Asia/Singapore Thursday, 18th December 2025
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Domestic events, business travel driving MICE recovery in China

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The 2020 Hunan Auto Show

Domestic and local-international businesses have been driving China’s recovery in May, with an auto show in Changsha – the capital of Hunan province – notching up record sales.

Liu Ping, founder, China Star, shared that three large exhibitions were held in Changsha in May, including the auto show which took place from April 30 to May 5.

The 2020 Hunan Auto Show ensured visitors and exhibitors underwent a strict health and identity check prior to arriving at the venue

Liu said: “SOP (standard operation procedure) for hygiene protection was implemented for the first time for the auto show and a record 2,391 cars, valued at around US$737milion, were sold.”

She added that local meetings and exhibitions have made up the bulk of business events, with support coming from provincial travellers.

Kris Van Goethem, managing director MICE, leisure and sport, Thomas Cook China, added: “Like most people, we have turned our energy in the short-term to look for local-international opportunities.

“As part of Fosun Tourism Group, we believe in a strong return of business, as China will continue to play an ever important role in the global market.”

Meanwhile, attractive pricing is helping to shore up domestic business demand.

Cheryl Siow, vice president, global sales, Greater China, Preferred Hotels and Resorts, said its hotels in Beijing, Shanghai and Chengdu, which reopened in May, reported average occupancy rates ranging between 50 per cent and 70 per cent in Shanghai and up to 90 per cent in Chengdu.

She commented that the European Chamber of Commerce, especially Germany, is working with the Chinese government on incoming flights for foreigners, and pointed out that five-star hotel dining was now priced at lower-end establishment levels.

Apart from stricter hygiene and safety protocols, Siow pointed out that Preferred is adopting a flexible policy with free cancellation. Also, China Star’s Liu commented hotels were offering good discounted rates.

According to industry sources, China started allowing large-scale domestic events since April.

Liu commented: “Travel companies are still not allowed to organise trans-provincial travel, but individuals can travel everywhere in China, except for a couple of high-risk Covid-19 areas.”

She believes that the MICE industry will need time to recover, starting with a rebound in domestic business and followed by outbound and finally inbound.

“We believe it will take two to three years for the industry to return to normal,” she opined.

Place Borneo rolls out campaign to Meet Differently

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Place Borneo

Sarawak-headquartered event management company and PCO, Place Borneo, recently launched its Meet Differently campaign, targeted at helping the events industry resume business in a safe format as soon as possible.

The campaign which runs up to 1Q2021, introduces six key ideas – Meet Outside the Box, Three’s a Crowd, Nature Calls, Go Virtual or Go Home, Be Picky, You Deserve it and Drink Responsibly.

Place Borneo aims to help corporate groups discover new and safer ways of meetings in the new normal 

These ideas range from choosing exclusive venue buyouts and the re-engineering of meeting formats to choosing more remote locations and increasing more virtual elements in a physical meeting. Regardless, they are in accordance with the new norm for the industry in the aftermath of Malaysia’s Conditional Movement Control Order (CMCO), currently scheduled to end on June 9.

Mona Abdul Manap, founder and CEO at Place Borneo, shared: “Our campaign serves to inform our existing and future customers that we are ready to serve with exciting new ways of organising events along with maintaining health and safety of all parties involved by having strict government-approved Standard Operating Procedures at all events.”

The campaign is marketed through Place Borneo’s website, social media channels, and email marketing. A campaign video will also be produced and distributed online. While the campaign is currently domestic-focused, it will also be applicable for international groups once borders reopen.

Commenting on the campaign, Abdul Karim Rahman Hamzah, Minister of Tourism, Arts and Culture Sarawak, said: “Our government sees business events as an integral growth to our tourism development in Sarawak.

“It is important for industry players to play a proactive role to develop and attract events and conferences to Sarawak. Coming up with unique new ideas such as Meet Differently will set the benchmark, and differentiate us from other states or even countries.”

Among the events managed by Place Borneo that have been postponed to next year are the Borneo International Water and Waste Water Exhibition and Conference 2020 and the Miri Country Music Fest. The International Primatological Society Congress has also been postponed from 2022 to August 2023 because of the pandemic.

Social unrest, xenophobia among emerging security issues for corporate travellers: International SOS

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Several security challenges for corporate travellers have emerged in the wake of Covid-19

Against a backdrop of an exponential rise of Covid-19-related security cases, International SOS has raised three emerging security challenges that organisations must be aware of as lockdowns are relaxed.

These come alongside underlying security issues that the pandemic has and will continue to exacerbate.

