Asia/Singapore Saturday, 20th December 2025
Page 581

Japan’s return to whaling could hurt growing whale-watching business: tour operators

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Japan’s return to commercial whaling comes at a time when the whale-watching business is gaining traction; whale-watching in Okinawa pictured

Japan’s thriving whale watching industry faces upset following the country’s resumption of commercial whaling after a 31-year ban, according to tour group operators.

Tokyo withdrew from the International Whaling Commission and began whaling in its coastal waters (up to 22km from land) on July 1, in a controversial move that has sparked criticism from activists and anti-whaling countries.

Japan’s return to commercial whaling comes at a time when the whale-watching business is gaining traction; whale-watching in Okinawa pictured

The move is at odds with Japan’s whale-watching industry, which is estimated to have grown 20 per cent annually since it began in the 1980s, according to the International Fund for Animal Welfare (IFAW). In 2015, whale watching across the country generated US$8 million, of which 20 per cent came from overseas visitors, including corporate incentive groups.

Tour operators fear that Japan’s resumption of commercial whaling threatens not only the whale watching industry but also wider tourism in departure ports.

Tomoyo Yamada of South to South in Okinawa’s Urasoe City told TTG Asia that any drop in group numbers would adversely impact tourism in the city.

“Whale watching is a winter activity so marine tourism operators here rely on it during the off season,” he said.

Similarly, tour operators in Rausu, a fishing village on the island of Hokkaido, fear that the move will hurt business, at a time when the whale watching business is beginning to gain traction and business from overseas groups for the town’s five operators is growing year on year.

Masato Hasegawa, captain of Shiretoko Nature Cruise, told TTG Asia that 10 per cent of his bookings hail from overseas groups from Singapore, Hong Kong, the Philippines, Hawaii and Germany, but he fears for the future.

“I am worried about the reaction of customers who are sensitive to whaling. We expect that the number of reservations from current groups will fall, particularly those from Europe and the US,” Hasegawa said.

He added that it is “necessary to train English-speaking staff to respond effectively to questions about Japan’s commercial whaling from overseas customers in the future”.

Patrick Ramage, IFAW’s director of marine conservation, said: “Coastal whaling threatens to kill the geese that literally lay the golden eggs. (Japan’s commercial whaling) puts Japanese whalers on a collision course with their country’s economic interests and committed businesspeople in coastal communities who are benefiting from this new relationship with whales.”

Stable air prices amid global uncertainty: AMEX GBT

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Annual air price analysis predicts only minor rise in air fares globally due to increased volatility and slowing capacity

The Air Monitor 2020 – published by American Express Global Business Travel (GBT) – predicts that political and economic uncertainty across the globe will contribute to a continued slowdown in demand growth for air travel in 2020.

Despite rising costs for oil, labour and infrastructure, fierce competition in the sector indicates that airlines will have minimal scope to raise fares.

AMEX GBT’s air price analysis predicts minor rise in airfares globally due to increased volatility and slowing capacity

Joakim Johansson, vice president, global business consulting at GBT, said: “While uncertainty looks to be a key theme in the coming year, in this report we see several factors likely to affect buyers of business air travel in 2020, such as airline retailing strategies, growing fare segmentation and increased focus on sustainability.

“With a range of changeable elements impacting corporate air programmes, it is important for buyers to equip themselves with the best available insights, data and advice, to support successful outcomes for their organisations.”

Airfare rate movements by region
North America: Trade tensions continue to cause drag on economic growth across the continent, also impacting the Canadian economy. A large capacity increase means airfares within North America are predicted to rise by only 1.5% across both business and economy. Fares to European destinations could also increase, due to a reduction in capacity from Norwegian Air. However, Brexit uncertainty has the potential to dampen any rises. Meanwhile, political volatility in South America looks likely to cause a fall in fares of around 1%.

