include requests for details about carbon emissions and leadership demographics, provide an opportunity for the industry to support broader corporate strategies around environmental sustainability and diversity along the entire supply chain.

Hotel suppliers answer the 47 supplemental questions in a special section in their property profile within the Cvent Transient solution. Hotel chains can also work with properties to collect information and import it into their respective property profiles. Travel managers can then use Cvent’s reporting functionality to evaluate supplier answers alongside the bid information received during the RFP process, to better align purchasing decisions with their organisation’s corporate responsibility goals.

The updated CSR questions were released to hoteliers in July and will be available to buyers in Cvent Transient this month (September) for use during the 2022 sourcing season.

Osteria BBR by Alain Ducasse

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Marinated Sea Bream with Amalfi Lemon

Concept
Osteria BBR by Alain Ducasse occupies the historic Bar & Billiard Room (BBR), a space that was first established in Raffles Hotel Singapore in 1896. Today, the social space retains its name and iconic floor tiles, but has been outfitted with tall glass windows that flood the interiors during the day.

Tasked with bringing Ducasse’s gastronomic vision to life is head chef Francesco Soletti, an Italian native whose impressive repertoire spans a decade’s worth of culinary experience. Soletti has sharpened his knives at numerous Michelin-star restaurants, including his mentor’s three-Michelin-star Le Louis XV – Alain Ducasse à l’Hôtel de Paris Restaurant, and draws on his own Italian heritage and expertise to develop a produce-driven, and distinctively Italian, menu.

Food
The tasting menu I had was a love letter to the Italian Riveria, where every dish was bright and cheery, evoking feel-good summer vibes.

My lunch started well with a slice of roasted zucchini sandwiched between two slices of Marinated mackerel; a very savoury number to kickstart the afternoon.

Then came the Mazara del Vallo Red Prawn Tartare, presented to look like a flower floating in “soup”, and topped with a generous scoop of Kristal caviar. But that “soup” was actually a delicate jelly, and hidden in the centre was creamy buffallo mozzeralla. Apparently, Ducasse created this dish to celebrate his 25th anniversary in the restaurant business.

I noticed seafood features heavily on the tasting menu, probably reflecting Soletti’s fondness of his native Naples, famed for its fresh seafood due to its close proximity to the sea. So it was no surprise when the Marinated sea bream came next, where in another glass bowl daintily sat luscious slices of fish that were uplifted with the zestiness of Amalfi lemons.

Next up was an artful plate of 28-day dry-aged beef carpaccio, finished with an intense beef jus. Just as I was wondering if I was going to have a chance to taste Soletti’s pasta, a gorgeous bowl of Eliche di Gragnano – pasta from Gragnano accompanied by chunks of Maine lobster – arrived. A moreish roasted eggplant sauce was drizzled carefully over the toothsome pasta, which was captured well thanks to its large, spiral shape.

For dessert, I was treated to Osteria BBR’s signature baba that was dashed with a gigantic bottle of limoncello, and topped with a dollop of freshly whipped cream.

Most of these dishes are included in Menu Tentazioni (S$108++; US$80++), a tasting list that showcases Osteria BBR’s seven signature creations.

Over at the bar, guests will find a curated selection of Italian cocktails such as Tempesta Siciliana, House-aged Negroni, and Alba Rossa, Osteria BBR’s twist on the classic Aperol Spritz that is perfect for our humid weather. A diverse lineup of Italian vino offered by the glass rounds off the tipple list.

Italian bar bites are also on offer – think Genovese Pesto Tigelle, an Italian bread filled with arugula, Parmesan cheese, tomato confit and anchovies; as well as Pizza Fritta Montanara, deep-fried pizza dough topped with slow-cooked tomato, buffalo mozzarella, 36-month aged Parmesan and basil.

MICE application
Osteria BBR features a high-ceiling, resulting in a bright and airy space. It is ideal for social events, ranging from standing cocktail parties, to intimate company dinners.

The space is able to hold up to 152 people (indoor and al fresco tables), while the bar can hold up to 45 pax. Subject to Covid-19 rules, these numbers may differ so it is best to check with the restaurant.

To book out the space, lunch starts from S$12,000+++, while dinner starts from S$20,000+++. A whole day buy-out is also possible. Osteria BBR is also able to cater to dietary needs, so planners can rest easy.

Being in the centre of town, the restaurant is also a great formal spot for quick business luncheons, where diners can choose from set luncheons of two- (S$36++) or three-courses (S$42++). If a tipple or more dishes are needed, simply ask for the extensive a la carte menu which offers more delectable antipasti, freshly-cooked pastas and wood-fired pizzas.

Service
While staff are dressed in blue navy suits, they go about their activities in a more sensible, comfortable footwear – sneakers – which goes to show that the luxury hotel doesn’t mind injecting a bit of fun while still providing a refined experience.

Staff members were attentive and polite, and took the time to explain each dish as it was served to us, as well as answer any queries I had.

Contact details
Website: osteriabbr.com.sg

Events industry kicks off initiative towards net zero

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One of the initiative's goals will include 50 per cent reduction in greenhouse emissions by 2030

FCM expands global footprint to Japan

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FCM has entered into a joint venture with NSF Engagement in Japan, to support existing customers in the country.

In the coming months, the full suite of FCM products and services will be introduced to Japan to support consistency and improved customer experience. This includes FCM’s proprietary FCM Platform which had its debut launch in China last month.

The Japanese business travel market offers vast opportunities to grow; Tokyo pictured

Bertrand Saillet, managing director of FCM Travel Asia, said: “Choosing to expand FCM’s presence in Asia at this critical time speaks volumes of the tremendous potential Japan has towards FCM’s global strategy. As the world’s fourth-largest business travel market, Japan will undoubtedly provide exciting growth opportunities for FCM in the region.”

Leading FCM Japan as general manager is Kenichi Shiraishi, who will be responsible for developing strategic local supplier relationships and expanding FCM’s customer base in Japan.

“For over 10 years, FCM has been providing managed travel services in Japan to MNC customers but there were limitations working through an agency. Through a complete local infrastructure alignment and integration into FCM’s global systems, we will be able to provide customers with a true end-to-end FCM experience,” said Shiraishi.

“The growing interest in demand from FCM customers has required us to ramp up our products and services for Japan. We will be diversifying our access to suppliers by building and strengthening local relationships while leveraging on the global FCM network and expertise to accelerate the growth momentum. This will deepen our connection to the business travel community with a stronger local presence,” he added.

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