Asia/Singapore Monday, 27th April 2026
Page 297

International business events trickle back to China, hampered by visa hurdles and sky-high airfares

0
International corporate events are returning to China, but challenges abound; Shanghai pictured

DMCs in China say the recovery of international business events after three years of pandemic-related closures, rests on simplifying visa applications and shorter approval times, airfares coming down and more stakeholders getting back on their feet.

They were responding to news that all travellers, since April 29, would be facing less stringent Covid-19 testing before departure, with airlines no longer required to verify the results to allow check-in or boarding.

International corporate events are returning to China, but challenges abound; Shanghai pictured

A Shanghai-based DMC, catering to markets in Europe and the US who declined to be named, told TTGmice corporate events were already back.

Visa applicants, the managing director said, complained about the volume of personal information needed and forms with section wordings that were not yet “internationalised”.

The managing director noted that airfares were still very high, as the frequency was only back to 30 per cent of 2019 levels and affected major cities like Beijing, Shanghai and Guangzhou.

She hoped frequency would normalise by 3Q2023 and welcomed the diversified direct air links to destinations such as Shenzhen, Xiamen, Xi’an and Chengdu.

“We used to pack multi-destination programmes with major cities in one week, and it is now completely feasible to plan international events in these charming destinations as a standalone,” she observed.

Alicia Yao, founder and general manager of IME Consulting, said it was important for DMCs to promote China again at key events like IMEX Frankfurt, but many will not be able to attend due to visa applications and approvals stretching to June and July.

The next opportunity, Yao said, was to piggyback on the Ministry of Culture and Tourism’s China Tea Culture June 14-15 event taking place in Budapest, where European travel agents and DMCs which used to do business with China would be invited.

Yao said IME, headquartered in Beijing, was taking the lead to organise and encourage DMCs to meet buyers to discuss product design, new products, pricing, and encourage the resumption of site inspections.

She added IME and other DMCs were now working together to bid for international conferences.

“Airfares are now twice as what they were before, taking up about 50 per cent compared to 30 per cent of budgets before,” she noted.

IME, she shared, had received RFPs from countries like Hungary, Italy and Brazil with travellers coming to China for business, scientific and technology exchanges.

For Century Holiday Travel Group, which specialises in South-east Asia, business events started trickling in two months ago when China started issuing tourism visas on March 15.

Deputy general manager, Kin Qin, noted while it was easier for travellers from Indonesia and Malaysia to obtain visas, Singapore no longer enjoyed visa-free entry.

Qin reported incentives from South-east Asia resuming from August onwards, but warned demand from China’s domestic market, which was huge and could pay high prices, could affect international business events recovery.

Century, which used to have 300 employees pre-Covid, excluding guides, is rebuilding its staff strength of 100 now. Headquartered in Shenzhen, it has branches in Beijing, Shanghai, Guangzhou, Chengdu, Hong Kong and Macau.

Photo of the day: Tourism New Zealand rewards trade partners with destination experience

0
The group on the Hobbiton Movie Set Tour

Tourism New Zealand recently concluded its first global trade incentive campaign, off the back of its latest If You Seek global campaign.

As part of a concerted effort to support tourism recovery in New Zealand, Tourism New Zealand has been actively increasing its trade initiatives across markets. The first-of-its-kind incentive campaign was launched to encourage trade partners to seek more and enhance their destination knowledge of New Zealand. To qualify, participating travel sellers were required to participate in activities and utilise the marketing resources in-market for a chance to join a trade familiarisation trip to New Zealand.

The group on the Hobbiton Movie Set Tour

From April 17-22, 2023, travel sellers from Australia, Germany, Japan, North America, Singapore, South Korea, India and the UK visited the North Island and participated in experiences ranging from a private tour of Maungatautari (Sanctuary Mountain) and Hobbiton Movie Set Tours, to a bath in Hell’s Gate Geothermal Reserve and Mud Spa and a guided tour around Waitangi Treaty Grounds.