Europe: The Monitor forecasts that fares will remain flat, against a background of sluggish growth, with prices rising by less than 1% on flights within Europe. Airlines are under pressure on a number of fronts, with concerns about over-capacity, strong competition in the open aviation area, high regulatory costs and inefficient infrastructure. The flygskam (‘flight-shame’) phenomenon has been most prevalent in Europe, driving increasing competition from rail routes.

Asia-Pacific: The region remains the growth engine of the global economy, but the gradual slowdown predicted in last year’s monitor will continue in 2020. Fares on flights within Asia are expected to rise by 2.9% in business class, and 1.8% in economy. The grounding of India’s Jet Airways has removed a significant chunk of capacity from the region, and this will see modest upward pressure on some fares.

Other air industry trends for 2020
Fare segmentation continues to grow as a way for carriers to simultaneously meet the different needs and budgets of their passengers and respond to the competitive challenge posed by low-cost carriers (LCCs).

Fare segmentation (‘unbundling’) is not limited to economy fares: Emirates recently became the first airline to offer unbundled business class fares, and other carriers may follow suit. The availability of cheaper business class seats could open up new opportunities for corporations in their negotiations with carriers.

Low-cost, longhaul carriers have previously looked poised to have a major impact. However, except for those providing inter-regional services in Asia Pacific, longhaul LLCs have largely floundered. It’s a different story on shorthaul routes where traditional LCCs continue to thrive, putting pressure on mainline carriers.

Sustainability comes to the fore
Airlines, regulators and travellers are taking a growing interest in sustainable travel. Many of the world’s largest airlines have already introduced, or are planning to introduce, carbon emission offsets or biofuel surcharges. Governments, especially in Europe, have introduced proposals to raise taxes on aviation, while reducing tax rates for alternative modes of transportation.

‘Nimble’ air contracting can give corporations the agility they need to manage their air programmes effectively in an unpredictable world. The Air Monitor 2020 includes an overview of building a nimble air programme from the GBT Global Business Consulting air practice team.

For comprehensive data and analysis of the conditions impacting airfares over the coming year, insights into airfare trends including fare segmentation, sustainability, airline retailing strategies and an introduction to nimble air programmes, download the Air Monitor 2020 here.

Travelogix boosts STA Travel’s travel management capability with partnership extension

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Lewis:

Data management specialist Travelogix has updated its partnership agreement with STA Travel for 2020 and beyond, which will come with enhanced data support and an upgraded Analytix suite that grants STA business travel account managers access to new services to drive management and company policy decisions by highlighting industry trends, current spend and cost-saving opportunities.

Chris Lewis, founder and CEO of Travelogix, told TTGmice that “while STA will continue to receive the same fantastic levels of service provided by our product and operations teams, the new agreement will see us increase the volume of the data we handle for STA in order to support the impressive growth that they have achieved to date and have forecasted for the next three years”.

Lewis: Travelogix will provide STA business travel account managers with on-demand access to real-time data

Lewis said: “The agreement also includes a complete upgrade to the newest version of the Analytix suite which is due to be released in 1Q2020, following 2.5 years of investment and development.”

The next-generation AnalytixX2 comes with a host of additional functionalities including multiple user dashboards, responsive criteria selections for quicker report creation, smart filters, ‘slice and dice’ facilities, a brand new DataMine application and a complete upgrade to both DataShare and DataPublisher. It is supported by a new database engine that can handle larger and more extensible data sets.

“The upgrade to DataShare will make sharing data faster and more secure, while the new DataPublisher will make the creation of data publications much more efficient and will deliver much more detailed and visually impressive data publications,” he added.

While Ellen Rayner, director of Travel Management (UK) at STA Travel, was not available for an interview, she said in a press statement: “Effective data management and analysis is a critical process which helps us reach our targets because it allows us to continuously monitor travel changes and trends.”

The Travelogix data management suite will enable STA Travel to analyse key performance data such as spend by department or individual traveller, and multi-level drill-down views show immediate trends with reports that can be shared instantly with colleagues.

