Asia/Singapore Sunday, 26th April 2026
Page 204

BE Mentored hops into second decade with new sponsor, new talent

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BE Mentored 2023 graduates with their mentors

Business Events Industry Aotearoa will launch its 11th annual BE Mentored programme this week, designed to nurture and develop emerging talent in the industry.

The BE Mentored programme runs from April to November, with mentors and mentees meeting six to eight times during that period. Throughout the programme, BEIA will be on hand for support and advice. There will be 19 mentor-mentee pairings, with experienced mentors from previous years returning in 2024.

BE Mentored 2023 graduates with their mentors

On April 10, Sally Doherty from Sallyd & Co will facilitate the online launch session with an ice-breaker and teambuilding sessions hosted by Team Up Events.

BE Mentored will conclude with a recognition event held during the BEIA Annual Conference on November 25, 2024, in New Plymouth.

This year, for the first time, the New Zealand International Convention Centre (NZICC) is sponsoring the programme.

BEIA chief executive, Lisa Hopkins said that the development of new talent is crucial to boosting the sector’s growth.

“Over the past decade, we have seen the positive impact BE Mentored has had on mentees in developing their careers, building valuable relationships and broadening their experience within the business events industry. Our mentees receive a personal support system to help both professionally and personally, while our mentors have the chance to share and demonstrate their knowledge, experience and personal skills.”

Singapore set to host EO’s 27th Global Leadership Conference

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EO’s 27th Global Leadership Conference purpose is to connect, inspire and propel entrepreneurs in their leadership journeys, and help move the world forward; Singapore's Marina Bay Sands pictured

More than 1,800 entrepreneurs from 65 countries will gather in Singapore for an event organised and hosted by the global non-profit membership network, Entrepreneurs’ Organization (EO).

The gathering will be held at the Marina Bay Sands Expo and Convention Centre, from April 22-24, 2024, with support from the Singapore Tourism Board.

The conference aims to connect, inspire and propel entrepreneurs in their leadership journeys, and help move the world forward; Singapore’s Marina Bay Sands pictured

The theme for this year’s Global Leadership Conference is Shine: Illuminate the Future, with a learning programme designed to help each entrepreneur harness their greater potential for service, growth and impact.

Ten guest speakers will take the stage for keynotes or conversations throughout the event. Among them are: Formula One trailblazers Mark Gallagher and Jacques Villenueve; AI and Smart Cities expert Ayesha Khanna; former Nike, Revlon, and Elizabeth Arden marketer, Swan Sit; self-made Thai entrepreneur, martial artist and ONE founder, Chatri Sityodtong; and podcaster, bestselling author and past Google [X] chief business officer, Mo Gawdat. EO’s global board chair, Lynn Anstett (US) and chair-elect, Jamie Pujara (Kenya), will also address the members gathered.

There will also be a series of nine custom-designed excursions to Singapore businesses, the majority of which are owned by EO entrepreneurs. During these outings, called ‘Learn Arounds’, groups of entrepreneurs will gain special behind-the-scenes access to such local enterprises as Creative Eateries, Lionsbot, and Brass Lion Distillery, while learning about succession planning in a family business, challenges and solutions in local manufacturing, operational efficiency and resource management, and innovative technologies in robotics.

EO’s local chapter, EO Singapore will also provide planning support, while marking its 28th anniversary of serving Singapore-based business owners.

Locally, more than 190 entrepreneurs are members of EO Singapore, with businesses across varied sectors including F&B, education and training, apparel and retail, health or medical services, manufacturing, and computer software.

The event is exclusive to EO members and their spouses or life partners. A record number of EO entrepreneurs have registered for the event, positioning it to be the largest gathering of members in the organisation’s 36-year history. More than 50 language interpreters will be providing simultaneous translations in Chinese, Japanese, Portuguese and Spanish for entrepreneurs arriving from all around the world.

Malaysia hotels ride high on Chinese MICE boom

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Jackson:

Hotels in Malaysia have experienced a notable uptick in the Chinese business events sector, partly due to the introduction of the 30-day visa-free travel to Malaysia which started on December 1, 2023.