“Our trade partners are some of our most valuable advocates when it comes to driving in-market presence and preference for New Zealand. Destination knowledge is crucial to what they do, and we hope this experience in New Zealand has left them with a deeper appreciation and understanding that will be translated in how they position New Zealand to their customers in the market,” shared Gregg Wafelbakker, general manager, Asia, Tourism New Zealand.

Aaron Gilden, head of sales, South & South-east Asia, UK & Europe, Air New Zealand, added: We hope the experience will help our trade partners generate more meaningful conversations and interest around New Zealand. As the airline partner, this campaign opened opportunities for us to better engage with our partners and in turn, strengthen our show of what Air New Zealand has to offer.”

Te Pae Christchurch exceeds performance expectations in its first year

0
Te Pae Christchurch

Te Pae Christchurch Convention Centre has well surpassed performance benchmarks in its first year of operation, and is scoring goals for its sustainability practices along the way.

The Centre has just celebrated its first anniversary, revealing to TTGmice that it outperformed its initial projections by about 50 per cent.

Te Pae Christchurch

“It’s way better than we ever thought it was going to be and it was probably due to a combination of factors,” said its general manager Ross Steele.

“Covid compressed the years and postponed some events, and we’re still seeing some of that flow through for next year. But generally, I think there’s been a real pent-up demand for Christchurch which is starting to pay dividends now,” he added.

Steele also attributed the centre’s success to its strategy of procuring local suppliers, which means the convention centre is “doing exactly what it should be doing, (which is) driving economic value to the city”.

He said: “You can see the difference now that (the return of business is) making to some of our suppliers and even to some of the enterprises in and around us, who are taking on additional staff because of the (increased) business.

Domestic airline operations are also back at capacity, while international routes are now at about 80 per cent of pre-Covid levels. New routes from America and Asia are also coming online, in a show of confidence for Christchurch’s return to the international meetings circuit.

Te Pae Christchurch is also measuring its environmental impact as the first international standard convention centre to open in New Zealand ahead of Tākina Wellington and New Zealand International Convention Centre. Carbon consumption is being tracked to establish offset targets, which will also provide the centre the data it needs for its goal of reducing carbon use in following years, among other sustainable practices.

The Centre has just been re-certified the top gold status during this year’s Qualmark Sustainable Tourism Business Award review, improving on its inaugural evaluation across 26 criteria. It did significantly well in the economic and environment and culture categories, and also performed well in the areas of workplace culture, community and industry engagement.

Steele said it was also timely that recertification was awarded during TRENZ 2023, the country’s most significant international B2B travel trade event which was hosted recently at Te Pae Christchurch.

The Centre has hosted 234 events for more than 129,700 delegates since May 2, 2022, generating more than an estimated NZ$50 million (US$31.1 million) in direct economic value for the city of Ōtautahi Christchurch during that period.

Four Seasons Hotel Jakarta welcomes new GM

0

Juergen Kreipl is the new general manager of Four Seasons Hotel Jakarta.

A seasoned hotelier with over thirty years of experience in global luxury hospitality, Kreipl’s enthusiasm is already driving results, with exciting new programming in the pipeline.

He most recently served as general manager of InterContinental Genève in Switzerland.

CWT partners with Booking.com for Business

0
Booking.com for Business customers will have all the benefits in one place

Global business travel and meetings specialist CWT has teamed up with Booking.com for Business to support an expanded offering for small business customers.

Expected to go live in 2Q2023, this offering will include discounted business travel rates, access to membership rewards from a variety of third-party loyalty programmes, and complimentary 24/7 travel agent support, all provided by CWT.

Booking.com for Business customers will have all the benefits in one place

Powered by travel and expense technology company Serko, the Booking.com for Business platform will combine Booking.com accommodation options with additional hotel, flight and car rental content provided by CWT, as well as multilingual customer service.

Companies will be able to save time and money with discounted business travel rates across flights, accommodation, and rental cars via Booking.com for Business platform, with no booking or servicing fees, all while better managing changes and traveller safety across all trips. Access to CWT travel consultants will be provided in multiple languages to assist with trip management and disruption.