Several security challenges for corporate travellers have emerged in the wake of Covid-19

International SOS identified social unrest and petty crime as among the issues to watch, a result of severe worldwide economic downturn caused by large-scale and prolonged restrictions on mobility, disruption to production and supply chains, and closure of businesses.

Anti-government sentiment follows next, driven by perceived poor governmental responses to the pandemic as well as high unemployment levels, potentially prompting unrest or challenges to leadership, particularly in locations with polarised societies or those with major political oppositions.

The third security challenge is xenophobia. International SOS noted that an increase in nationalistic trends has been accompanied by a rise in xenophobia in some locations, targeted at those who are falsely seen as spreading the virus or having privileged access to medicine and food supplies.

James Bird, security director, intelligence and operations at International SOS, commented in a statement: “Up to 75 per cent of our security cases have been Covid-19-related in recent months, with total cases rising to double the amount we’d normally expect to see each month. Locations previously considered low-security risk are experiencing new emerging risks. Many countries will also find that the pandemic environment exacerbates underlying or pre-existing security concerns. These are notably associated with economic inequality and political polarisation, which will fuel second-order security consequences.

“It is clear that security teams will play a critical role when transitioning to a ‘new normal’ workplace, as lockdown measures in many nations start to be relaxed. Visibility of the new security status in the current environment will be vital for the return to safe and sustainable operations.“

Creating a virtual world

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PlanetIMEX's Education Island

Hot Idea
Take a user-experience approach when designing virtual events, especially if you’re working with multiple tech providers. A central hub will help attendees navigate the different platforms and learning opportunities on offer.


Brief
When this year’s IMEX Frankfurt was cancelled in March due to the coronavirus outbreak, show organisers IMEX Group received an outpouring of support from the international business events industry.

Shortly after the cancellation, IMEX announced it would launch PlanetIMEX, a new virtual hub for education and business, as a ‘gift’ to meeting, incentive and event professionals.

“Rather than switch to a one-off online event, we opted for innovation through transformation,” said IMEX CEO, Carina Bauer.

Together with local tech company, The Platform Group, IMEX created a 3D world with three distinct islands: A beach-themed Community Island; A forest-inspired Education Island, and a Networking Island featuring canyons, teepees and fireside chats.

Highlights
Reflecting the original dates of the tradeshow, PlanetIMEX kicked off with EduMonday (May 11) on the Education Island – a day of virtual learning with more than 40 speakers, four concurrent tracks and 32 live sessions.

Partnerships proved critical to the success of the event. Cvent provided the registration system; while a CrowdCompass mobile app provided interactive elements like Q&A; and Streamlined Communications supported speaker management.

The virtual education environment was delivered via 6Connex and designed to reflect the familiar setting of a convention centre, with a central lobby that featured a help desk, links to various meeting rooms, and a comprehensive agenda that was updated live.

Each session had a dedicated moderator and countdown clock with adjustable time zones, making scheduling easy for attendees globally.

EduMonday was swiftly followed by Community Day (May 12), where 19 association partners delivered a mixture of live and pre-recorded sessions; and virtual networking at the SITE’s Got Talent event (May 14), which helped raise funds for the SITE Foundation.

“The reaction online, during and after these live events, on social media has been extraordinary,” Bauer said. “In some ways, we felt that we’ve managed to capture some of the magic and excitement of people all around the world coming together.”

As PlanetIMEX continues, focus will be centred around the Networking Island. Free business matchmaking and peer-to-peer learning opportunities were introduced last week (May 28) via yet another tech partner, Conversations with Brella.

Challenges
In order to deliver the multiple different elements of PlanetIMEX at speed, Bauer said the team had to use different technology platforms for different elements of the programme.

“The island concept sought to bring these into one central location and drive people to the different platforms depending on their interest. I would say that this was successful in its first iteration, but we will be seeking to simplify the user journey over time,” she said.

Managing a live broadcast with speakers in remote locations also proved challenging, but an all-hands-on-deck approach allowed the team to come together. This involved reimagining existing structures and procedures used to deliver the live event in Frankfurt and encouraging the team to embrace a digital mindset.

“We’ve had to learn to work in a new way as we adopted an agile project management approach – an approach that’s new to the team, but worked well,” Bauer said.

“We’ve learnt a huge amount about what we should and should not do in terms of the management and delivery of online events, and will improve on this as PlanetIMEX evolves.”

Event PlanetIMEX
Organisers IMEX Group
Dates May 11-14, 2020
Attendance 5,000 delegates across Europe, US and Asia

UFI Asia-Pacific Conference heads Down Under in 2021

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Melbourne will be hosting UFI's APAC conference

UFI, the Global Association of the Exhibition Industry, will be bringing its Asia-Pacific Conference to Melbourne next year.

