Asia/Singapore Tuesday, 5th May 2026
Page 162

Domestic incentive travel in Malaysia takes a hit

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Travelling domestically in Malaysia can more expensive than nearby secondary cities; Langkawi pictured

Travel operators from Malaysia are reporting a decline in the domestic incentive travel market, due to competition from secondary international destinations and post-pandemic financial pressures.

Adam Kamal, director of Suka Travel & Tours, highlighted that the cost of conducting an incentive trip to secondary destinations like Phu Quoc, Danang, Medan, Bandung, or Phuket is often comparable to, or even cheaper than, travelling domestically to Penang or Langkawi from Kuala Lumpur.

Travelling domestically in Malaysia can more expensive than nearby secondary cities; Langkawi pictured

This disparity grows further for air travel to East Malaysia, which tends to be even more expensive when compared to airfares from Kuala Lumpur to West Malaysian states.

He added: “Moreover, the government no longer offers tax breaks to Malaysians holidaying domestically. So, there’s little incentive to hold events locally when you could go abroad, explore new places, and have new experiences.”

Zulkifli Rahman, director of sales and marketing at The Ritz-Carlton, Langkawi, told TTGmice that while the property welcomed incentive groups from the local financial and multi-level marketing sectors in 2023, the number of such groups has significantly decreased this year

However, small, high-level management teams are still travelling. He also noted that with international airfares and hotel rates stabilising this year, overseas travel has become more attractive.

Although domestic business events at the property are on the decline, The Ritz-Carlton, Langkawi, has seen an increase in incentive groups from Australia, Singapore, and China, whose higher spending levels surpass those of domestic corporates.

This could be because the lingering financial effects of the pandemic have forced many to tighten their budgets, resulting in cuts to incentive travel spending.

Hasniza Suid, director of sales at Langkawi MICE Holidays & Tours, pointed out that small and medium-sized businesses are still grappling with the economic fallout from the pandemic.

“For those opting for domestic incentive travel, cost-cutting measures have become common. This includes choosing cheaper accommodations, transport, and foregoing themed dinners in favour of private dining,” she said.

Wellington doubles down on conferences

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Tākina Wellington Convention Exhibition Centre

Hundreds of electricians, plumbers and Internet experts are converging in Wellington this week, as the New Zealand city gears up to host two large conferences at the same time.

The conferences are held at Tākina Wellington Convention & Exhibition Centre, and will provide a valuable economic boost to the city’s hospitality, accommodation and retail sectors.

Tākina Wellington Convention Exhibition Centre

The Asia Pacific Network Information Centre (APNIC) meeting brings together Internet and networking expert government representatives, industry leaders, and others from around the world to learn, share ideas and develop policies related to Internet operations.

Meanwhile, The Advantage Conference 2024, run by New Zealand’s Laser Plumbing & Electrical and Australia’s O’Brien Electrical & Plumbing Group, is the first combined conference for the group since the pandemic. This conference will also celebrate a centenary of experience and expertise for O’Brien.

Wellington will also benefit from two legacy projects being offered by the conference organisers. APNIC has a goal to bring more young people into the IT industry and has worked to create a conference programme that caters for them.

Te Herenga Waka – Victoria University of Wellington is sponsoring 20 IT students to attend the conference, enabling them to connect with people in the IT industry. They will hear keynote speakers including Robyn Kamira, managing director of Paua Interface, whose topic is Telecommunications stories from the Frontline; and Jon Brewer, consulting engineer at Telco2 talking about the process of delivering broadband to rural Aotearoa.

Meanwhile, The Advantage Conference 2024 is continuing its heritage of giving back to local communities. About 80 delegates are expected to participate in a project to provide much-needed electrical and plumbing upgrades to the Life Flight Trust – Westpac Rescue Helicopter’s Wellington base.

Business Events Wellington manager Irette Ferreira indicated that it is fantastic to see Wellington hosting two sizeable international conferences concurrently – something the city was unable to do before Tākina opened.

“We are delighted to welcome both conferences to the capital and value the efforts both organisations have made to create positive impacts for our city.”

