Asia/Singapore Thursday, 25th December 2025
Page 485

TCEB unveils Ease Up initiative to court Singapore MICE

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EASE UP offers a unique dining experience for groups taking advantage of the grant

The Thailand Convention & Exhibition Bureau (TCEB) has created EASE UP, a package of financial and in-kind incentives to woo international corporate meeting and incentive events from Singapore.

EASE UP is a collaborative financial grant offering up to 1,500 baht (US$50) per person or a dining experience of up to 300,000 baht per event. Applications are open until August 30, 2021, for events taking place not later than September 30, 2021. Application for support must be submitted to TCEB a month prior to the event.

EASE UP offers a unique dining experience for groups taking advantage of the grant

TCEB’s participating DMC partners will provide added support such as complimentary airport transfer and local experience, sightseeing or CSR teambuilding activities for up to 20 delegates. And for up to 20 paying guestrooms booked, participating hotels will also match the same number with complimentary guestrooms.

EASE UP ratifies the I M People Focused (Incentives Meetings People Focused) campaign, launched in June 2020.

In 2019, TCEB recorded some 1.3 million MICE visitors to Thailand from Singapore, ranking it the top five sources of Asian MICE visitors to Thailand.

Qantas, JAL propose joint business agreement

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Qantas NDC offer is “not just about price”, and “would never be just about price”, but is about delivering “a better experience” and richer content to travellers

Qantas and Japan Airlines (JAL) will be forming a new joint business agreement, which will bring about more premium business and premium economy seats, as well as more streamlined processes.

The coordination made possible through a joint business would enable Qantas and JAL to ramp up flights between Australia and Japan sooner than would otherwise be possible. The airlines have also flagged an intention to launch a new route between Australia and Japan and which will be announced once regulatory approval is received, borders open and demand returns.

Qantas and Japan Airlines deepen their partnership

The proposed five-year agreement also includes:

  • An expanded codeshare relationship and optimised schedules on flights between Australia and New Zealand and Japan, opening up more connections to more destinations beyond the major city gateways. Qantas customers would have access to 14 new codeshare destinations in Japan and JAL customers would have access to 15 new codeshare destinations in Australia and New Zealand.
  • Enhanced frequent flyer benefits for Qantas and JAL customers, including improved earn of Qantas points or JAL miles on routes under the joint business, as well as the ability to upgrade using points or miles on each other’s services.
  • Improvements in the customer experience, including streamlined processes for disruption management and investments in product and service inflight and on the ground.
  • More premium travel opportunities, with Qantas able to offer customers a greater number of Business and Premium Economy seats on flights operated by JAL.
  • Coordination of pricing, schedules, sales and tourism marketing to develop new and improved travel products.

The airlines have submitted an application for authorisation to regulators in Australia and New Zealand, with a decision expected within six months. Subject to this regulatory approval, it is anticipated that the joint business would commence operations around July 2021, when Qantas has said it expects its international network to gradually restart.

Qantas Group CEO Alan Joyce said this venture would play a vital role in reviving trade links with the world’s third-largest economy and deliver significant benefits for customers travelling between Australia and Japan.

“The joint business means we’ll be able to build on our existing relationship with JAL through oneworld to offer more routes, better flight connections and more benefits to frequent flyers. It also helps us diversify our portfolio of joint businesses amongst Australia’s key trading partners,” noted Joyce.

Japan Airlines’ president Yuji Akasaka added: “We believe that a joint business with Qantas will make for a quicker recovery between both countries with the ability to expand connectivity within each carrier’s respective domestic network, providing more customer choice and travel growth opportunities.”

ICCA makes several additions to Amsterdam team

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From left: Caroline Stanners, and Frances van Klaveren

ICCA, the global association for the international meetings industry, has made several appointments for the team based in Amsterdam.

Caroline Stanners has taken up the newly-created role of chief business development officer. In her new role based in Amsterdam, she will be leading and supporting the regional directors, ICCA’s events, marketing and communications activities.

From left: Caroline Stanners, and Frances van Klaveren

Stanners brings more than 25 years of experience across sales, operations and customer service in the meetings industry and not for profit sector, most recently as the director commercial for Parks Victoria and director of operations at the Melbourne Convention and Exhibition Centre.

Meanwhile, Frances van Klaveren has joined ICCA as community engagement manager. She will focus on developing the association community growth plan. Van Klaveren has 14 years’ experience in international event management, working for non-profit membership organisations and professional associations such as the Society of Petroleum Engineers International and the Biochemical Society.

