CWT has begun adding car rental and train booking capabilities to the mobile and web channels on its myCWT platform.
The new features and functionality will progressively be rolled out in markets around the world this year, giving travellers more options to make and manage these reservations independently.
To date, travellers have already been able to book car rental and train content by contacting a CWT travel counsellor via phone, email, or messaging, or by using third-party online booking tools.
Travellers will be able to book their rental car via the myCWT mobile app (on iOS and Android) and web portal. They will have access to their company’s corporate negotiated rates and preferred suppliers, and can search for pick-up and drop-off locations. Loyalty programme details from car rental companies are being integrated as well.
To help travellers make more sustainable choices at the time of booking, the mobile app and web portal will have indicators highlighting electric and hybrid car options. Carbon emission estimates will be added at a later date.
For over a decade, CWT has worked with Trainline Partner Solutions, the B2B arm of Europe’s independent rail and coach platform, to source UK train content. The two companies are broadening their partnership with an API integration into Trainline’s Platform One technology that will enable CWT to offer train booking and ticketing functionalities – including corporate negotiated fares and discounts, seat reservations and seat preferences – via its digital channels, starting with the myCWT mobile app.
This functionality has been made available for travellers in the UK this month, and will be expanded to other markets in Europe in the following months. CWT will also introduce point-of-booking carbon emission estimates for train travel later in the year.
These enhancements are one of the key outcomes of CWT’s US$100 million investment in its myCWT travel management platform.