Asia/Singapore Thursday, 9th April 2026
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True Icon comes to life in Bangkok’s Iconsiam

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The opening of the True Icon Hall (pictured) Supports emergence of Bangkok's Chao Phraya River as a new global destination

The highly-anticipated two-level auditorium in Bangkok’s Iconsiam has opened, injecting an additional 12,000m2 of conferencing space to the Thai capital city.

Named True Icon Hall, the venue spans levels seven and eight, seating up to 2,700 people in flexible, fast-change halls that incorporate automated banks of seating. In addition to its three large halls, True Icon Hall also boasts 14 meeting rooms, ranging from 26m2 to 400m2, which can accommodate a further 950 people.

The opening of the True Icon Hall (pictured) Supports emergence of Bangkok’s Chao Phraya River as a new global destination

Several innovative solutions have been included in the auditorium, including fast registration through facial recognition scans, and an audio translation innovation that allows conference attendees to listen to real-time translations from an application on their smartphones instead of rented headphones.

Sound insulation systems have also been embedded into the walls to reduce disruption from other events held in adjacent or nearby halls.

Yet another highlight of True Icon Hall is the use panels of light pixels for the ceiling – said to be the first in an Asian conference venue. Talun Theng, leader of the management team of True Icon Hall, explained that the panels allow very precisely ‘tunable’ ambient lighting to suit every occasion.

“The ceilings can also be used to run colours and animations, enabling stunningly immersive multimedia experiences to excite audiences and manage moods in concerts as well as meetings and events,” he added.

Market interest in the new venue has emerged swiftly, with more than 30 conferences and events confirmed for 2020 and another 100 pending confirmation. Attendance at these events range from 200 to 3,000.

Two confirmed events are the Asia-Pacific Society of Cardiology Annual Conference in March 2021, and the World Congress of the International Union Against Sexually Transmitted Infections, set for December 1-4, 2020.

Supoj Chaiwatsirikul, managing director of Iconsiam, said: “The opening of True Icon Hall will give major new impetus to Thailand’s MICE industry, as well as to the development of the Thonburi side of the river. It will also help fill many rooms in the numerous four- and five-star hotels along the river, and reinforce the Chao Phraya River as a new global destination.”

Galaxy Macau to welcome Andaz brand in 2021

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Andaz Macau is set to open in 1H2021

Luxury lifestyle hotel Andaz Macau will be joining Galaxy Entertainment Group (GEG)’s Galaxy Integrated Resorts precinct in Macau.

Andaz Macau is scheduled to open in 1H2021 alongside Galaxy International Convention Center and the 16,000-seat Galaxy Arena.

Andaz Macau is set to open in 1H2021

The luxury lifestyle hotel will feature a dedicated check-in lounge catering to large MICE groups, over 700 rooms and suites, an Andaz lounge, a bar and restaurant, state-of-the-art fitness centre and an indoor pool.

Andaz Macau will be connected to the integrated resort Galaxy Macau, offering 1.1 million m2 of entertainment, retail and leisure attractions. The hotel will also provide guests with easy access to the integrated resort’s 120 dining options, such as Michelin Stars, and Broadway Food Street at Broadway Macau.

David Udell, group president, Asia-Pacific, Hyatt Hotels Corporation, said: “Global in scale while local in perspective, the Andaz brand is on track to double its footprint in Asia-Pacific by end of 2020 with a strong pipeline across Greater China in destinations such as Macau and Taipei, as well as Sanya, Shenzhen and Xiamen.”

Sourcing at its finest

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How did the idea for Venuexplorer come about?
I have been in the events and entertainment business industry since 2005, and have serviced more than 1,000 corporate companies to date.

We started off clinching dinner and dance projects, before slowly moving into other segments such as meetings, conferences, exhibitions, roadshows and weddings. From there, we gained a pool of regular clients who requested for us to manage their yearly calendar projects, (and provide services) ranging from sourcing venues and catering services to entertainment.

At that time, I felt that we had to launch a website that could gather all venues in Singapore under one roof. The site makes it easier for people to search for venues, as opposed to calling up individual venues owners, asking them for quotations, or having to scour the Internet for suitable venues.

How is Venuexplorer different from what’s out there in the market?
We have over 100 event spaces in Singapore including restaurants, banquet halls, conference centres, unique venues like a go-karting circuit, Singapore Turf Club and much more listed. One can search, compare, and instantly book (certain venues) on our platform. If they decide to change the venue, we allow a 24-hour cancellation notice, with full refund and no questions asked.

