Asia/Singapore Tuesday, 5th May 2026
Page 867

KLCC’s van den Broecke appointed to PCMA board

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The Kuala Lumpur Convention Centre’s (the Centre) director of sales & marketing, Angeline van den Broecke, has been appointed to the Professional Convention Management Association’s (PCMA) Asia-Pacific Advisory Board.

Van den Broecke commented: “The formation of the regional board provides the perfect platform for us to generate greater exposure and awareness of Asia-Pacific’s advancement as an important player in the global meetings industry and with this growth comes the need for access to education and professional development programmes that can strengthen the capacity of associations, bureaux, venues and more broadly, the business events industry supply chain. We see this advancement as an important part of conveying the value of the business events and this will in turn also benefit Malaysia and the Centre.”


Angeline van den Broecke

According to PCMA’s chief operating officer, Sherrif Karamat: “The establishment of our new European, Middle East and Africa (EMEA) and the Asia-Pacific, Regional Advisory Boards is a signal of our intent to become the predominant global association for the business events industry.”

He added: “We believe our advisory boards will help us refine our regional strategies and are very confident that the chosen members will guide us in our rollout of educational products and services that will benefit the business events industry.”

AccorHotels, ICESAP launch new agency accreditation scheme

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The Incentive, Conference & Event Society Asia Pacific (ICESAP) and AccorHotels have jointly launched the first ICESAP Agency Accreditation Scheme and the Certification in Incentive, Conference and Event Management, a distance-learning programme for the business events industry.

As the principal partner, AccorHotels will work with ICESAP on improving training standards, supporting education and advancing best practices throughout the sector.


Nigel Gaunt

“The partnership will help strengthen our commitment to professionalising the MICE industry in Asia-Pacific, giving our staff access to the best training in the market in addition to our own accredited Academie Accor,” said Kerry Healey, vice president of sales Asia-Pacific, AccorHotels.

Nigel Gaunt, president of ICESAP, said: “The accreditation from ICESAP provides the industry with a consistent set of standards to follow and a strong foundation for raising the quality and professionalism of organisations in the industry. It also enables end-users to more confidently navigate through the process of researching, appointing and managing event agencies.”

The ICESAP Agency Accreditation Scheme will allow corporate end-users the ability to confidently identify and contract event agencies that meet the stringent accreditation standards. The scheme will assess an agency’s policies, processes, management and staff competencies, as well as conduct a third-party probity and due diligence check on company directors.

Central Europe turns on promotions in China

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Poland, Slovakia, Czech Republic and Hungary have identified business events from first-tier cities in China as their next target.

Daiqi Xing, marketing manager at the Polish National Tourist Office in Beijing, told TTGmice that since Chinese president Xi Jinping’s visit to Poland last year, there had been more interest in investment opportunities in Poland especially in the manufacturing and textile sectors, which would give rise to business travel and meetings from China.


Prague’s Old Town Square

At ITB China, Xing had also noted keen interest from Chinese buyers in organising exhibitions, meetings and incentives in Poland.

Zsuzsa Vincze, senior foreign affairs advisor for Hungarian Tourism Agency, said Central Europe is promoted as one destination with Vienna as the international hub, as it makes the whole region more attractive for the Chinese longhaul visitor.

Vincze opined that Central Europe’s appeal lies in the UNESCO World Heritage sites, chateaus, castles, clean air, beautiful scenery and abundance of health spas surrounded by nature.

For small and medium-sized groups, access to historical sites as unique venues add to the destination appeal.

Easy border crossings for the four destinations via well connected roads and rails and the convenience of the Schengen visa are further advantages, according to Lucia Kasanicka, state counsellor, marketing and promotion section, directorate general of tourism, ministry of transport and construction of the Slovak Republic.

Kasanicka said Central Europe appeals to Chinese delegates who have already been to Western Europe and are looking for a fresh option.

Central Europe’s affordability compared with Western Europe also helps draw interest. According to Kasanicka, a room in a five-star hotel in any Central European capital cost half the price of a similar property in Western Europe.

She said: “You can get a five-star hotel for 120 to 150 euros in Central Europe, while the same in Vienna would cost around 300 euros.”

Kasanicka observed that spring and summer are the most popular seasons for Chinese incentive groups, due to the pleasant weather which is perfect for wine tours. Furthermore, festivals are in abundance during spring and summer, such as the Folk Festival in Slovakia (June/July) and the Sausage & Wine Festival in Budapest (July).

Vincze said Central Europe is ready to welcome groups of under 1,000 delegates and the region is targeting first-tier Chinese cities through its own B2B roadshows, the most recent one being held in October 2016. A fam trip for Chinese media and tour operators from Shanghai will be organised this July.

Central Europe’s destination promotion efforts are currently supported by a sales and marketing representative in Beijing.

All Occasions Group reels in WFC2020 congress

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Adelaide-based All Occasions Group (AOG) has been named the event manager for the World Fisheries Congress 2020 (WFC2020).

The congress will be led by Primary Industries and Regions SA, in partnership with AOG, on behalf of the Australian Society for Fish Biology and the broader Australian and New Zealand seafood industry.