To be held at the Melbourne Convention & Exhibition Centre (MCEC), this is the first-ever UFI event to be held in Australia. Dates will be confirmed in the coming weeks, but the UFI Asia-Pacific Conference is typically held in late February or early March.

Melbourne (pictured) will be the host for UFI’s APAC conference next year

Such a conference typically attracts 250 to 300 event organisers and venue operators from around the world, and UFI is expecting a similar turnout in 2021.

The conference will feature two days of networking and learning as well as co-located meetings such as that of UFI’s Marketing Committee or its Association Committee meetings. Other activities held onsite typically include a venue tour, a meeting of the members of UFI’s Asia-Pacific Chapter, a welcome reception for all delegates, city tours andmore.

The conference will also be supported by the Exhibition & Event Association of Australasia and the Melbourne Convention Bureau.

Peter King, CEO of MCEC, said in a statement: “This leading event couldn’t come at a more crucial time and whatever the world looks like on the other side of Covid-19, bringing our industry together to create connections and knowledge share, will help make sure the exhibition industry plays an important role in the global economic recovery.”

Seeing green

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What trends are you seeing in Japan’s event industry?
Event organisers and sponsors are increasingly interested in diversity and inclusion, education, culture, regional revitalisation and food wastage.

Steps to tackle environmental issues are seen by society as normal so unless sustainability efforts at events are good, organisers will often need to make more effort to sell their events. I think society is moving towards being more sustainable.

Also, the idea of community has become more prevalent when considering issues and activities at events. Local residents and non-profit organisations are increasingly participating in events as partners alongside industry, government and educational institutions. In fact, people are using the terms dialogue and engagement more than before.

What increase in demand for sustainable business events have you seen in recent years?
More and more events have strengthened their commitment to sustainability or are aimed at promoting sustainability. I think there are three major factors behind this.

First, the influence of an event on its participants has been reevaluated; there is an increasing awareness of the ability to disseminate information to society through events.

Second, the United Nations’ Sustainable Development Goals (SDGs) are becoming more well-known; many companies are now aware of the SDGs and have established their own sustainability policy.

And third, since it has become easier to hold events, the number of events is increasing, especially those held by non-governmental and not-for-profit organisations.

How can companies make their events more sustainable?
Companies need to maximise their events’ positive impact and minimise their negative impact. It is important to start by prioritising the issues that are relevant to the company, the issues that are strongly associated with the event, and the degree of impact on society of addressing the issues.

Companies shouldn’t take special measures when planning and producing an event. Rather, events should be an extension of what a company is already doing regarding sustainability; events are a way of tackling social issues related to the company’s own business.

A company conscious of human rights, for example, might hold a conference and distribute staff T-shirts using organic cotton or products that have received Fair Trade certification. Food-conscious companies, on the other hand, might hold an event that reduces food loss or provides local food or seafood whose standards are set by the Marine Stewardship Council and Aquaculture Stewardship Council.

Since an event is a limited-time activity, it cannot cover all issues. The realistic approach is to share its aims and how they will be met in partnership with the parties concerned, before proceeding with the activities through dialogue with stakeholders.

How does Cerespo help organisations make their events more sustainable?
At the planning and production stage, we make proposals on sustainable options such as environmentally friendly equipment or reusable materials.

We create and provide educational and activity opportunities with non-profits, and support event management through the entire event cycle. This begins with education that explains to organisers why sustainability is important and how it relates to events, moving on to objectives, goals and targets, stakeholder engagement, issues and management review.

How might Covid-19 impact the event industry?
One of the big environmental impacts of events is the movement of event attendees. Up until now, it has been said that the value of an event lies in everyone sharing the same space and time and having direct communication. With Covid-19, we are moving online, mainly with seminars and conferences. There are times when the original purpose can still be achieved.

After Covid-19, we need to think about whether events will be online or offline, whether all programmes should be offered directly, and how we can reach more people. By considering this, the environmental and economic cost of events will be lighter.

As a result, expectations for sustainable events will increase, and events about sustainability will increase.

New meeting offer at Four Seasons’ China properties

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Four Seasons Greater China Collection has launched its Great Group & Meeting Value package.

The offer includes one complimentary guest room or accommodation upgrade to the next room category based on minimum paid rooms per night; and complimentary function room based on catering spend.

The Willow meeting room at Four Seasons Hotel Hangzhou at West Lake

These terms and conditions are subject to a specific property. Some benefits may not be available at every hotel. Four Seasons hotels are located in major Chinese gateway cities, such as Tianjin and Shenzhen.

The promotion is valid until August 31, 2020, and is only applicable for in-house groups of 10 rooms and above. It is also subject to space and date availability, and for new bookings only. Terms and

For more information, click here.