From left: Agnes Maignien, and Heleen Dijkstra

Next, Agnes Maignien has joined ICCA as senior event and promotions specialist. She will be supporting the development and delivery of ICCA’s calendar of events including ICCA’s annual Congress and tailored events offering content that resonates with each region and sector.

Maignien has 12 years’ work experience in organising and marketing events for companies such as WorldHotels, and branding agency QUO Global. She was most recently head of marketing of non-profit WYSE Travel Confederation.

Finally, Heleen Dijkstra has joined ICCA as junior financial controller, reporting to ICCA’s CFO, Cindy Karijodikromo Heleen, to optimise financial processes and create comprehensive financial business plans and reports. Dijkstra also has spent extensive time in the hospitality industry, including Marriott, Park Plaza Hotels, and the Anthony Hotel Utrecht.

JW Marriott brand debuts Down Under

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Executive Suite Bedroom

Marriott International has opened the 223-key JW Marriott Gold Coast Resort & Spa, marking the debut the JW Marriott brand in the Pacific region.

Located minutes from the beach, the resort offers a coastal venue for meetings and events with 2,000m2 of function space, featuring 10 scalable spaces for different event requirements.

Executive Suite Bedroom

For example, the pillarless 715m2 JW Ballroom features vehicle access, geared for large-scale exhibitions and product launches, while the junior ballroom, flooded with natural light and pool views, provides a space for creative meetings and events.

Facilities on-site include a spa, and six F&B venues ranging from its Japanese restaurant Misono to the all-day diner Citrique.

Meanwhile, business travellers with their families in tow will be able to avail a saltwater lagoon and a freshwater pool, as while as various Family by JW programmes to keep the younglings engaged.

Emirates unveils A380 premium economy cabin

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Emirates’ newest A380 aircraft fitted with premium economy seats will be deployed on various routes

Emirates has unveiled details of its new premium economy cabin fitted onboard its latest A380 aircraft, which the airline took delivery of last month.

Emirates’ premium economy cabin offers 56 seats in a 2-4-2 cabin layout. With a pitch of up to 101cm, each seat is 49cm wide, and reclines 20cm into a cradle position. Additionally, each seat is fitted with 6-way adjustable headrests, calf rests and footrests, alongside a 33cm screen, in-seat charging points, dining table and side cocktail table.

Emirates’ newest A380 aircraft fitted with premium economy seats will be deployed on various routes

Emirates’ premium economy cabins will be offered as a complimentary upgrade to select passengers, until the airline has a viable number of seats in its inventory to bring to market, according to its president, Tim Clark. The carrier will also deploy its newest A380 aircraft on various routes, with further details to be announced in the coming weeks.

Emirates’ remaining order of five A380s will also be delivered with premium economy cabins over 2021 and 2022. The new seats will also be installed on some of the airline’s Boeing 777X aircraft, due to join the fleet in 2023. As well, there are plans to retrofit the carrier’s existing A380 fleet.

Additionally, the airline also unveiled a series of enhancements on its newest A380 plane, including refreshed cabin interiors, wider and taller doors for its first class private suites, new luxury finishes for its business class seats, and ergonomically designed seats for economy class.

Hard Rock Hotel Desaru Coast gets new GM

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Hard Rock International has appointed Murray L. Aitken as the general manager of Hard Rock Hotel Desaru Coast, situated in the Malaysian state of Johor.

Boasting 30 years of hospitality experience, Aitken will lead the team in driving strategies for continued growth and implementing programmes that prioritise guests’ health and safety during their stay.

In his previous stint with Six Senses Hotels Resorts Spas, Aitken played an integral role in opening the company’s first-ever luxury urban properties in Singapore’s Chinatown.

Aitken’s portfolio also includes running his own hospitality consulting and advisory company, as well as helming leadership roles with various luxury hotel groups around the world, including Raffles in South-east Asia, Rosewood in Indonesia, and several properties across South Africa.

GHM welcomes new VP for operations

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General Hotel Management (GHM) has moved Ilkin Ilyaszade into place as vice president of operations and pre-opening services.

He will oversee the development of up-and-coming properties such as The Chedi Aquarius Koh Chang, Thailand and The Chedi Khorfakkan, UAE.

An Azerbaijani national, Ilyaszade is a seasoned Asia hand, having opened 10 hotels and resorts across Asia and the Middle East for Banyan Tree and Pan Pacific over the past 15 years.

As resort manager, he led the Four Seasons Resort at Jimbaran Bay in Bali – the brand’s flagship and largest operation. Prior to that, he spent 11 years with Banyan Tree, in the Maldives, Thailand, Sri Lanka and Singapore.

