Asia/Singapore Monday, 4th May 2026
Page 852

New looks on the way for Venetian Macao, Four Seasons Hotel Macao

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Four Seasons Hotel Macao

Renovation works that had begun last year on both Four Seasons Hotel Macao and Venetian Macao – both on the Cotai Strip – will be completed by this September and early next year, respectively.

As the first integrated resort to debut on Macau’s Cotai Strip, the Venetian Macao will celebrate its 10th anniversary on August 28 and show off 3,000 refreshed guestrooms in time for Chinese New Year 2018.

Four Seasons Hotel Macao

A spokesperson told TTGmice that besides applying a new colour palette, the rejuvenated rooms will feature greater ease of connectivity for guests, such as easier ways to charge their mobile devices and stream content from personal devices to TV sets.

Public corridors and elevator lobbies will also be refreshed.

Over at sister property Four Seasons Hotel Macao, which will celebrate its ninth anniversary this August, renovation works will give guestrooms “a new aesthetic approach fusing classic and contemporary elements”, according to general manager Kris Kaminsky.

Kaminsky revealed that guests can look forward to new interior elements and amenities, from new wallpaper and furniture to enhanced high-speed Internet access.

Guests checking in at Four Seasons Hotel Macao can get a taste of the new guestroom experience from July 1.

Club Med rewards MICE event referees

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Club Med Finolhu on the island of Gasfinolhu, Maldives

Club Méditerranée (Club Med) Hong Kong has started a group referral programme for the Hong Kong market on July 5, aimed at rewarding those who recommend group bookings at Club Med properties that are eventually materialised.

The larger the materialised group, the better the referee reward.

Club Med Finolhu on the island of Gasfinolhu, Maldives

For instance, a recommendation that leads to a group of 50 to 99 delegates staying at a Club Med property will earn the referee two free nights for two guests in a Club Med resort in China. A group of more than 500 delegates will earn the referee a five-night stay in any Club Med property in China, Thailand, Indonesia, Malaysia, Japan, the Maldives and the French Alps.

Business development manager – MICE, Julien Hauss, told TTGmice that the programme has generated “a lot of interest” in the form of leads.

“The reward is very attractive. It’s not every day that you can earn a free all-inclusive stay for two in the Maldives, for just referring someone you know.”

The programme is expected to run until end-2017, but Hauss said it could be extended into 2018 should market feedback be good.

Hauss emphasised that Club Med is committed to serving business event groups.

He said: “We are opening new resorts in the region every year, all equipped with meeting facilities, as well as adapting existing resorts with new meeting facilities. Yet, the market is not yet fully aware that Club Med offers packages for corporate groups.

“Up to half of our MICE leads come from people who had enjoyed our resorts as FITs and then spreading the word within their (social and corporate network). Therefore, we have created this incentive to reward Club Med ambassadors.”

He added that the programme will help drive traffic to the Club Med MICE website which will be available in traditional Chinese in the coming weeks.

Perth domestic airfares, hotel occupancy on the rise: CWT/CAPA Report

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CWT Solutions Group and CAPA – Centre for Aviation have identified a rise of up to five per cent year-on-year in Average Ticket Price (ATP) to Perth from almost all major Australian cities while passenger numbers and available seats for the Western Australian city have decreased year-on-year.

CAPA and CWT Solutions Group’s newest Business Travel Pulse report, which for this edition focuses on Perth, also noted that passenger numbers are slightly decreasing year-on-year (-0.9 per cent 2016 versus 2015), while available seats have fallen at a faster rate (2.8 per cent on the same period). As a result, there is future potential for constrained capacity if available seats continue to decrease at a greater pace than passenger numbers.

“Perth is at a very interesting and probably pivotal stage in its aviation and tourism development,” said CAPA executive chairman, Peter Harbison.

“Internationally it is proportionately the best connected city in Australia. As the shape of mining-related travel changes and stabilises, the need to generate a renewed impetus for leisure and corporate travel becomes essential. With a whole new halo around the forthcoming Qantas non-stop service and the redevelopment of Perth Airport, there is tremendous scope for promoting new opportunities.”

The report also reveals that hotel occupancy rates in Perth for the year ending May 2017 have increased by two per cent, reaching 80.6 per cent, despite a last-room available rate decrease of five per cent.

Richard Johnson, director, Asia Pacific, CWT Solutions Group, said: “Perth has a strong pipeline of new properties opening over the next year and a half, despite the market looking relatively unstable and delicate with softening demand.

“Given the abundant room inventory available, companies should consider adding more hotels to the RFP process for their corporate hotel programmes and lock in the most competitive rates.”

The industry remains optimistic that Perth will improve into 2018. The introduction of new services, in particular Qantas Airways’ launch of the direct Perth-London (Heathrow) route in Mar-2018, will be the catalyst for this improvement.

“Qantas’ direct Perth-London flight has the potential to be a game-changer,” opined Johnson. “It wouldn’t be surprising to see a good number of passengers currently transiting through Asia or the Middle East switching over to this route. Being able to make a domestic stopover could see layover times in Perth for both inbound and outbound travellers increase.”