AIME unveils 2025 Knowledge Program theme and advisory board

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Knowledge Program in session at AIME 2024

The Asia Pacific Incentives and Meetings Event (AIME) has announced the theme and advisory committee for its 2025 Knowledge Program, which will be held at the Melbourne Convention and Exhibition Centre (MCEC) in February.

The theme for 2025, We Matter! seeks to highlight and celebrate the global business events industry as a powerful catalyst for economic growth.

Knowledge Program in session at AIME 2024

Hosted and curated by BEAM’s founder El Kwang, the Knowledge Program will launch on February 10, 2025, with keynote speakers from AIME’s speaker bureau partners, along with industry business leaders and renowned professionals.

Guiding the development of the Knowledge Program topics and speakers under the 2025 theme is the Knowledge Program Advisory Committee, which consists of eight leaders from the Asia Pacific meetings and events industry, who together guide the curation of the Knowledge Program.

The 2025 Advisory Committee comprises head of events & connections, workplace experience at Atlassian, Paul Boustani; Charter Hall Events’ manager Ashleigh Cooper; MCI Australia’s account director Maggie Diasinos; and Events Travel Asia Group’s founder and CEO Max Jantasuwan.

Joining them are business events strategist at Think Event By Think Tank Productions Ronald Lim; ICMS CEO Sarah Markey-Hamm; Australian Dental Industry Association’s director of events Denise Sorrell; and Felicity Zadro, founder and managing director of Zadro.

The Knowledge Program is a ticketed event for Hosted Buyers, Hosted Media and Exhibitors. Visitor Buyers may purchase an upgrade to attend.

AIME 2025 will have an expanded footprint accommodating more than 600 exhibitors, 650 hosted buyers and the 20,000 meetings that are set to take place on the showfloor. Next year’s three-day event will be held February 10-12 . In 2025 for the first time, the global exhibitions association UFI will co-locate its 2025 Asia-Pacific Conference with AIME at MCEC, with its event to follow on February 13-14, 2025.

Bhutan to host inaugural Innovation Forum next month

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King Jigme of Bhutan has announced that the inaugural Bhutan Innovation Forum will take place from October 1-3, 2024, at the Dungkar Dzong in Paro.

This event will bring together global thought leaders to explore the intersections of mindfulness, innovation, entrepreneurship, and sustainability as Bhutan embarks on creating the world’s first Mindfulness City.

Global thinkers are set to discuss how Bhutan can evolve into a knowledge-based economy where mindful innovation aligns with holistic well-being and economic progress

The Mindfulness City, a project rooted in the principles of Gross National Happiness first introduced by the monarch in December 2023, will integrate green technologies and mindful innovation to build a harmonious, well-being-focused community.

More than 80 distinguished speakers are expected, covering diverse topics such as integrating mindfulness into education and leadership, leveraging blockchain for knowledge economies, utilising AI in digital services and governance, promoting ESG investments for climate resilience, and developing carbon markets for sustainable growth.

Speakers include Evan Spiegel, the co-founder and CEO of Snapchat; Joseph E Stiglitz, economist and Nobel Laureate; Nicholas Stern, economist and member of the UK House of Lords and Nobel Laureate; Richard J Roberts, molecular biologist and Nobel Laureate; Dzongsar Jamyang Khyentse Rinpoche, a Buddhist scholar, author and filmmaker; Juan Manuel Santos, the former President of Columbia; Anil Ambani, the chairman of Reliance Group; Bjarke Ingels, the founding partner & creative director of igG; Matthieu Ricard, a philosopher and Buddhist monk; among others.

Lanson Place Causeway Bay unveils six luxury penthouses

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Grand Penthouse with two bedrooms

Lanson Place Causeway Bay, a recently renovated luxury hotel in Hong Kong’s Causeway Bay district, has launched six new penthouse residences.

Designed by renowned French interior designer Pierre-Yves Rochon, the six penthouses offer one-bedroom or two-bedroom configurations, with sizes starting from 84m2. Regardless, all six boast an open-plan living and dining area, bedrooms with ensuite bathrooms, walk-in wardrobes and daylight-flooded space through oversized windows that capture views of the city.