Outrigger Laguna Phuket Beach Resort grows its event venue offering

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Similan Ballroom

The Outrigger Laguna Phuket Beach Resort, a TCEB-certified MICE venue in Laguna Phuket, has opened its newest standalone meeting and events centre.

The two-storey complex has six function rooms amounting to 1,000m2 of space. The largest venue is the 448m2 Similan Ballroom on the first floor, which is pillarless and boasts six-metre-high ceilings and movable partition walls. It is good for 330 guests theatre-style, or 290 in a banquet setting.

Similan Ballroom

Three smaller breakout rooms are on the second floor, with the largest being the 80m2 Tongfah and can hold a maximum of 70 people theatre-style. Regardless of chosen space, the entire complex is equipped with the latest audiovisual technology and complimentary high-speed Wi-Fi.

Events can also make use of a spacious pre-function area and VIP lounge, while a private entrance to the left of the resort lobby will be appreciated by event planners needing privacy for VIP guests.

Meanwhile, there are other four meeting venues ensconced within the resort’s main building, comprising the 716m2 Andaman Ballroom and three smaller spaces.

Green events will be central to Outrigger Laguna Phuket Beach Resort’s MICE offering. The property has removed all single-use plastics, and depending on the objectives of the meeting, guests have the option of participating in CSR initiatives. For instance, Outrigger has a long-term community relationship programme with Baan Khok Wat Mai primary school nearby.

Park Regis Singapore names new GM

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Henry Lim has been appointed general manager of Park Regis Singapore.

In his new role, Lim will be responsible for overseeing the hotel’s business performance and spearheading key initiatives.

The hospitality veteran brings with him over three decades of experience in hotel and apartment operations, product innovation, portfolio expansion, talent development and owner relations.

His previous stints include roles at several international hotel chains including Sheraton, Hilton, Regent, Shangri-La, Crowne Plaza; and serviced apartment brands such as the Ascott and Oakwood; in countries like China, Japan, South Korea, Myanmar, the Philippines, Thailand and Singapore.

Nannucci joins Shangri-La’s Mactan Resort & Spa, Cebu as GM

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Christian Nannucci has been named the new general manager of Shangri-La’s Mactan Resort & Spa, Cebu.

The Italian native has 25 years of hospitality experience, with an extensive background in hotel operations and sales. Nannucci’s career has taken him to some of the world’s top cities, including London, Paris, Abu Dhabi, and most recently, Kuala Lumpur.

Breaking with tradition

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Hot idea
Unique venues can create greater excitement around an otherwise solemn business event objective



Event brief
Penang Convention & Exhibition Bureau (PCEB) launched its global business events campaign, Penang 2020: BE Unfiltered, on July 12, 2019, in conjunction with Experience Penang Year 2020 and Visit Malaysia 2020. It aims to grow business events visitorship to the Malaysian state and showcase four new products including a mobile app containing information on Penang for delegates.

Penang-based Dreamz Productions Events Management was roped in by PCEB to co-organise the event as well as select an appropriate setting.

Event highlights
Hin Bus Depot, a former bus depot that is now a unique venue, was selected for the launch. Its large and flexible grounds were the winning factors, recalled Dreamz’s managing director Cheah Weiyeong.

Cheah explained that the venue could be divided into several sections that would support the main launch event, the press conference, and dinner party for attendees. The sprawling land onsite also provided the perfect spot to feature a collection of Penang’s famous hawker stalls in an open air setting.

A memorable entry and registration area was created – arriving guests were greeted by an art gallery that exhibited works of local artistes which they could pose with for photos going onto their social media platform. This ensured expanded visibility for the launch event.

Challenges
As this was PCEB’s first time using Hin Bus Depot for its event, Cheah said his team had to work very closely with the bureau to determine the right setup for the event.

