Asia/Singapore Thursday, 1st January 2026
Page 728

Japan ranks highly on incentive destinations for Malaysian companies

0
An incentive group from Malaysia at Mount Fuji. Photo credit: Feel Japan with K's Facebook page

Outbound Malaysian agents big on incentives to Japan have seen a year-on-year increase in incentive groups, citing support from Japan National Tourism Organization (JNTO) and the overall attractiveness of the destination as key draws.

Rosli Seth, managing director of Malaysia-based Feel Japan With K, said his company has seen a 20 per cent increase year-on-year in incentive business, and average group sizes numbered between 70 to 100 delegates. These bookings mainly came from banking, insurance and direct selling companies.

An incentive group from Malaysia in Japan. Photo credit: Feel Japan with K’s Facebook page

He shared: “Support from JNTO at the bidding stage, which includes sourcing for unique venues and connecting with local CVBs, makes it easy for event planning. In turn, subvention (financial and non-financial) support from local CVBs help to bring the costs down and make the destination more attractive.”

Rosli was among the 45 Malaysian agents and 16 Japanese exhibitors at JNTO’s Japan incentive travel seminar in Kuala Lumpur on July 17. The annual roadshow is part of JNTO’s in-market activities in South-east Asia. It will head to Bangkok on July 18, and Singapore and Indonesia in October.

Meanwhile, first-time Japanese exhibitor, Junichi Kawase, CEO of Thanyaporn Japan Tours, pointed out that Central Japan was largely unexplored by Malaysian incentive travellers as there are no direct flights, ever since AirAsia X suspended services to Nagoya in mid-February 2015.

Kawase pointed out that the area should not be missed, and activities in the region included walking on the giant Snow Wall at the Norikura Skyline road and hiking at Mt Norikura.

According to JNTO statistics, Malaysia is the second largest inbound market from South-east Asia after Thailand. Last year, arrivals from Malaysia totalled 439,500, an 11.5 per cent increase over 2016. For incentive travel, JNTO recorded 65,000 visitors from Malaysia last year. Popular incentive destinations for Malaysians were Kanto (28 per cent), Hokkaido (25 per cent), Kansai (23 per cent), Chubu (11 per cent), Okinawa (seven per cent), Kyushu (five per cent) and Shikoku (one per cent). Average group sizes were between 10 to 50 people.

VDEs to better connect event suppliers and planners in Vietnam

0

An innovative online platform that aims to elevate Vietnam’s event planning has been crowned a finalist in a regional tourism start-up competition.

The brainchild of Ann Naomi Nguyen – who spent eight years working in the industry – VDEs strives to eliminate the time-consuming process of booking meetings, events and weddings by providing a one-stop-shop for spaces in Vietnam.

Ann: saw a gap in the market to better connect professional event suppliers with event planners

Ann, VDEs’ founder and managing director, said: “Following a survey with our clients, it can take up to 14 days to find venues and book them. Imagine if you waste all your time and resources here.”

As competition in Vietnam’s business events market grows, with an increasing number of event spaces and suppliers emerging, standing out from the crowd is becoming more difficult.

Added Ann: “There are almost 2,500 spaces but they don’t have access to an efficient marketplace, especially new venues which spend a lot of money to be at the top of a Google search and on social media channels, while having many sales staff to call clients. We saw the need of supply and demand and came up with VDEs, a platform to connect professional event suppliers with event planners.”

Created by a small team of hospitality and technology experts, VDEs uses artificial intelligence and 360-degree virtual reality to enable clients to explore spaces from their laptop. To date, partners have seen the use of event space increase by five to 10 per cent.

Since launching in February 2017, more than 150 events have been booked through VDEs, with 920 events planners signed up. It has also secured a string of large partners, with major corporate planners from organisations such as booking.com and Ho Chi Minh City’s Department of Tourism on board.