Recently, Tigerair Australia commenced four-times-weekly Perth-Brisbane services, Batik Air commenced twice-daily Perth-Denpasar services, while China Eastern is reviewing the possibility of launching daily Perth-Shanghai services. With the added potential for direct services from Japan to link the many Japanese company interests in Perth, the outlook is generally bright.

To download a copy of the report, please visit http://transform.carlsonwagonlit.com/btpper-download.

Companies overspend on last room availability rates: CWT Solution

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There’s an approximate five per cent gap between perceived and actual value of last room availability (LRA) rates, according to an analysis of over 7.3 million bookings across 97 countries by CWT Solutions Group, the consulting division of Carlson Wagonlit Travel.

When companies have negotiated LRA rates, they have the right to buy a room at their contracted terms and prices even if the hotel only has one room left in that category. Without a negotiated LRA clause, it’s at the discretion of the hotel as to what price they sell the last rooms.

“LRA rates have been the gold standard for hotel agreements since the 1980s, and no one has ever really questioned that. But we have now looked into this in great detail and it seems like the gold has lost some of its shine,” said Eric Jongeling, director, hotel solutions.

“Our research shows between five and 11 per cent differences in some markets so travel managers should bear this in mind when negotiating global rates.”

Some 44 per cent of hotels charge a premium for including an LRA clause, although there’s a 12 per cent chance the traveller will not be able to stay at the contracted rate even with an LRA agreement in place, the study further revealed.

CWT Solutions Group opined that the availability of multiple hotels in a target market negates the need for an LRA clause. Furthermore, the perceived value differs considerably between premium and economy hotels and between cities.

AirAsia targets business travellers with MyCorporate

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AirAsia has launched MyCorporate, a suite of products for business travellers.

MyCorporate consists of three bundle options – Fare Only, Corporate Lite and Corporate Full Flex.

The Fare Only product is just the airfare, with all add-ons available for a fee. The Corporate Lite bundle includes airfare, a complimentary meal, standard seat assignment, and a dedicated check-in counter. Travellers can also change their flight once up to 24 hours before departure with no flight change fee (fare difference will still be payable).

Lastly, the Corporate Full Flex bundle includes airfare, a complimentary meal, Hot Seat assignment, 20kg baggage allowance, dedicated check-in counter, Xpress Baggage, Premium Red Lounge access (only applicable to flights departing from KLIA2 in Kuala Lumpur), priority boarding, travel insurance (only applicable to flights departing from Malaysia and Thailand) and full flexibility with unlimited flight changes up to two hours before departure with no flight change fee (fare difference will still be payable).

Travellers using Corporate Full Flex will also be able to enjoy GoShow, an exclusive product allowing them to standby on an earlier flight on the same day, to the same destination, with no additional charges, subject to space availability at flight closure.

All companies signed up to MyCorporate will have access to a online booking system and comprehensive reporting to keep track of corporate travelling expenses.

Anantara Kalutara Resort launches new ballroom

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Anantara Kalutara Resort Ballroom

Anantara Kalutara Resort in Sri Lanka’s south-west coast will be opening its 680m2 ballroom later this month.

The pillarless ballroom can be divided into two for smaller gatherings and meetings, and is equipped with an advanced lighting system, as well as audiovisual and entertainment infrastructure. The ballroom can take up to 350 guests banquet-style and theatre-style.

Anantara Kalutara Resort Ballroom

The purpose-built two storey building offers views over the Indian Ocean, as well as an indoor, and outdoor pre-function space overlooking the Kalu River.

As well, there are four meeting rooms for breakouts and a dedicated meeting and events team is available to assist clients.

Opened late in 2016, the 141-room Anantara Kalutara Resort is the brand’s second property in Sri Lanka. Facilities on the property include two outdoor swimming pools, a yoga and meditation pavilion, gym, library, water sports centre and four F&B venues.

Singapore hotels lose event bids to neighbours

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JW Marriott Hotel Singapore South Beach's Grand Ballroom

Hotels in Singapore are experiencing a decline in event bookings and room stays as companies are choosing to meet in more affordable locations.

This is a result of Singapore’s high price point compounded with competition from neighbouring cities, JW Marriott Singapore South Beach’s sales manager, Phyllis Pereira, told TTGmice, when interviewed at the Marriott Global Sales Mission in Singapore.

JW Marriott Hotel Singapore South Beach’s Grand Ballroom

A sales manager with a hotel on Orchard Road who has requested anonymity, concurred, adding that top rival cities are Bangkok and Kuala Lumpur, where the weaker currencies make these destinations more attractive and affordable for companies.

For instance, the manager revealed that flying over to Bangkok would save companies a value worth two nights in Singapore even with flights and hotel costs thrown in.

Hotels along the Orchard Road belt are also feeling the effects of being eclipsed by properties in the Marina Bay district.