FCM beefs up duty of care services by adding Digital Health Credential Programme

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FCM Travel Solutions has tied up with two partners to offer an end-to-end integrated offering to corporate travellers on the move in this current pandemic.

The TMC has partnered with Fullerton Health to enable corporate travellers to access competitive PCR/Serology test fees, and embarked on a Digital Health Credential programme initiative with Affinidi, a Temasek-backed technology company.

FCM aims to help business travellers get back on the road in a safe and seamless manner with the help of technology

Through the partnership with Fullerton Health, FCM customers will get access to affordable rates for PCR and serology tests that are one of the lowest in the market.

Meanwhile, Affinidi has helped to develop a FCM Travel Portal that will sport a Digital Health Wallet. The wallet is also designed to function as a consolidated traveller profile system which allows FCM customers to display their issued digital health certificates and vaccination results, potentially allowing for faster immigration clearance. Travellers will also have access to a list of accredited healthcare institutions that are able to issue such digital health certificates.

Bertrand Saillet, managing director for FCM Travel Solutions in Asia, said that the collaboration will help its customers use FCM as “a one-stop-shop to not only make flight and accommodation bookings for their trips but also PCR and serology tests”.

Walter Lim, deputy managing director (Singapore), Fullerton Health, added that the company hopes to “play its part at supporting the reopening of economy and at the same time facilitating safe travel”. Moreover, Fullerton has a presence in nine Asia-Pacific markets, making it easier for business travellers to obtain Covid-19 testing.

With specific Covid vaccines recently approved by various countries, travellers who choose to be vaccinated will also be able to include their vaccine status in the portal. The Travel Portal is expected to be launched in January 2021.

New Zealand’s MEETINGS 2021 confirms date

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The buzzing showfloor at the 2019 edition of MEETINGS

MEETINGS 2021 has been confirmed for June 2 and 3 in Auckland, with its Hosted Buyer Programme launching in early 2021.

Organised by Business Events Industry Aotearoa (BEIA), the tradeshow will be held at ASB Showgrounds Auckland.

The showfloor at the 2019 edition of MEETINGS

For the first time this year, all MEETINGS’ Hosted Buyers will have the opportunity to experience more of New Zealand with eight regions on offer for MEETINGS’ pre- and post-familiarisation programme.

“We will have as many buyers as possible in person, but we will also have opportunity for the rest of the world to connect with exhibitors in a digital format. Business events are years in the planning, so we must continue to keep our future visitors engaged and focused on bringing their event to New Zealand,” BEIA chief executive, Lisa Hopkins, said in a statement.

Hopkins added that MEETINGS 2021 will be critical for reigniting the industry and updating buyers on the latest venues and unique experiences across the country.

“Our industry has continued to stage a large number of successful business events in New Zealand since restrictions lifted, bringing a huge level of confidence back into the industry. Now we are setting our sights on the return of international business events to destinations around the country, with the positive economic and social benefits they bring,” Hopkins stated.

The following year, in 2022, MEETINGS will be hosted in Ōtautahi Christchurch at the city’s new convention centre, Te Pae Christchurch.

Singapore, Malaysia abort High Speed Rail project

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Malaysia to compensate Singapore for costs incurred in the Singapore-Kuala Lumpur rail link project following its termination

The High Speed Rail (HSR) project between Singapore and Malaysia has been terminated, after both countries failed to reach an agreement on changes sought by Malaysia due to the economic fallout from the pandemic.

The announcement was made in a joint statement by the prime ministers of both countries on Friday (January 1), following their meeting via videoconference on December 2, 2020 to review the status of the HSR project, including changes proposed by Malaysia.

Malaysia to compensate Singapore for costs incurred in the Singapore-Kuala Lumpur rail link project following its termination

“In light of the impact of Covid-19 pandemic on the Malaysian economy, the government of Malaysia had proposed several changes to the HSR project,” read the joint statement by the leaders.

“Both governments had conducted several discussions with regard to these changes and had not been able to reach an agreement.”

Following the termination, Malaysia has to compensate Singapore for costs already incurred, said Singapore’s Transport Ministry.

Singapore and Malaysia had signed the Kuala Lumpur-Singapore HSR Bilateral Agreement in 2016. In September 2018, both parties agreed to postpone the construction of the HSR until May 2019.

In June 2020, Singapore’s then-transport minister, Khaw Boon Wan, announced that Malaysia had requested for another seven-month extension to allow both countries to discuss Malaysia’s proposed changes to the project. Both parties had also agreed then to a final extension of the suspension period to December 31.

The proposed rail link would have cut travel time between Singapore and Kuala Lumpur to 90 minutes, as compared to over four hours by car.

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