New chair for CINZ Approved PCO Group revealed

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Arna Wahl Davies has been appointed chair of the Conventions and Incentives New Zealand (CINZ) Approved Professional Conference Organisers (PCO) Group, taking over from Ali Copeman.

She is co-founder and director of Composition, a PCO which manages mid- to large-size conferences throughout New Zealand, and brings to the role over 20 years’ experience in event management.

Arna Wahl Davies

Early in her career, Davies was initially a chef working in international hotels and then moving into event management. Before starting her own business a decade ago, she spent over seven years with a leading New Zealand conference organiser, learning the art and craft of being a PCO, and managing events of up to 1,500 delegates.

CINZ chief executive, Lisa Hopkins, said the 18 companies accredited to the CINZ Approved PCO Group are qualified to handle the most complicated of domestic and international association conferences.

“Not only are CINZ Approved PCOs required to meet strict criteria, they are bound by a Code of Ethics, Rules and Responsibilities determined by CINZ,” said Hopkins.

Top 5 reasons to choose Royal Caribbean for your next event

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Business and pleasure come together onboard Royal Caribbean Cruises
Business and pleasure come together onboard Royal Caribbean Cruises

Brought to you by Royal Caribbean Cruises

 

  1. Most innovative & award winning cruise line
    As the leader in cruise line innovation, Royal Caribbean ships are built for businesses. We deliver incredible value, ease of planning and a unique event experience. Our commitment and dedication to creating extraordinary events has earned us numerous MICE industry awards including Prevue Visionary Award for ROI, Smart Meeting’s Smart Stars Award and Incentive Magazine’s Platinum Partner Award.
  1. Exceptional onboard offerings
    Royal Caribbean delivers one-of-a-kind adventures with cutting-edge ingenuity. From first-at-sea thrills like the FlowRider surf simulator, RipCord by iFLY and the onboard Zip Line; to awe-inspiring performances including ice skating, aerial shows and hit Broadway musicals such as Mamma Mia and Grease. Guests can embark on a culinary journey with cuisine created by celebrity chefs, recharge at the Vitality Spa and enjoy inclusive amenities in our luxurious Royal Suite Class.
  1. Unique event spaces
    Every ship has multiple customisable venues with capacities that accommodate events of all sizes, from an intimate gathering of 25 to a large group of 1,400 pax. Our theatres, lounges and outdoor spaces are all equipped with state-of-the-art technology and audiovisual services. Book one of the distinct neighborhoods onboard our Oasis Class, wow your clients with an event at the Boardwalk or host an evening reception under the stars in the Solarium.
  1. Dedicated conference facilities fleetwide
    When it’s time to get down to business, our state-of-the-art conference rooms can accommodate 18 to 400 guests. Each room can be configured to fit the needs of any meeting setup. In addition to the advanced technology and complimentary audiovisual equipment offered, catering is available upon request. Customize the perfect dining experience for your event.
  1. High tech on the high seas
    It’s full steam ahead with VOOM, the fastest Internet at sea. Guests will enjoy instant streaming, real-time sharing and 24/7 connectivity from anywhere in the world on every ship in the Royal Caribbean fleet.

Let Royal Caribbean’s team of skilled event planners craft the perfect, customised event to your requirements. We’ll help you curate every detail —from culinary choices to team building activities and event venue space. Deliver a one-of-a-kind event with personalised beverage packages, specialty restaurant buy-outs, exciting shore excursions and much more.

FOR MORE INFORMATION PLEASE CONTACT THE CORPORATE SALES TEAM
Email: RcclGroupSales@rcclapac.com • Call: +65 6305 0038 / +65 6305 0003

Langham appoints Marcel Holman to head China operations

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Marcel Holman has been named managing director of The Langham, Hong Kong and regional vice president, operations – China for The Langham Hotels and Resorts.

In his new role, he will drive the strategy, operations and processes for all China hotels under the luxury brand.

With over 25 years’ experience, Holman was most recently the vice president, China for The Sukhothai Hotels & Resorts, and general manager of The Sukhothai Shanghai.

Prior to that, Holman held leadership roles at Shangri-La hotels for more than 11 years. In 2015, he was instrumental in the conceptualisation, preparations and execution of Shangri-La’s first external food and beverage complex (MEGA 50), comprising three lifestyle venues and a ballroom. During his time with the group, he also assumed the leadership role of general manager – projects for the Shangri-La Hotels & Resorts properties in Singapore, Shanghai and Jakarta.

The Dutch national started his international hospitality career in 1993, dabbling in various operational roles, followed by consecutive assignments at InterContinental Hotels Group, Rotana Hotels, and Shangri-La Hotels & Resorts in Australia, Greater China and the UAE.

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