Kempinski makes a new promise with latest MICE campaign

Sindhorn Kempinski Hotel Bangkok's lobby

Kempinski Hotels has unveiled a new global MICE campaign, Our Meetings Promise, which features more flexibility in bookings and cancellations due to Covid-19 and improved benefits for bookers.

Key elements of the new offer include free cancellation up to 30 days before the start of the event, 12 per cent commission on nett room sales and 12 per cent discount on any further booking at the same hotel within 18 months.

Sindhorn Kempinski Hotel Bangkok’s lobby

Events can also be cancelled free up to 30 days prior to event date. Other perks include five per cent commission on pre-booked F&B, and one complimentary room for every 12 paid rooms, up to a maximum of four rooms.

Under the new campaign, meeting planners will also receive a voucher for two nights in a suite for two people, including breakfast at a Kempinski hotel of choice, based on a qualifying event.

All of the offers are supported by the Kempinski White Glove Services, which includes several procedures which are specific to meetings, conferences and other events, from separate areas dedicated to group arrivals, to cleaning and disinfection of meeting areas throughout the day. This is in addition to strict adherence to all local and national health and safety requirements.

For instance, contact points will be reduced, seating configurations will sport minimum distance between attendees, tables being kept apart, as well as added floor markings for social distancing.

Ron Cusiter, vice president global sales and the Americas, Kempinski Hotels, said that this new campaign is to help “keep the risk for organisers as low as possible” by extending as much “flexibility” as possible to the customer.

“We are confident that our industry, and therefore the business around meetings and events, will recover in the near future with the global distribution and implementation of vaccinations and rapid testing,” added Cusiter.

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