Grand Penthouse with two bedrooms

These luxurious residences have been furnished with a fully-equipped kitchenette with an induction cooker, microwave oven, dishwasher and a standard-sized refrigerator, along with a washer-dryer machine.

An Extended Stay Package is available for the Penthouses and various room categories with flexible lease periods. The package comes with a range of benefits including daily housekeeping service with the linens changed three times a week, access to the 24-hour Fitness Centre, participation in wellness classes twice a week, Grab & Go Continental Breakfast on weekdays, and preferential rates for dining and laundry services, among others.

Monthly rent for the penthouses begins at HK$97,800 (US$12,540). Other room types, from 42m2, are available starting at HKD45,000 per month. Guests who make a reservation for selected room types by December 31, 2024, can enjoy a six-month stay for five months’ rent or a 12-month stay for 10 months’ rent. Monthly rates are inclusive of service charge.

New Zealand to increase tourist levy to NZ$100

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The new levy on international tourists is almost triple; New Zealand pictured

Travellers to New Zealand will soon have to pay nearly thrice the amount in entry fees from October 1, a move by the government that has sparked criticism from the key tourism sector that the higher levy will deter visitors.

The international visitor and conservation and tourism fees will be raised to NZ$100 (US$61.88) from $35 to “ensure visitors contribute to public services and high-quality experiences while visiting New Zealand”, according to the New Zealand government.

The new levy on international tourists is almost triple; New Zealand pictured

The decision was made after the NZ$35 fee, which was first introduced in July 2019, proved insufficient to cover the costs incurred by the impact of tourists on the natural environment.

The government said the fee was competitive and it was confident New Zealand would continue to be seen as an attractive visitor destination.

However, tourism stakeholders believe the sharp increase in levy will discourage visitors, as the country is still struggling to recover from strict border closures implemented during the Covid-19 pandemic.

In addition, the New Zealand government has recently increased the costs of visitor visas, and plans to also increase charges on regional airports.

“New Zealand’s tourism recovery is falling behind the rest of the world, and this will further dent our global competitiveness,” said Rebecca Ingram, chief executive, Tourism Industry Association.

For NZ Airports chief executive Billie Moore, the government’s decision is “a triple-whammy for our sector, which is trying to work hard for New Zealand’s economic recovery”.

FCM Meetings & Events appoints Henry Jones as the global marketing leader

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FCM Meetings & Events (FCM M&E) has announced a global business expansion with Henry Jones stepping up as the global marketing leader.

Jones is a seasoned travel marketer and has spent the last eight years with Flight Centre Travel Group, working across multiple brands and several regions including the UK and Canada supporting the launch of Corporate Traveller’s Melon product.

He was most recently the head of marketing for FCM Travel Asia based out of Singapore and has overseen the expansion of marketing efforts into China with the launch of The FCM Platform China, the launch of FCM Japan, and the incorporation of India into the region.

In his new role, Jones will manage FCM M&E marketing and communications strategy including bringing the division’s product suite to market and driving the global brand strategy as FCTG invests heavily in this space.

Gangneung adds more target markets

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rom left: Gangneung City Hall’s Park Soyoung, Um Kum Mun and Lee Seok-je

Gangneung City, located in Gangwon Province, South Korea, has long been a powerhouse in domestic tourism. Now, the city is setting its sights on the international market, focusing on Taiwan and Japan due to their proximity.

In the coming year, Gangneung City aims to expand its target markets to include South-east Asia, a region that is increasingly captivated by K-culture – Korean music, dramas, and films, shared Um Kum Mun, tourism policy department director, Gangneung City.

rom left: Gangneung City Hall’s Park Soyoung, Um Kum Mun and Lee Seok-je

The city was the film site for popular dramas such as Goblin and The Glory.

Meanwhile, the city’s business events infrastructure is expanding. A yet-to-be-named convention centre is being built in the Olympic Park. This is scheduled for completion in 2026, in time for the 32nd ITS World Congress in October. The high-profile event on smart mobility and digitalisation of transport is expected to attract participants from 100 countries.