Improved air connectivity, driven by the launch of new direct routes by Malaysia Airlines, AirAsia Malaysia, Air China, China Eastern Airlines, and China Southern Airlines, has also played a key role in fuelling this trend. Presently, there are 327 weekly flights connecting China and Malaysia.

Jackson: more bookings to come 

Ramesh Jackson, the area vice president for Indonesia and Malaysia at Marriott International, foresees a further surge in bookings in 2H2024, particularly from Chinese organisers located in Tier One and Tier Two cities in China.

An emerging trend is the growing focus on sustainability among Chinese bookers. Ramesh explained: “They are increasingly concerned about sustainability practices at the property level, carbon footprint, and food sourcing.”

Bleisure travel has also made a resurgence. To accommodate this trend, Marriott Concierge teams are equipped with local knowledge to share hidden gems in the area, ensuring a memorable and enriching experience for guests.

Ramesh also noted a significant decrease in lead times for bookings, now averaging 45 days compared to three months before the pandemic.

As for Jeanne Chan, director of Commercial Sunway Resort Hotel, Sunway Pyramid Hotel, and Sunway Lagoon Hotel, she observed that with the visa-free requirements, last-minute delegate numbers for business events are higher than initial estimates from Chinese organisers.

She added that the hotel group has attracted incentive travel groups from multi-level marketing and insurance companies based in China’s Tier One cities. However, many other Chinese companies are still recovering from the recent pandemic and are cautious with their spending.

Onyx Hospitality Group expands Shama portfolio

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Shama Rayong singing ceremony

Onyx Hospitality Group has expanded its Shama brand with the unveiling Shama Rayong, the first Shama in Thailand outside of Bangkok.

The signing ceremony took place on April 1, 2024, at Amari Bangkok, with the new property expected to welcome its first guests from 1Q2026.

Shama Rayong singing ceremony

The serviced apartment will feature over 150 room keys encompassing Studio, One-Bedroom and Two-Bedroom apartments, a restaurant, a swimming pool, a gym and meeting rooms. Rayong city centre is a 30-minute drive away, and business parks like WHA Rayong 36 and CPGC are within a 20-minute drive radius.

Onyx Hospitality Group currently operates 16 Shama properties in Hong Kong, Bangkok, Hangzhou, Changchun, and Daqing, with another five properties under construction. Additional upcoming openings include Shama Medini and Shama Suasana Johor Bahru in Malaysia; Shama Hub Metro South in Hong Kong; Shama Hub Qiantang Hangzhou in China; and Shama Rayong in Thailand.

Kuala Lumpur Convention Centre revamps meeting space

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This space offers new user-friendly and eco-conscious features

The Kuala Lumpur Convention Centre (the Centre) has introduced a newly refurbished meeting space, complemented by a dedicated solutions package known as SmartConnect@301.

The room features a smart office system, occupancy sensors, an expansive 136-inch LED screen and an 86-inch interactive screen. These in-built technologies facilitate seamless connection of multiple devices, content casting, energy conservation and paperless meetings. The space also boasts a private balcony overlooking the iconic PETRONAS Twin Towers and the 20-hectare KLCC Park.

This space offers new user-friendly and eco-conscious features

Offered with SmartConnect@301, a solutions package that includes a dedicated F&B and a technical specialist, the room’s versatility allows it to transform for any event, from corporate board meetings to social gatherings.

John Burke, general manager of the Centre, said this refurbishment is the latest phase in its ongoing efforts to ensure the venue remains competitive. Ongoing upgrades are also being planned for the future.

SmartConnect@301 package is now available for booking at an introductory price of RM301+ (US$63.30) per person until July 31, 2024.

Biometrics holds the key to smarter digital travel: SITA

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SITA explained that biometrics is the solution for a safe and seamless air transport experience

SITA’s Biometrics White Paper, Face the Future, acknowledged that the global demand for travel is rising, and biometrics is at the forefront of this transformation.

The white paper also discussed how the surge in air traveller numbers places extraordinary pressure on existing and new airports, national borders, and airline resources.

SITA explained that biometrics is the solution for a safe and seamless air transport experience

According to the CAPA-Centre for Aviation, 425 major construction projects (worth around US$450 billion) have already been put underway at existing global airports, along with 225 new airport investment projects in 2022.