A screenshot from the VDE website

VDEs’ future plans include developing the technology side of the business. A virtual assistant – similar to Amazon’s Alexa but for events – will enable users to control every step of the process, alongside more products being added to the platform. These include event suppliers for photography, decorations, lighting and catering, travel suppliers for transport and accommodation, and other service suppliers, such as Mypop for collecting and exchanging reward points and Grab.

It is this innovation that secured VDEs a place as a finalist in this year’s Mekong Innovative Startups in Tourism (MIST) Startup Accelerator, alongside four other companies. They will come together in October to compete in the final stage for grants of up to US$10,000.

“What we are trying to build is an eco-system for the whole events industry, where the most advanced technology is applied to simplify and automate the pre-event searching, booking, planning process and post event evaluation process,” said Ann.

A Hilton will rise in Hiroshima come 2022

0
Hiroshima city (pictured) will soon have a Hilton

Hilton Worldwide Holdings is in discussion with the government of Hiroshima Prefecture to build the city’s first international brand-name hotel, complete with extensive meeting facilities, in an effort to encourage more business events to convene in the region.

Emiko Ogami, a spokeswoman for Hilton Worldwide, told TTGmice that the prefecture requested a full-service hotel that is able to meet the needs of major, international conferences of at least 1,000 people.

Hiroshima city (pictured) will soon have a Hilton

Local authorities have provided a 6,400m2 site that is 1.7 km south-west of Hiroshima’s shinkansen station for the planned new hotel. The cost of the project has been estimated at between 20 billion yen (US$177.2 million) and 30 billion yen.

The prefecture anticipates that the completed hotel will create 450 new jobs and add 5.3 billion yen to the broader local economy annually. The new hotel is scheduled to open in 2022.

“Hiroshima has very few hotels with the capacity to host large-scale meetings, but this is one of the largest and most important cities in western Japan. We believe that if we have the facilities, then more conventions and events will choose to come here,” said Yukiko Yoshimoto, manager of Setouchi, a DMO that is working with Hiroshima Prefecture on the project.

Well-known as the target of the first atomic bomb, Hiroshima is high on the list of many foreign visitors to Japan, and is similarly in demand among business events planners. Universities and research facilities in the city are world-leaders in the study on the impact of radiation, for example, and the local government believes there are opportunities to attract more international conventions and meetings.

Moreover, local authorities believe that a major international brand hotel with state-of-the-art meeting facilities will further boost the city’s profile for events, in line with the growing appeal of Japan for business events.

Hiroshima hosted 37 international conferences in 2012, a figure that climbed to 76 in 2016, placing Hiroshima 12th of all Japanese cities for business events.

IBTM World 2018 names Duncan Wardle first of three keynote speakers

0
IBTM World

Duncan Wardle, one of the primary creative forces behind The Walt Disney Company, will feature as a keynote speaker at IBTM World 2018, taking place in Barcelona from November 27 to 29.

He is the first of three keynote speakers lined up for the event.

IBTM World 2018 will take place at Barcelona’s Fira Gran Via Barcelona (pictured)

Wardle’s session leads the ‘innovation, technology and creativity stream’ of the Knowledge Programme and will kick-off the schedule on Day 2. Titled ‘Think Different the Disney Way’, Duncan will draw on his 25-year career with The Walt Disney Company, and his experience leading a team of creative ideation consultants, to show how leveraging creative thinking can generate far reaching and unexpected business results.

He was part of the team that led the delivery of EuroDisney and Disney cruises and held several roles in the company before being appointed vice president of innovation and creativity. He is now an independent innovation consultant, working with companies such as Coca Cola, Ford and Johnson & Johnson.

Shane Hannam, portfolio director, IBTM, said in a statement: “We look to inspire people with fresh-thinking from outside of the industry, and Duncan really epitomises this. He will give real life examples from his time at Disney, including sharing a toolkit to inspire and different way of thinking to drive change in the culture of a business – something that will be of direct benefit to our customers.”

The full programme of 63 sessions that form this year’s Knowledge Programme covers seven topical content themes: innovation, technology and creativity; industry trends; engagement and experiences; safety and security; sustainability and CSR; professional development, recruitment and wellbeing; and business development and strategy.