Cheah said: “The challenge was to find the best layout for Hin Bus Depot as there were no designated stage area and seating area. There were also limited facilities and amenities available at the venue compared to the usual hotels or ballrooms, such as dining tables, chairs and equipment like large LED screens and lighting effects for the main event.”
Another challenge was the weather, as parts of Hin Bus Depot were outdoors and not sheltered.

Solutions
Meticulous planning and PCEB’s unwavering support were keys to getting around the challenges.

PCEB gave Dreamz approval for all required equipment to be rented, thus solving the problem of the lack of standard event facilities and amenities.

A wet weather contingency plan was drawn up. “(Our solution) was to move the hawker stalls to the covered patio so guests could continue to enjoy their food (even if it rained),” Cheah said.

Event Launch of Penang 2020: BE Unfiltered
Venue Hin Bus Depot
Date July 12, 2019
Attendance: Approximately 100 people

The pleasure of bleisure

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It is not uncommon to hear about business travellers taking a couple of days after a working stint to rest and relax – where time and schedule permits – before flying back to reality.

The lines between business and leisure have been blurred years ago, with corporate travel managers and event planners believing that bleisure – a word the industry has coined for the act of turning a business trip into a pleasurable vacation – will continue to gain traction. This upward trajectory is buoyed by factors such as supportive superiors and companies, and the rise in experiential travel.

Buyers at IT&CM Asia 2019 believe that the bleisure trend is driven by the younger workforce, who take work-life balance seriously and are encouraged by the minimal extra expenditure needed for a pleasure extension since the airfare has already been paid for by the employer.

Seneshash Yitbarek, general manager, Ethiopia-based Business Plus Vacation, does it herself.

“When I travel for exhibitions and tradeshows, I take a few days off to explore the destination,” she said.

Doing so allows her to “connect with the locals”, who are a “good source of information” on what to do in the destination – all of which is knowledge she takes back to her clients.
“Compared to the past, business trips now must have (an element) of leisure, whether it is part of the event programme or a personal extension,” observed Cindy Lie, executive director of Indonesia-based Infinity Holiday.

While the thirst for bleisure is strongest among the younger generation of business event attendees, Lie noted that the trend is also catching on among the older business travellers.
Faten Elbeaini, owner of Lebanon-based Daily Tours, said the desire to combine business and pleasure was natural among her clients, as they had to “travel all this way from one country to another”. Her clients would often carve some time out to explore the event destination.

According to a report released in October 2019 by CWT, companies were mostly supportive of bleisure travel if employees paid for their personal expenses (76 per cent), especially in Asia-Pacific (79 per cent).

The study, created by CWT and conducted by Artemis Strategy Group between January 29 and February 9, 2019, found that respondents regarded the possibility of extending a business trip for pleasure as a job perk. The average number of times in the past 12 months that the respondents had extended their trip was 2.4. Travellers from the Americas took the lead with 2.7 times, followed by 2.4 in Europe, and 2.3 in Asia-Pacific. The average number of extended days – globally – was 4.3 days.

Punhan Gajarov, administrative services unit senior specialist (corporate travel manager), from Azercell Telecom in Azerbaijian, said: “For us, it’s a long way from anywhere, and we (the company) are happy for our staff to rest for a couple of days.”

Gajarov sees greater demand for leisure extensions when work assignments take his staff to South-east Asia, as air tickets cost more and it is a nine-hour flight to the region.
Peter Lombard, founder of US-based Globe Guides, finds higher bleisure occurrence among companies that are willing to “give their staff some fun time” and are “not particular about them coming back to work immediately”.

He often sees half the group staying on for a few days before or after the business event to experience the host destination.

When asked what do people favour doing during their leisure extensions, Lombard said: “It’s the new norm to do something that your peers have not done, whether it’s a cooking class, or trekking. Also, (bleisure travellers) don’t want to go to a popular temple and follow a flag; they want small group tours to a temple that’s one hour away and is peaceful and quiet, and be able to interact with the locals.”