However, SITA stated that “existing paper-based and manual travel infrastructure and legacy processes simply won’t be able to cope”, and that brick and mortar infrastructure is only part of the solution. Airlines and airports will struggle to manage passenger numbers, affecting the quality of the travel experience they are able to deliver.

The solution, explained SITA, is in harnessing the power of facial and fingerprint biometrics to create a safer and seamless air transport experience. By applying advanced technological solutions, SITA will also solve other industry challenges, like space constraints, specialist staff shortages, and evolving passenger wants and needs.

The white paper outlined more solutions using advanced biometrics technology, including SITA Flex, a common-use passenger processing platform, and SITA Border Management, which covers border control, risk intelligence, and travel authorisation. Both solutions are well recognised in the industry and used by more than 40 airports globally.

It also breaks down SITA’s Digital Travel Credentials (DTC) solution, a verifiable digital identity shared before arrival (with the passenger’s consent) for seamless border crossing.

Additionally, Face the Future also showcased successful case studies like the Star Alliance Biometric initiative and the Indian government’s DigiYatra programme – both cases use the end-to-end biometric passenger processing solution, SITA Smart Path.

“SITA Smart Path biometrically enables every step of the passenger journey, from mobile enrolment to aircraft boarding and every point in between and beyond,” shared Stefan Schaffner, vice president of airports at SITA.

“With facial recognition across as many airport touch points as you need, it lets passengers manage their identity across their whole journey, in a unique and touchless way. The final result is a radically improved travel experience.”

SAS Scandinavian Airlines to exit Star Alliance

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SAS Scandinavian Airlines will exit Star Alliance on August 31, 2024, and the airline grouping will take steps to ensure the change is seamless for customers, particularly with respect to previously booked flights.

SAS Scandinavian Airlines will bid Star Alliance goodbye end of August

Members of frequent flyer programmes are asked to consult their individual airline programmes directly with specific questions related to mileage accrual and redemption for travel within the Star Alliance network.

Going forward, 17 Star Alliance member airlines will continue to offer direct flights to and from Scandinavia, including Aegean Airlines, Air Canada, Air China, Air India, Austrian, Brussels Airlines, Croatia Airlines, EgyptAir, Ethiopian Airlines, LOT Polish Airlines, Lufthansa, Singapore Airlines, Swiss, TAP Air Portugal, Thai, Turkish Airlines, and United.

From September 1, there will be 25 member airlines in the network.

Indonesian business events thrive amid rising Chinese interest post-lockdown

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This surge in interest reflects a broader trend of Chinese businesses seeking opportunities in Indonesia's thriving market

Indonesian business events industry players have seen significant growth of interest from China this year compared to the pre-pandemic period.

Hosea Andreas Runkat, chairman of the Indonesia Exhibition Companies Association, said: “After the pandemic, I’ve observed an increase in business activity originating from China.

This surge in interest reflects a broader trend of Chinese businesses seeking opportunities in Indonesia’s thriving market

“As I learned from my industry contacts in China, their government is actively encouraging industry members to pursue overseas business ventures to support China’s economy. These initiatives receive government funding and have been pursued with increased intensity since 2022, surpassing the level of activity seen in 2019.”

Among the events hosted in Jakarta this year is China Homelife Indonesia, which took place from March 13-16. Held at the Jakarta International Expo, this marked the largest show from China to date, occupying up to 50,000m2 of space.

Looking ahead to September, Jakarta will host the Global Source and Gift Show exhibitions, each taking up approximately 15,000m2 of space.

“Many are still in the process of exploring opportunities. I’ve hosted several groups per month, each comprising about 10 people. In China, these activities are organised by cities, with each city allocating funds for such endeavours.”

Andreas identified Indonesia’s large population and its strong consumer culture as the primary factors driving the aggressive approach.

“The mid to low-end consumer base in Indonesia is substantial, even more so than in neighbouring countries, and they have a strong penchant for shopping across various product categories. This creates abundant opportunities for Chinese producers to market their products here,” he remarked.

Indonesia is increasingly becoming an attractive destination for Chinese companies to host their meetings and seminars for product introductions, as noted by Ramson Piter, head of convex and professional training at AntaVaya.

Piter has received enquiries for events not only in Bali, but also in Yogyakarta, due to the latter’s rich heritage and improved infrastructure. As such, he has started offering Yogyakarta to PCOs in China.