Beyond Asia: The Coralarium, Hilton Apodaca, and European Cities Marketing Spring Meeting 2019

0
The Coralarium

Fairmont Maldives Sirru Fen Fushi unveils The Coralarium
The 120-key Fairmont Maldives Sirru Fen Fushi has unveiled the world’s first semi-submerged art gallery, created by renowned underwater naturalist and artist Jason deCaires Taylor.

The Coralarium is a semi-submerged tidal gallery space that exhibits a series of sculptural artworks on the skyline. It pays homage to the abundant sea life and pristine coral house reef surrounding this resort, in which Taylor aims to showcase the fragile beauty of the Maldives and the world’s oceans.

The Coralarium holds three dimensions of artwork: rooftop sculptures placed at the top of the cube structure; the underwater art pieces and sculptures placed on plinths at various heights to highlight tidal movements; and the semi-submerged architectural cube element, which creates a bridge and fusion between both terrestrial and sub-oceanic worlds. The installation focuses on a stainless steel cube structure at a depth of three meters in the lagoon, raising up six meters from the seafloor.

Guided tours in small groups led by the resort’s resident marine biologists are available several times a day.

Hilton expands Mexico presence with second dual-brand property
Hilton has opened the Hampton by Hilton Monterrey Apodaca and Homewood Suites by Hilton Monterrey Apodaca, the brand’s second dual-brand property in Mexico.

The 96-room Hampton by Hilton offers guests the brand’s signature free, hot breakfast, or On the Run Breakfast Bags. Guests also have access to complimentary Wi-Fi and a 24-hour business centre.

Meanwhile, Homewood Suites by Hilton offers 69 studio and one-bedroom apartments, featuring fully-equipped kitchens, and separate living and sleeping areas. Guests are provided with essentials such as a complimentary daily hot breakfast, evening social event from Mondays to Thursdays, Wi-Fi, 24-hour business center, and an on-site convenience store.

While each hotel has its own lobby and dining area, there will be shared communal areas such as the 24-hour fitness centre, outdoor pool, basketball court, and a meeting space for up to 100 guests.

Edinburgh to welcome influential tourism leaders
Edinburg has won the right to host the European Cities Marketing (ECM) Spring Meeting from February 13-15, 2019.

Taking place at The Sheraton Grand Hotel & Spa Edinburgh, the event will see around 175 senior destination leaders from across the continent gather in the capital to foster critical thinking and debate on topical tourism issues relevant to Edinburgh, such as destination management and future travel trends.

The over-arching theme will be Eventful Cities, which will explore the relationship between city development and events.

The Sebel expands in Perth

0

Following the signing of an agreement with Singapore-based ZACD Group, another hotel has joined AccorHotels’ Sebel network in Australia.

The Sebel West Perth Aire Apartments adds 64 new studio apartment style rooms to Perth’s accommodation market.

The apartment-style room

Amenities include a 22m-long heated swimming pool, pool deck, 24-hour fitness centre, sauna, and outdoor dining area complete with barbecue. There is also a conference room on the fourth floor.

The new hotel commands a prime position in West Perth, on the CBD fringe and is close to key tourist attractions including Perth Arena, Kings Park & Botanical Garden, and is accessible within 15 minutes by road from Perth International Airport. The Sebel occupies the first four levels of the 22-level Aire West Perth apartment tower.

The Sebel West Perth Aire Apartments joins a network of over 27 hotels across Australia and New Zealand.

Libre Resorts opens in Lijiang

0

The second upscale hotel in Libre Resorts’ portfolio, Libre Resorts Lijiang, has opened in China’s Yunnan province.

The resort features 455 premium deluxe rooms and 86 luxurious villas. Amenities include an all-day dining restaurant, a tea house and lounge, family club, spa, fitness centre, and a Japanese hot spring.

A room in Libre Resorts Lijiang

For corporate travellers, the Lijiang International Convention Center features a 2,500m2 Snow Mountain Grand Ballroom, 1,000m2 Carnival Exhibition Center, a 1,500m2 outdoor lawn, and 10 multipurpose rooms.