The blurring of lines between business and pleasure is also impacting the way business events are conducted, with more planners looking at ways to inject fun into a solemn programme.

Lie noticed that her clients were increasingly requesting for fresh ideas to experience a destination. She recently organised a meeting and incentive programme in Bangkok for an Indonesian insurance company, which included a teambuilding activity with a local theme. Delegates got to visit a local market to buy ingredients to make som tam (green papaya salad); travelled by public transport such as the BTS; and learnt muay thai from a professional.

Similarly, Gajarov is seeing a greater push for business events with a local flavour, where the fun part of the event may be held in a different destination in the same country.
For instance, a C-suite meeting may take place in Bangkok while the teambuilding activity and recreation are conducted in Phuket.

“We try to ensure our teambuilding programmes are done outside of an enclosed venue. If we find ourselves in a wine-making country like Italy, Moldova or Spain, we let our staff visit a vineyard, pick grapes, and learn how to make and bottle wine,” he elaborated.

Going from strength to strength

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Event brief
Launched in 2001, the biennial International Conference on Materials for Advanced Technologies (ICMAT) is an iconic series in Singapore’s events calendar. The event is organised by the Materials Research Society of Singapore (MRS Singapore), a not-for-profit organisation founded in 1999.

ICMAT’s objectives are multifold, but its primary purpose is rallying materials science research and expert members from Singapore and overseas to network, learn from each other and, explore potential collaborations.

ICMAT 2019 was expecting more than 3,000 delegates, including four Nobel laureates, from more than 50 countries.

Conference highlights included 45 technical symposia in over 50 parallel sessions, nine plenary lectures including four by Nobel laureates, two Nobel Laureate Public Lectures, an Editor’s Forum, a Young Researcher Forum, and a Forum titled ‘Why So Few Women in Science Engineering and Technology?’.

This year’s ICMAT was opened by Singapore deputy prime minister Heng Swee Keat, displaying the government’s continued support of the event – previous editions were opened by senior ministers of Singapore too.

According to B V R Chowdari, MRS Singapore president and conference chair, organisers utilised as many as 52 meeting rooms for parallel sessions, a single large room to accommodate over 3,000 delegates for the Nobel laureate lectures, as well as a conference banquet and spaces for networking, coffee breaks and mealtimes.

Challenges
ICMAT is a six-day event and its success hinges on the quality of its programming and quantity of attendees. Chowdari said: “With 45 technical symposia, the total number of both national and international symposia chairs was as large as 225 members.”

Managing that sizeable crowd both in real time and e-space was not easy, he admitted.

Other challenges were having to attract the same crowd of similar research interests to the recurring event, as well as keeping the conference truly international, Chowdari said.

He added: “We also had to compete with a large number of conferences being organised by other professional societies and private organisations, and plan how to make the event financially viable in light of rising costs of organising a conference.” Rising hotel rates aside, an upfront financial commitment of S$1 million was also required for this year’s event.

Solutions
The doubling in size of ICMAT over the last decade, alongside an improvement in the quality of speakers, helped in easing the challenge of attracting the same delegates to Singapore again, according to Chowdari.

To keep the conference truly international, each symposia featured Singapore scientists from various local universities and institutes, co-chairing with their overseas counterparts.

Several technical symposia were co-organised with members of other materials research organisations from around the world, thereby increasing international participation.

With conference participants seeking authenticity and quality, as well as the opportunity to network with high-profile researchers, the presence of Nobel laureates at every ICMAT event has become a real drawcard.

Apart from governmental endorsement, the backing of similar professional societies played a key role in participants picking ICMAT over events run by private organisations.

Chowdari shared: “We managed to attract a large crowd by keeping the registration fee relatively low and providing significant financial assistance to needy participants through sponsorships from various universities and institutes, where the conference fit into their research interests and there was significant interest among its students and faculty.

