FCM has entered into a joint venture with NSF Engagement in Japan, to support existing customers in the country.
In the coming months, the full suite of FCM products and services will be introduced to Japan to support consistency and improved customer experience. This includes FCM’s proprietary FCM Platform which had its debut launch in China last month.
Bertrand Saillet, managing director of FCM Travel Asia, said: “Choosing to expand FCM’s presence in Asia at this critical time speaks volumes of the tremendous potential Japan has towards FCM’s global strategy. As the world’s fourth-largest business travel market, Japan will undoubtedly provide exciting growth opportunities for FCM in the region.”
Leading FCM Japan as general manager is Kenichi Shiraishi, who will be responsible for developing strategic local supplier relationships and expanding FCM’s customer base in Japan.
“For over 10 years, FCM has been providing managed travel services in Japan to MNC customers but there were limitations working through an agency. Through a complete local infrastructure alignment and integration into FCM’s global systems, we will be able to provide customers with a true end-to-end FCM experience,” said Shiraishi.
“The growing interest in demand from FCM customers has required us to ramp up our products and services for Japan. We will be diversifying our access to suppliers by building and strengthening local relationships while leveraging on the global FCM network and expertise to accelerate the growth momentum. This will deepen our connection to the business travel community with a stronger local presence,” he added.