Brisbane to host conservation conference in 2025

0
Hosting the congress is an opportunity to create real change through an interdisciplinary approach to solving Australia’s conservation biology issues

The International Congress for Conservation Biology is set to take place at the Brisbane Convention & Exhibition Centre (BCEC) in 2025, showcasing Brisbane’s science excellence in conservation biology research to a global audience.

The successful bid, supported by Australia’s scientific community was led by BCEC Advocate, and former Queensland chief scientist, Professor Hugh Possingham, in partnership with the BCEC team, together with Tourism and Events Queensland, Tourism Australia and Brisbane Economic Development Agency.

Hosting the congress is an opportunity to create real change through an interdisciplinary approach to solving Australia’s conservation biology issues

Over 1,500 researchers and practitioners will attend the congress, which will shine a light on the activity in key areas such as reef restoration on The Great Barrier Reef, special planning for renewable energy and First People’s knowledge for land and sea management.

It is anticipated that many delegates will also embark on pre- and post-touring, showcasing Queensland and Australia to the rest of the world.

The five-day event is set to deliver a A$4.3 million (US$2.9 million) boost to the Queensland economy and is expected to galvanise interest among Australia’s scientific community as well as from the Asia Pacific, including New Guinea and other Pacific Island neighbours.

Among the other key legacies being proposed is providing the opportunity for delegates to offset their carbon footprint by working with the Queensland Trust for Nature to set up a designated programme enabling delegates to donate directly to a fund for creating new habitats for koalas.

BCEC general manager, Kym Guesdon, added: “This high-profile international environmental congress will enhance the city’s credentials enroute to hosting the world’s first carbon neutral and biodiversity neutral Olympic and Paralympic Games.”

UFI hires programme manager for content and communities

0

UFI has recently appointed Nidhi Grelaud as programme manager for content and communities, adding a new position to the team working in the Paris headquarters for the global membership.

Her role will be to work with UFI’s marketing and communications team to create relevant content that delivers insights, thought leadership and news to and for the global exhibition and business events industry.

Grelaud will enhance UFI’s reach in building and serving industry-specific communities. She also leads the Next Generation Leadership Grant project and the Marketing Working Group.

Originally from India, Grelaud has been based in Paris for the past six years. She previously worked in the sports broadcasting industry under the Corporate Social Responsibility domain where she fulfilled the training and legacy needs around international sports events.

Auckland Airport invests in the future of travel through new builds

0

Auckland Airport has reaffirmed its commitment towards building an integrated domestic and international terminal, as well as developing a number of key surrounding projects such as a new Transport Hub and outlet shopping destination Mānawa Bay, all of which will amount to a significant investment of around NZ$3.9 billion (US$2.5 billion).

The terminal integration programme – a significant part of the airport’s wider 10-year-capital programme – will bring domestic travel and international travel together under the same roof for the first time since 1977, via an expansion at the eastern end of the existing international terminal building.

Mānawa Bay will feature an al fresco space

Set to open between 2028 and 2029, Carrie Hurihanganui, Auckland Airport’s chief executive, said that the new integrated terminal “will make Auckland Airport fit for the future”, and provide an improved experience for travellers.

Domestic jet to international transfer will involve a brief five-minute indoor walk, while state-of-the-art check-in facilities for both domestic and international travellers will save traveller time and reduce friction at either end of a flight. The Transport Hub on the doorstop of the international terminal will also offer links to public transportation.

Airlines will be supported by new gates and other facilities to help them speed-up turn-around processes.

The new combined terminal will add floor space across two levels to the existing international terminal building, with the wider integration programme including significant upgrades to airfield pavement and underlying utilities. Some 2,000 additional jobs will be created as a result of the project.

The airport has also set its eyes firmly on a low carbon future, and is investing heavily in sustainability.

“We have worked very closely with major airlines to understand their needs and requirements, including the investment they’re making in larger domestic aircraft, and their planned future low carbon aircraft. We are supporting airlines by installing ground power units at each gate to supply power to aircraft, helping to reduce fuel use,” elaborated Hurihanganui.