The manager lamented: “It’s been a long time since (we’ve) seen any promotion for Orchard Road… The marketing is very strong for the Marina area, such that people don’t mind paying a higher rate to stay at Marina Bay even for one night, and then go to a lower-tier hotel for the rest of their stay. It’s very hard for us to beat.”

However, CWT Meetings & Events’ sourcing specialist Cyril Constantino told TTGmice that although exchange rates are boosting the popularity of other countries, Singapore remains a strong choice for its safety, clean environment and identity as a regional hub.

Regardless, hotels are looking for ways to forge ahead. JW Marriott Singapore South Beach, for example, is capitalising on its location within a conservation enclave.

Pereira said: “We have four heritage buildings on site, and the hotel occupies three. Our grand ballroom is in a heritage building… It has a huge dome and high ceiling (that creates) a church-like feeling… I’ve had a lot of clients who come to take a look at the venue.”

Element Foshan Nanhai opens its doors

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Element Foshan Nanhai

Element Hotels, part of Marriott International, has opened Element Foshan Nanhai, marking the debut of the brand in Guangdong, China.

The property offers 329 guestrooms that come complete with a Heavenly Bed, work space, complimentary high-speed Internet access, energy-efficient kitchenettes, as well as a spa-like bathroom featuring a rain shower.

Element Foshan Nanhai

Facilities on-site include a 56m2 meeting space, Salon restaurant, a 24/7 self-serve pantry stocked with fresh produce and ingredients (for meal prep in the kitchenette), gym, indoor heated swimming pool, and a bike borrowing programme.

Located in Shishan Town, Element Foshan Nanhai is situated across from the Shishan City Government office, 200 meters away from the Nanhai Central Park is 200 meters away, and a 40-minute drive from downtown Guangzhou.

Following Element Suzhou Science and Technology Town, Asia-Pacific’s first Element Hotel, Element Foshan Nanhai is the second Element-branded property to open in Greater China. The brand has more hotels in the pipeline, including Element Chongli in ski resort town Zhangjiakou, beachside Element Sanya Haitang Bay in Sanya, Element Tianjin Beicheng in Tianjin, and Element Yinchuan Binhe in Ningxia.

Events Travel Asia gets Vietnam specialisation with new partnership

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Bangkok-based business event specialist Events Travel Asia (ETA) and DMC Phu Bao Destinations & Events in Ho Chi Minh City have joined forces to sharpen their destination offerings for a wider range of clients.

ETA’s group managing director and CEO, Max Jantasuwan, told TTGmice in a phone interview that the partnership was years in the making, after both companies first worked together on a business event in Phuket for an American client in 2014. ETA and Phu Bao went on to co-manage the same client’s events in destinations such as Japan and South Korea.

Max Jantasuwan

Although an agreement on the partnership was made in February, the official announcement only came recently, after both companies completed internal preparations like “linking their work systems, staff training and internal communications”.

While ETA has experience in taking business events from both Thai and international companies to various destinations in Thailand and around the world, Phu Bao is an expert in Vietnamese destinations and has an extensive clientele of domestic companies.

“Coming together allows Phu Bao to take its domestic clients beyond Vietnam’s borders, and ETA to retain clients by offering Vietnamese cities and resort areas as fresh destination options. Furthermore, ETA can benefit from Phu Bao’s local expertise and get strong on-the-ground sales and operations support,” said Max.

He added: “Vietnam is a hot destination for many of my longhaul clients from Europe and Russia. For many of them, it is also a fresh option. Those who have not been to Vietnam in the past five years will be surprised to see how much it has changed, especially in the resort areas where infrastructure is a lot more modern and there are more five-star resorts.”

“ETA is wholly committed to this partnership, our sister brand. We have invested financially and time-wise to dedicate an ETA director, Lawan Malapet, to support Phu Bao’s office in Ho Chi Minh City. She has vast experience in event management and hospitality, and goes up every once or two months to train Phu Bao’s staff and meet with the management team. We are also actively promoting Phu Bao and Vietnam in our communications programmes,” shared Max, who is also personally involved in regular team training and education.

Comexposium partners with Amara Group

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GIIAS 2016

Comexposium Group, an event organiser, has signed an agreement with Jakarta-based PCO Amara Group, to organise and grow automobile shows in Indonesia.

The goal of the joint venture is to combine Amara’s know-how of the automotive industry and Comexposium’s global network to increase international participation and attendance to Gaikindo Indonesia International Auto Show (GIIAS), and accelerate the creation of new industry events – starting with the Gaikindo Bus & Truck Show that will be launched in 2018.

GIIAS 2016

GIIAS gathers more than 360 exhibitors including leading international car manufacturers, and welcomes more than 450,000 B2C and B2B visitors.

The market offers great potential for show expansion: Indonesia is currently the second largest manufacturer in Asia-Pacific with 34 per cent market share, and consumption will be driven by the addition of 21 million new consumers projected in 2020.

The partnership will be finalised in August.

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