The resort is located within Lijiang Forise International Holiday World. The development comprises a hotel, convention centre with meetings, exhibitions and events spaces for 3,000 people, F&B, leisure and entertainment outlets.

It is also near cultural attractions such as the UNESCO Heritage Site encompassing Shuhe Ancient Town and Dayan Ancient Town, while the Jade Dragon Snow Mountain is a 25-minute drive away.

Scot Toon takes up Asia MD role at Pavilions

0

The Pavilions Hotels & Resorts has appointed Scot Toon as managing director Asia.

The New Zealander first joined The Pavilions in January 2018 under a project capacity as director operations, where he was responsible for a new PMS, finance and POS system roll out across the entire group (Asia and Europe), prior to his promotion.

Toon first entered the hotel industry in 2000 when he joined Hayman Island resort in Queensland. From there, he went on to work with other hospitality brands including Stamford Hotels & Resorts and Per Aquum, where he managed luxury resorts in Sri Lanka, the Maldives and Malaysia.

In 2009, Toon moved to Thailand to become general manager of Paresa Resort in Phuket, before he moving to Kata Rocks Resort in 2014, where he served as general manager of the resort and operations director for its management company, Infinite Luxury.

Hilton Phuket Arcadia Resort & Spa welcomes new GM

0

Hilton Worldwide has appointed Markus Kosch as general manager of the Hilton Phuket Arcadia Resort & Spa.

Kosch was most recently general manager of Conrad Guangzhou.

A 22-year veteran in the hospitality industry, Kosch began his career with Hilton Worldwide at Hilton Shanghai. In 2012, he served as cluster general manager of several Hilton properties in Sanya-Haitang Bay and Dalian.

HATA’s annual meeting to head to Dubai, gets AI focus

0

Members of the Hong Kong Association of Travel Agents (HATA) have unanimously voted for Dubai as the destination for the 45th HATA Annual Overseas Convention, scheduled for October 12-14 this year.

The last time HATA members convened in a longhaul destination was in 1997, when the Annual Overseas Convention was held in Johannesburg.

Dubai is the location for this year’s HATA meeting; Dubai skyline pictured

Convention chairman, Edmund Tsang, told TTGmice that prior to the vote, some members had asked why wasn’t a longhaul destination featured for the Annual Overseas Convention for such a long time. In response, HATA engaged its members through questionnaires to seek their comments and recommendation on a suitable longhaul destination.

The other destination in consideration was Malacca, Malaysia.

Tsang also revealed that the event’s theme will be, How Artificial Intelligence (AI) impacts on the future of travel.

He believes the topic will “draw much interest” and expects to see 110 delegates plus accompanying persons in attendance this year.

Tsang said: “AI is new to many businesses as a possible tool which could be widely used to overcome the shortage of skilled staff and manpower. It is a good chance to educate travel agents on how to address challenges of the future, especially our SME travel agents who have shown a fear of AI. They can learn to apply AI to the task of tracking clients and discovering new ones.”

He added that AI could be applied to credit and cash flow and be used to support other aspects of the business process, such as fidelity monitoring, cheaper payment gateways, sign-off motivation and customer loyalty programmes.

AI has applications in the business events space too, he opined.

“Time is of the essence for (business event) customers who are more savvy, more demanding and more sophisticated in identifying partners for the best results. They expect their business partners (event agents) to be skilled and able to utilise technology too.”

Reviews

Hyatt Regency Kuala Lumpur at KL Midtown

A polished urban retreat designed for business travellers, Hyatt Regency Kuala Lumpur at KL Midtown combines thoughtful design, seamless service, and exceptional facilities.

A versatile powerhouse

Arena @ Expo, a multipurpose concert hall at the Singapore Expo is a flexible space for high octane concerts and lifestyle events.

Amari Bangkok

The five-star property excels in backing its expansive facilities with seamless service and personalised attention, setting the benchmark for luxury in Bangkok.