Along with ground power units for aircraft, the upgraded airfield surrounding the new combined terminal will provide charging for electric ground handling equipment and vehicles. Design and construction materials for the combined terminal will be selected to reduce the building’s carbon footprint as much as possible, alongside a focus on waste minimisation and water efficiency.

She noted: “Without the right airport infrastructure, any airline aspirations to a low carbon future will not be achieved.”

While the new combined terminal is under construction, domestic travel will continue to operate from the existing domestic terminal. Hurihanganui noted that facilities such as bathrooms, helpdesks and dwell spaces in the existing domestic terminal will also undergo an uplift to ensure travellers remain comfortable.

One of Auckland Airport’s other developments is Mānawa Bay. Currently under construction and set to be completed late 2024, Mānawa Bay will comprise 100 retail shops, an expansive al fresco space, a play zone for kids, and a dining precinct with possibly 13 F&B operators. The dining precinct will have a zero natural or LPG gas policy, which is expected to eliminate up to 57 per cent of greenhouse gas emissions from its kitchens.

Speaking at TRENZ 2023, Hurihanganui shared: “Cutting out the use of gas on site is an important step towards achieving a 5 Green Star rating for Mānawa Bay and supporting Auckland Airport’s decarbonisation pathway to achieve net zero direct carbon emissions by 2030. It is one of several initiatives that we hope will support the way future developments of this kind are planned.”

Mānawa Bay will also support the largest rooftop solar system in the country. With the ability to generate 2.3 megawatts of power, the solar array is planned to support more than 80 per cent of the shopping centre’s anticipated power usage.

BCD Travel CEO John Snyder steps down

0

After more than 30 years with the company, BCD Travel President and CEO John Snyder will step down on July 1, transitioning his responsibilities to current BORON CEO and former BCD chief financial officer Stephan Baars.

A Wisconsin native, Snyder in 1992 joined what was then called WorldTravel Advisors. In various leadership roles, he helped guide the company through periods of rapid growth, including the 2006 acquisitions in Europe that led to the creation of the BCD Travel brand and established the company as a leading player on the global stage. In the years that followed the launch of BCD, Snyder oversaw acquisitions designed to meet the needs of a growing client base.

John Snyder

Taking over from Snyder is Baars, who has three decades of executive leadership experience in the telecommunications, oil and gas production, business travel and investment sectors. In 2013, the German became chairman of the Supervisory Board for BCD Travel Germany, a role he still holds today. In 2017, Baars left BCD Travel to become CEO of BORON, the private investment company of BCD founder John Fentener van Vlissingen.

Centara Grand Mirage Beach Resort Pattaya appoints new GM

0

Chaiphun Thongsuthumas has been named the general manager of Centara Grand Mirage Beach Resort Pattaya.

He has been with Centara Hotels & Resorts since 1984, and has held the position of general manager at several properties throughout the country.

Prior to transferring to Centara Grand Mirage Beach Resort Pattaya, he was area general manager overseeing four resorts – Centra by Centara Maris Resort Jomtien, Centara Q Resort Rayong, Centara Chaan Talay Resort & Villas Trat, and Centara Koh Chang Tropicana Resort.

Reviews

The Ritz-Carlton, Bangkok

The newly-opened Ritz-Carlton, Bangkok anchors the One Bangkok development with cosmopolitan elegance. Featuring the city's largest ballroom and a spectacular new penthouse suite, it delivers exceptional hardware and deeply authentic, soulful service for business and leisure travellers alike

Mama Shelter Zurich

Behind the imposing, Brutalist concrete that defines Zurich’s Oerlikon district lies a surprising secret. While its exterior honours the neighbourhood’s industrial roots, stepping inside Mama Shelter reveals a vibrant, neon-soaked world that is a far cry from its rigid shell

Hyatt Regency Kuala Lumpur at KL Midtown

A polished urban retreat designed for business travellers, Hyatt Regency Kuala Lumpur at KL Midtown combines thoughtful design, seamless service, and exceptional facilities.