“We also kept in mind the need to minimise organisational costs without comprising on our hospitality.”

Key takeaways
According to Chowdari, ensuring a high-quality programme, a sizeable attendance, and the financial sustainability of ICMAT were critical factors in organising a successful event.

He said: “Our continued success in motivating the reputed scientists to be part of the organisation, and attracting the best speakers, encouraged higher participation rates. It was also important to join hands with similar organisations without losing one’s own identity.”

Event 10th International Conference on Materials for Advanced Technologies
Organiser Materials Research Society of Singapore
VenueMarina Bay Sands, Singapore
Date June 23-28, 2019
Number of participants 3,092 from 56 countries

China reaches out

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Just as China’s open Belt and Road Initiative (BRI) has spurred Chinese cities to aggressively court international association meetings, the Middle Kingdom’s own industry associations are making firm moves to build business exchange and knowledge-sharing platforms with their country partners and international peers.

To prepare Chinese associations going international, the China Association For NGO Cooperation (CANGO) – under the Ministry of Civil Affairs – and the China Council for the Promotion of International Trade (CCPIT) Commercial Sub-council launched the China Congress of Associations and Chambers of Commerce in 2018.

Held on October 17 to 18, 2019, the congress welcomed associations, investment promotion and commercial bureaus and meetings management suppliers from China and beyond, national and city-level convention and exhibition bureaus, as well as CCPIT chapters.

Alicia Yao, the event’s organising committee chairman, said the event aimed to “guide associations’ management of research institutions, conference development and investment promotion, help trade associations to carry out brand building, establish a cooperation mechanism between the Belt and Road trade associations, and provide a platform for international and domestic cross-border exchanges”.

Emphasising the Chinese government’s full support of the local associations’ move to go beyond their borders, Yao pointed to the issuance of the Notice on Fully Hearing the Opinions of Chambers of Commerce and Industry Associations in the Process of Formulating Administrative Regulations and Regulations Administrative Standardization Documents by The General Office of the State Council in March 2019.

Vivian Zhang, director of event specialist MCI China, observed many Chinese domestic associations had begun to market themselves as international entities that were committed to being academically authoritative, raising the influence of the industry and having a strong voice.

Zhang said: “Chinese industry associations have resources and academic status. The challenge is how to make use of these resources to develop healthily.”
She observed that Chinese association heads were now younger and more exposed internationally, adding that association communication had also changed from one-way – external to internal – to two-way.

Citing an example, she said the China Infection Control Annual Conference of the China Association for Infectious and Preventive Medicine had Chinese experts and scholars deeply involved in the planning stage of the International Academic Annual Conference.
For long-established associations to grow, Zhang said new strategies and professional support were needed.

Faced with limited staff headcount, Chinese associations must re-examine their core focus, advised Zhang. Her suggestion is to outsource operations to a professional management team and for the association to concentrate on building its core content.

Mike Williams, senior partner and consultant at GainingEdge, an agency that advises the convention and meetings industry, also suggested that Chinese association executives attend training by Union of International Associations (UIA) and International Convention and Convention Association (ICCA) held in China on governance, financial management, membership growth, and case studies of association best practices.

While Chinese associations are eager to do more, the ongoing US-China trade war could impact their efforts, opined Kitty Wong, president, K&A International and past-president, World DMC Alliance.

She explained that associations needed “approval” from the central government to organise any event. With China tightening up surveillance, Wong opined the national associations cannot do much without approval and may not even consider bidding for international conferences to be held in China.

She added: “Without a local organising committee to back them up to obtain approval and/or sponsorship, there is no reason for international NGOs to bring a conference to China.”

Still, she encourages Chinese associations leaders to attend international congresses, conventions and seminars outside China “to make friends and exchange ideas with colleagues in their own fields globally”.

“Don’t be shy in connecting with the world,” she advised.

This article was first published in TTGassociations January 2020, a sister publication of TTGmice

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