It is the city’s first purpose-built convention centre. The city has set its sights on the business events industry and intends to grow inbound corporate incentive events as well.

With Gangneung City being connected to Seoul by a three-hour ride on the  KTX high-speed train, Um said his destination would be attractive for twin-city leisure and MICE itineraries.

The Traveller DMC brings in Singapore travel industry veterans to lead new division

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Singapore-based agency, The Traveller DMC, has formed a new Special Projects Division to deepen its business events forte in large-scale gatherings. This new division is led by industry veterans Dominic Ong and Jennifer Tan as consultant and vice president respectively, along with Shirley To, who returns to the agency after her last engagement from 2018 to 2020.

The Traveller DMC has established itself in the Singapore market as a specialist in business events, group leisure, and luxury travel services.

From left: Jennifer Tan, Shirley To, and Dominic Ong will deepen The Traveller DMC’s large-scale events forte

Ryan Low, director of The Traveller DMC, told TTGmice that the company is particularly keen on attracting large activations from the Indian and European markets, as groups tended to favour Singapore as a destination.

Low added: “These regions have shown an increase in demand for higher-quality business events.”

Explaining the appeal of Singapore for these groups, Low said: “Singapore’s appeal lies in its ability to offer a highly organised, efficient, and diverse environment for business events. The ease of arranging everything, from event venues to restaurant reservations, coupled with great flight connectivity and the availability of exciting tours, experiences and ever-evolving attractions, makes Singapore a top choice for larger-scale business groups. This flexibility and convenience are particularly attractive to event planners looking to deliver memorable experiences for large groups.”

He defined large-scale groups as having 200 or more attendees.

However, the Special Projects Division does not exist exclusively for such activations. It may also take on other projects, particularly when manpower needs arise.

Commenting on this development, Yvonne Low, executive director of The Traveller DMC, said: “The addition of Dominic, Jennifer, and Shirley to our team significantly bolsters our capabilities in the MICE sector. Their expertise not only enhances our market position but also reinforces our commitment to being the go-to partner for MICE and group leisure services. We are confident that together, we will be able to drive new opportunities and fuel our expansion.”

A next-gen event playground

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You have been in events for almost two decades. What would you say were instrumental in shaping Singapore’s business events fortunes?
I think it has a lot to do with how the Singapore Tourism Board has been spearheading the industry’s entire movement. Secondly, Asia as a business hub also plays a part in attracting many event organisers to Singapore, which is seen as a good platform for them to launch into the rest of Asia.

What part does Constellar play in facilitating Singapore’s business events growth?
Well, Singapore Expo, which is managed by Constellar Venues, is the only MICE venue with 10 columnless halls across flat ground; access is easy, as halls are not across multi-tiers. It is also located close to the airport. Hence, Singapore Expo is seen as the right choice for international events, especially the big ones like FHA-Food & Beverage and Singapore FinTech Festival.

The 2024 edition of FHA-Food & Beverage stretched across Hall 2 to Hall 8. Singapore FinTech Festival last year took up Halls 1 to 6, while this year’s edition (in November) will be hosted across Halls 1 to 6 plus meeting rooms.

Our venues also attract a lot of large-scale incentive events, where 100 to 200 banquet tables are packed in and lots of entertainment is brought in for a big rah-rah.

Additionally, our large atrium space grants us the flexibility to support creative events, so much so Singapore Expo is a playground of possibilities for any event organiser.

Playground of Possibilities – I am hearing a lot of this tagline in your recent communications. Can you shed more light on what this means for your clients?
We celebrate Singapore Expo’s 25th anniversary this year, and recently hosted a great party in August to mark the occasion. Playground of Possibilities is our refreshed brand identity.

As a playground of possibilities, Singapore Expo can deliver on events both inside and outside. Event organisers are increasingly looking at festivalising their events, to combine business interactions with fun experiences. For this, they need large and flexible spaces, as well as a creative and resourceful venue partner – we are all of that.

Our event venues are transforming. They have to because people are now looking to attend tradeshows not only for business transactions and to build networks, but also to have a fruitful time on their own or with accompanying family.