Should event planners be too busy to search online, they can call our venue experts for a list of suitable venues that match their requirements and budgets.

We also offer a number of other services, such as anger management activities, bungee jumping, or bike riding for corporate travellers, and have partnered with Foodpanda Singapore and Elite Bar Solutions to provide additional support for venues that lack kitchen or bar facilities.

Does Venuexplorer make a conscious effort to bring more unconventional venues like the F1 Karting Circuit into its network?
Yes. We want Venuexplorer to cover all types of venues, so the less conventional ones are very important to us. These venues are those that other platforms will skip, because they don’t have their finger on the pulse of Singapore’s (business events scene) like we do.

So, what does the Singapore client want?
Experiential events as well as (those requiring a dash of) local flair have grown exponentially in recent years. The use of unusual outdoor spaces – such as (under the) Cavenagh Bridge, a portable container and Haji Lane (a chic section within Kampong Glam) – will be one of the key trends for 2020.

Now that HotelPlanner has acquired Venuexplorer, what does this mean for you and your business?
New advances in technology are fuelling the events industry, and we’re confident that HotelPlanner’s booking technology will take us to a whole new level as (a combined) platform for hotels and events booking. It is a win for both parties.

What are your expansion plans for Venuexplorer?
Our target is to increase (our listings in Singapore) to 300 by the end of this year. By 2020, we are hoping to broaden our network in Asia-Pacific to cover the needs of corporates as well as individuals.

Convening Leaders confirms locations for next two years

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Attendees at this year's PCMA Convening Leaders

Las Vegas, Nevada and Columbus, Ohio will welcome PCMA’s flagship Convening Leaders event in 2022 and 2023, respectively.

Caesars Entertainment will host PCMA Convening Leaders 2022, running from January 9-12, at Caesars Forum, a 51,000m2 conference centre opening in March 2020 in the heart of the Las Vegas Strip.

Attendees at this year’s PCMA Convening Leaders in Pittsburgh

Meanwhile, Experience Columbus will host PCMA Convening Leaders 2023 from January 8-11, at the Greater Columbus Convention Center.

The multi-day programme attracts business events professionals and community leaders from all over the world to explore, through education, research and networking, how business events generate economic and social legacies for their businesses and communities.

“We are collaborating with two incredible host city partners, each with their own inspirational story on how they are transforming their organisations and communities through business events,” said Sherrif Karamat, CAE, president and CEO of PCMA, in a statement.

Avocado experts to descend on New Zealand in 2023

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Holy guacamole – New Zealand to welcome global avocado experts

New Zealand will be welcoming international avocado experts come 2023, after winning the bid to host the 10th World Avocado Congress.

The five-day conference will bring thousands of the world’s leading avocado growers, researchers, marketers, innovators and investors to the destination.

Holy guacamole – New Zealand to welcome global avocado experts

New Zealand’s bid was led by Tauranga-based NZ Avocado, which represents 1,350 New Zealand growers, with support from Tourism New Zealand, New Zealand Trade and Enterprise, the Ministry of Foreign Affairs and Trade, and the New Zealand Embassy in Colombia.

NZ Avocado’s chief executive Jen Scoular said New Zealand’s team approach was integral to its win. This included six months of lobbying activity with key representatives of the international avocado industry, a VIP event for influential delegates hosted by the New Zealand Ambassador to Colombia, and a video message from prime minister Jacinda Ardern inviting voters to come and experience New Zealand first-hand.

Scoular added the congress will demonstrate New Zealand’s growing practices, food safety and quality systems, and the ethical treatment of growers and communities.

The country currently contributes two per cent of global avocado production, and is the world’s ninth largest avocado exporter. New Zealand was up against Mexico, the largest avocado exporter in the world, and Kenya, the sixth largest exporter of avocados globally, in the competitive bid.

Tourism New Zealand’s global manager business events, Lisa Gardiner, said in a statement: “This is a huge boost for our local avocado industry and a chance to showcase New Zealand’s horticulture industry to thousands of influential international guests. It also provides the opportunity to access innovation, global knowledge and science to support the growth of the sector.”