Anne-Marie Quinn

As the conference organiser, AOG’s responsibilities include budget management, marketing and communications, venue management, event management, exhibition management, sponsorships, and travel requirements for delegates.

Anne-Marie Quinn, AOG’s CEO, said: “We will be working alongside the WFC2020 Steering Committee to bring an expected 1,500 national and international delegates to Adelaide to learn about and foster cooperation in fisheries science, conservation and management. We anticipate that similar to the 2014 World Aquaculture Conference, delegates will also visit South Australia’s regional fisheries and aquaculture sites.”

“Delegates will enjoy insightful presentations, information on the latest technological advances in fisheries and an inspiring forum for debate and discussion on critical developments needed to ensure the future sustainable development of the world’s oceans and rivers,” added Quinn.

MICE groups in Seoul leaning towards more active, craft-based activities

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Active and craft-based programmes are becoming increasingly popular for teambuilding and incentive groups that head to Seoul.

Speaking to TTGmice during a Korea Tourism Organization-led roadshow in Singapore last week, Max Kim, manager, Teamax Adventure, said: “The Asian market seems to be looking for more active programmes, while also experiencing culture. Such programmes are now more popular than city bus tours, as participants get to discover the city in depth, and get closer to the local culture and people. It’s a good thing for me as business is increasing.”


Max Kim

Last month, Teamax Adventure launched a Running Man programme in Seoul. The company picked 10 famous tourist attractions as mission stations, such as the Gyeongbokgung Palace and Namdaemun Gate. At Gyeongbokgung Palace, participants are required to put on traditional Korean costumes and make a music video, while at Namdaemun Gate, participants had to take a group photo with five Korean strangers and make the Korean hand sign for love.

Other mission stations include finding Korean street food, and going beer hunting. The programme is available for most part of the year except for winter.

Kim said the Running Man programme was “one of the best ways to discover Seoul”, and afforded “lots of interaction with the locals”.

His most recent group was 100 people from Singapore.

“We can handle up to 200, but 100 is an ideal number for the Running Man programme. I’ve handled only two groups so far, but I’m hoping to get more international clients soon,” Kim added.

For Sua Lee from Weebur, a company formed in 2014 that runs experiential programmes featuring Korean artists, sees her clients moving towards craft and DIY instead of the cultural programmes. The company can handle groups of four up to 200 people, has 60 programmes in its line-up, focusing on non-traditional experiences.


Weebur’s profile painting activity

When asked which was Weebur’s most popular teambuilding activity, Lee pointed to portrait painting on canvas with a Korean illustrator. In this activity, participants use their company’s profile photo as a guide, draw an outline of themselves onto a canvas, and paint in colours.

Other activities include perfume-making classes, Korean calligraphy lessons, baristas-taught latte art drawings, and bubble bath-bomb making sessions.

Lee said: “This is our first time participating in an international MICE show, and I hope it will help to publicise our non-traditional programmes to more people.”

Ancient city Gyeongju makes progress on MICE

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South Korea’s Gyeongju city is on track to achieving its target 50 conferences this year, having already welcomed 25 conferences at press time in May.

A notable win is the 14th World Congress of the Organization of World Heritage Cities, from October 31 to November 3, 2017. It will be held at Hwabaek International Convention Center, and 1,500 participants from 100 other cities across the globe are expected to attend.


Eric Young-ho Seo

When asked if culture, heritage and conservation-related conferences were the Gyeongju Convention & Visitors Bureau’s (CVB) focus, considering the city’s rich history and possession of more than 300 Korean National Treasures and three UNESCO sites, its director, Eric Young-ho Seo, said: “We are making an effort to attract conferences (that revolve around) UNESCO World Heritage sites and national parks. But we are also trying to reach out to other fields such as medical, engineering, humanities and government institutions.”

To attract more international conferences, Seo said the CVB is working closely with the Korea Tourism Organization, and institutions such as the Pohang University of Science and Technology in Ulsan to organise teams, make bid proposals and promote the destination.

In addition, the CVB makes an effort to network with meeting planners and international PCOs by participating in the annual ICCA Congress, as well as in business events exhibitions globally.

The CVB has been successful so far, with 32 international conferences held in Gyeongju in 2016, a decent effort for a bureau which was only set up in 2013, Seo pointed out.

Of all the conference participants Gyeongju welcomed in 2016, half hailed from the US and Europe, 20 per cent from South-east Asia and China, and the remaining 30 per cent came from South Korea.

The largest conference Gyeongju played host to was the 66th UN DPI/NGO conference last year, where there were 4,000 participants.

Seo added: “Europe and the US are very far from South Korea, so our immediate target is South-east Asia, as well as Japan and China. However, Chinese participants have dipped because of the missile issue. I hope it will recover soon.”

The current distribution of conferences that Gyeongju hosts is 60 per cent from Japan and China, 30 per cent from South-east Asia, while the last 10 per cent come from the US and Europe.

Marco Polo rewards event planners with Apple items

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The three Marco Polo Hotels in Hong Kong’s Tsim Sha Tsui district are offering event organisers who book with either of the properties a complimentary MacBook Air, iPhone 7 or iPhone 7 plus.