Constellar has built badminton courts and a music lounge on the site of the Singapore Expo, and will continue to grow its lifestyle offerings in the area of Halls 7 to 10. There, we recently launched the plug-and-play Arena @ Expo concert hall which is designed for mid-sized concerts of 3,000 to 6,000 pax. Arena @ Expo can, in fact, hold up to 6,700 people, with expansion plans in the pipeline.

We have just announced family-friendly exhibitions, such as Bubble Planet and The Art of the Brick Singapore, which will be held in the refurbished Hall 8. This hall will continue to house rotating pop-up-themed experiences that aim to provide guests with interactive and immersive activities.

More plans for lifestyle attractions are in the works.

The other part of our 25th-anniversary transformation is intensified partnerships to improve the visitor experience. One example is our partnership with private car rental company, Lylo, to provide transport to attendees during major events.

The addition of lifestyle attractions to the Singapore Expo grounds is a great idea. I can see it adding entertainment dimensions to business events and bringing more life to this part of Singapore.
Yes, the transformation of Halls 7 to 10 into a lifestyle zone will create a lot more hype and bring tourists and local residents into our spaces.

Having such extensive lifestyle and entertainment options onsite also means we can keep event attendees here all day. They can meet and do business in the exhibition halls, move on to our badminton hall for a friendly tournament, and have a dinner party in our Marketplace @ Expo (a food court featuring cuisines from around the world with live music performances) or atrium.

Event organisers can even look at including concerts at Arena @ Expo in their social programme.

We must make full use of all our halls. So, even with their new lifestyle purposes, Halls 7 to 10 remain flexible and ready to be converted into exhibition halls when the need arises.

Your hardware transformation will certainly pique interest, but event organisers are also paying attention to sustainability aspects when selecting venues. What are Constellar’s sustainability achievements so far?
The Singapore government is very committed to sustainable transformation and is working towards net zero emissions by 2050. It is encouraging organisations and people to move in the same direction.

Singapore Expo is the first MICE venue in Asia to install solar panels. Set across the roof, these 16,508 panels, with a capacity of 9.7MWp, can generate 12GWh annually. This is enough to power 4,000 three-room apartments for a year, and allows the venue to effectively reduce carbon emissions equivalent to 500 round trips between Singapore and New York.

Constellar has also installed a food digester and built three on-site herb gardens that grow over 25 varieties of herbs and spices, including sweet basil, rosemary, Mexican mint, thyme, butterfly pea, sage and more. These herbs and spices are freshly plucked and used in the meals that our in-house culinary team prepares for events.

These are just some things we have done so far to ensure that we are aligned with the government’s green efforts. We are doing our part to ensure that our future generations have a good planet Earth to live on.

We will continue to test new innovative prototypes to achieve our sustainability goals.

UFI’s latest exhibitions barometer takes an optimistic view for 2024. What is your business outlook?
My outlook is optimistic because Singapore will continue to be regarded as a strong business hub for the Asia region. You can see this shared optimism in Singapore’s MICE industry through the way infrastructure is being expanded.

However, Singapore’s success in business events requires the combined efforts of every entity, from hotels and retailers to recreation and transportation operators. At the same time, the government has to facilitate connections and incentivise the securing of big or prominent events.

Talent development is always a hot topic in Singapore. What is Constellar’s contribution to people development?
To nurture and develop emerging capabilities in the business events industry, we recently signed a Memorandum of Understanding with NTUC LearningHub that will see us pilot implementation-led courses, programmes and workshops to expand and enhance the skills of industry professionals.

We will offer internship opportunities for individuals to acquire experience through the events we do and the venues we manage.

This partnership complements Constellar’s ongoing efforts to develop the next generation of industry talent, through its existing partnerships and internship programmes with various institutes of higher learning.

Will Constellar commit to hiring a percentage of the interns it takes on through this training partnership?
No, but in previous internship intakes, we have had a number of interns choosing to join the company. Many students and interns go on to join other organisations. Constellar does this for the greater good of the MICE industry, to help train the next pool of talent.

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