“Although these products may originate from Europe or the US, after successfully expanding their business into China, companies are now looking to expand into Indonesia,” Piter explained.

One ongoing discussion involves a skincare product from Italy that has made strides in the Chinese market, and now sees an opportunity in Indonesia.

“They are planning to host a conference for approximately 250-300 attendees, including a product exhibition, in Jakarta,” Piter revealed.

PWCC set for 2025 opening, boosting Penang’s MICE appeal

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PWCC under construction

Construction of the Penang Waterfront Convention Centre (PWCC), located at The Light City in Gelugor, Penang, has topped out, with completion on track for 2Q2025.

PWCC will feature a gross floor area of around 30,650m2, and facilities will include a large kitchen, pre-function area, a rooftop area, with views of the Penang Bridge, and 19 meeting rooms. Its main exhibition hall will have 7,060m2 of net lettable area and seat up to 5,500 guests banquet-style or up to 8,000 in a theatre arrangement.

PWCC under construction

The venue will be part of The Light City’s first development phase, which will also include a retail mall, a hotel, office towers and two residential projects.

Penang Convention & Exhibition Bureau’s (PCEB) CEO, Ashwin Gunasekeran, shared that with the imminent opening of PWCC – a prime venue for holding large-scale exhibitions – the state bureau will focus on securing more B2B international exhibitions.

Ashwin elaborated: “Penang is a manufacturing economic powerhouse and now that we have a venue for holding exhibitions, we can target this segment and support more investment into the state.”

To date, PCEB has secured exhibitions in the heavy machinery, robotics and Artificial Intelligence sectors.

Gracie Geikie, director of Place Borneo, added: “PWCC will provide an additional advantage to Penang and Malaysia by enhancing our country’s ability to bid for and oversee international exhibitions.

“Malaysia is already well-equipped to manage conferences, so this will further expand our business events sector. I’m looking forward to this development as we continue to grow our business in Malaysia.”

On whether he anticipates the competition with a new venue entering the market, Francis Teo, head, Setia Convention Centres, commented: “Setia SPICE and PWCC cater to distinct market segments, collectively attracting a wider range of business events to Penang. Setia SPICE primarily focuses on conventions and corporate events, while PWCC targets the exhibition segment.”

New Singapore Expo venue brings added options to corporate incentive planners

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A concert at the Arena@Expo

Singapore Expo’s new Arena @ Expo multipurpose concert venue, which comes with plug-and-play audio and visual capabilities, is expected to cater to the growing demand for elevated entertainment presentations during business events.

Speaking to TTGmice during an exclusive venue showcase for music promotors and producers last week, Ng Sim Lim, vice president, sales with Constellar, the organisation that manages Singapore Expo, pointed out that business events were getting “more sophisticated (in terms of entertainment and performances), particularly the ones that are in the direct selling business or have a massive attendance”.

A concert at the Arena @ Expo

“These are huge productions that are business in nature, but calls for programming and entertainment content that is not typical of a business conference. They would come in and invest a lot in making sure that show is a great experience,” he added.

A selling point for Arena @ Expo, according to Ng, is that it simplifies the production process for event organisers.

The new venue charges a flat-fee venue rental with half-hall and full-hall options, and boasts a plug-and-play concert concept that comes with pre-configured basic production support, such as audio, intercom and lighting equipment; and LED wall; truss and rigging system; crowd management equipment and manpower; and more.

Organisers can utilise a 60 feet (18.3 metres) by 40 feet Grand Stage and a fixed production console. Floor space is flexible, and is good for up to 6,700 seats or a blended setup for 2,500 tiered seats and 4,200 in a standing pen. It can also cater to smaller gatherings of hundreds.

While Singapore Expo typically courts “very, very big” corporate incentive groups with around 20,000 delegates – where such events occupy multiple halls – Ng believes that the Arena @ Expo is ideal for smaller gatherings with 6,000 or so attendees, especially those that intend to feature performances as part of the business programme.

Furthermore, as the Arena @ Expo is intended to attract local and regional artists and has already built up strong interest among music promotors, Ng sees potential for business events held at Singapore Expo to weave concerts into their hospitality offering for high-value partners and delegates.

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