To qualify, event organisers have to confirm a minimum of 20 rooms on any one day that is held on or before September 30, 2017, as well as a function room booking, totalling to a minimum of HK$250,000 (US$32,105). For accommodation with function room with a total minimum spending of HK$130,000 a complimentary iPad or smartwatch will be offered instead.

The three Marco Polo hotels’ full-day and half-day meeting packages include complimentary use of an LCD projector and high-speed Wi-Fi.

Marco Polo Hongkong Hotel is equipped with 14 function rooms which includes the Centenary Room on the lobby level, and meeting venues Fung Shui, Jade and Lotus Rooms on Level 6. The fourth level of the hotel features two multipurpose function rooms – Bauhinia and Orchid – which can be divided into smaller spaces for intimate gatherings or private corporate events.

Meanwhile, Gateway Hotel offers four function rooms with colour-themed names – Noire, Ocher, Fuchsia and Turquoise, while Prince Hotel features two event spaces.

This promotion runs from now until June 30, 2017.

For further information, please contact mice.hkh@marcopolohotels.com or (852) 2113 3231.

HKECIA unveils conference programme

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The Hong Kong Exhibition & Convention Industry Association (HKECIA) will hold its HKECIA Conference and 27th Annual Dinner on June 2, 2017 at the Hong Kong Convention & Exhibition Centre.

Themed Success, Sustainability and the Future, the conference will look at some of Hong Kong’s most successful organisers, how they made it happen and how their events are likely to evolve in the future.

Top speakers secured for the programme include Craig Pepples, CEO, Global Sources; Stanley Chu, chairman, Adsale Exhibition Services; Robbie McRobbie, deputy CEO, Hong Kong Rugby Union; Daben Mao, executive deputy general manager, Exhibition Operation Center, China Merchants Real Estate (Shenzhen); and Monica Lee-Müller, managing director, Hong Kong Convention and Exhibition Centre (Management).

The conference will take place at meeting rooms S426-S427 and be followed by the annual dinner at the Chancellor Room. Tickets go at HK$250 (US$32.19, member) and HK$300 (non-member) for the conference segment; HK$650 and HK$800 for the dinner segment; and for both, HK$700 and HK$900.

Serko, HRS join up to enhance corporate hotel programme

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Serko, an integrated online travel and expense management solution provider for businesses, has announced a new strategic partnership with HRS Global Hotel Solutions.

The partnership gives Serko customers the ability to book their own negotiated rates and HRS’ exclusive corporate discounted rates through both Serko Online and serko.travel platforms. As well, Serko clients can utilise HRS’ array of end-to-end service offerings to optimise their hotel programmes. HRS’ digital payment and integrated meetings management solutions are also available to Serko’s clients via this partnership.

Furthermore, the agreement enables Serko to further extend its offering of global hotel content, making it one of the single largest hotel metasearch platforms for corporate programmes. Currently, HRS’ global inventory includes 350,000 corporate-relevant hotels – 210,000 of which are independent properties.

Darrin Grafton, Serko’s CEO, said: “Working with HRS lays another major foundation for Serko to expand outside of Australasia. We see this as more than just a hotel content partnership but a strategic initiative that will bring measurable direct and indirect benefits to our clients through additional value-added services. It enables us to continue to execute on our vision of a single platform that can book and change any travel source required by a business traveller.”

For HRS, the Serko relationship allows the company to grow its presence in the region. Joint customers will have access to global corporate hotel content through a single source, incorporating the exclusive HRS discounts as well as Australian and New Zealand hotel content from The Lido Group, which partnered HRS in 2016.

Young hotel player Ariva to triple key count by 2020

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Ariva Hospitality’s acquisition by Singapore-listed real estate and investment company Rowsley in March has allowed both parties to expand their hotel business towards a target of 20,000 keys by 2020.

While Ariva Hospitality’s executive chairman Cameron Ong – an industry veteran who was last CEO and managing director of The Ascott Group – admitted that the target is a “tall order” but it is also one that is achievable considering his company’s track record.


Cameron Ong

“Ariva was founded in 2008 but within these few years we’ve built a portfolio of more than 7,500 keys,” he remarked.
Ariva has been tasked with taking Rowsley’s Hotel Football brand –  the first and only property sits across Old Trafford stadium and is developed in partnership with former Manchester United footballers – further in Asia and Europe while being given the financial backing through equity funds to grow Ariva’s own brands.
Ong aims to bring Ariva “deeper into South-east Asia”. The company’s brands include Ariva Hotels, Ariva Serviced Residences, by Ariva, as well as Super City by Ariva in China and Louis Kienne Hotels & Services Residences in Indonesia – both created through partnerships with real estate firms.
According to Ong, Ariva Hotels, Ariva Serviced Residences, and by Ariva will be the ones to be taken further into the region, particularly in secondary cities where tourism appeal has yet to be discovered and potential for growth is far stronger.
For Hotel Football, Ariva is considering possibilities of taking it to Shanghai, Beijing and Guangzhou in China. In the near future, Ariva is readying for a signing ceremony for two Hotel Football properties – one in Bangkok and another in Kuala Lumpur.

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