With the renewal of its management of the Singapore Expo Convention & Exhibition Centre (Singapore Expo), SingEx Holdings will shift its focus to form more collaborative and consultative partnerships with its clients, as well as craft â€śa suite of solutionsâ€ť, said its CEO.
In an interview with TTGmice, SingEx Holdings CEO, Aloysius Arlando, said: “You can have a range of services, but itâ€™s how you pick and choose the service that (anticipates and meets) the unmet needs of a customer.”
He revealed that SingEx will â€śhave some investmentâ€ť channelled into building this area of its business, about which more information will be revealed at a later date.
Besides providing exhibition space, SingEx is also the organiser of the Singapore FinTech Festival.
On the diversification of SingExâ€™s portfolio, Arlando shared: â€śAs a product, Singapore Expo started off with an exhibition focus. We need to bear in mind what the changing needs and expectations are of attendees and organisers. Itâ€™s not just about a space for play, but it has to move towards a solutions focus.â€ť
When questioned about the renewal of SingExâ€™s management contract, he said: â€śA key point that we hope worked in our favour was a very clear demonstration of our understanding of the market dynamics and trends, and more importantly, who our customers are.â€ť
Under the renewed agreement, SingEx will continue to operate Singapore Expo for up to 10 years from this month.