Beyond Asia: Grand Hyatt at SFO, Acomodeo and Avis Germany, and WSCM 2023

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Grand Hyatt SFO Standard King
Grand Hyatt SFO Standard King

Grand Hyatt at SFO now open for stays
The only on-airport hotel at San Francisco International Airport, built to the tune of US$237 million, has opened with 351 rooms including 22 suites.

Facilities on-site include a 24-hour fitness centre, a massage suite, and two F&B venues – the 108-seater Quail & Crane; and the Twin Crafts Market & Bar, a multifunctional lounge with on-the-go food and cocktail bar. The property also boasts 18 event spaces including a Grand Ballroom – each named after storied planes like Stratocruiser and Looper – totalling 1,340m2.

Grand Hyatt at SFO is directly connected to all airport terminals via its own dedicated, newly-constructed AirTrain station. For fly-in, fly-out conference travellers, and those who require daytime layovers, day-use rates start at US$125 for the use of guestrooms for six hours between 08.00 and 20.00.

Acomodeo and Avis Germany announce collaboration
Global serviced apartment provider Acomodeo and car rentals Avis Germany have established a strategic partnership, targeted at business travellers who require long-term rentals along with serviced apartments.

Both Acomodeo and Avis Germany will develop additional services for their existing and future customers, offering a seamless booking experience and exclusive benefits, including corporate rates, limited-time offers and other promotions at point of sale.

According to the press statement, this partnership was formed due to rising instances of workforce mobility where more and more employees find themselves travelling to distant cities for weeks or even months to work on a project. The longer the project, the less convenient and cost-effective the daily use of taxi and hotel rooms become.

Qatar to host prestigious choral event in 2023
Qatar has won the rights to host the World Symposium of Choral Music (WSCM) in 2023, following a successful bid by Qatar National Choral Association, supported by Qatar National Tourism Council.

Held once every three years, the International Federation of Choral Music’s flagship event is considered the most prestigious non-competitive choral event. It will attract 2,000 to 4,000 international choirs, conductors, presenters, composers, and choristers to Qatar.

Barcelona, Vienna, Seoul, and Kyoto have hosted past WSCMs.

Sala Hospitality names group DOSM

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Sala Hospitality Group has appointed Benjaporn Magroodtong as group director of sales & marketing, based at the company’s Bangkok headquarters.

A Thai national, Benjaporn was previously the company’s director of sales – a position she has held since July 2015. With 20 years of experience with brands such as JW Marriott and Anantara, she will now be tasked with developing and executing sales and domestic marketing, branding and advertising.

Zhang to lead the charge at Fusion Suites Saigon

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Ray Jingshu Zhang has been hired as the new general manager of Fusion Suites Saigon.

With a decade of experience working in the hospitality industry across Asia-Pacific, the Australian national most recently worked as pre-opening deputy general manager of Banwa Private Island in the Philippines.

Prior to this, Zhang was group operation project manager for Regent Hotels & Resorts, where he managed hotel projects through their pre-opening phases in locations including Jakarta, Montenegro, Taipei, Guam and Phu Quoc. He has also held management level positions with IHG Hotels & Resorts in Australia, and the Park Hyatt Melbourne.

Finnair finds rosy growth prospects in Asia

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Finnair

Asia remains a key growth market for Finnair, as the carrier plans to step up frequency and capacity on key routes to match demand from the region.

Finnair will grow its network in Asia by 12 per cent this year, having increased frequencies to Hong Kong and Narita to twice daily from this summer. In December, it will add twice-weekly services to Sapporo in Hokkaido to become the first European carrier to serve the Hokkaido route since KLM suspended its services in 2002.

Finnair is focused on Asia growth

The carrier will further expand its services in North Asia next year, commencing daily flights from Helsinki to Haneda and thrice-weekly flights from Helsinki to Busan in March.

Finnair’s general manager for Asia-Pacific, Tamas Hanyi, said that overall passenger growth on its Singapore-Helsinki route had increased by seven per cent last year, while group travel had surged 30 per cent in the same period.

He added that “bookings on the Singapore-Helsinki route in 1Q2020 are also looking really good,” despite headwinds from the ongoing US-China trade war and the uncertainty surrounding Brexit.

Positive sentiments are also observed for Asia as a tourist source market for Finland.

Said Mervi Toivonen, director of Visit Finland global sales promotion: “Travel from Asia to Finland is growing steadily with a 10 per cent increase from January to August 2019.”

He added that the total number of overnight stays by Asian visitors in Finland has risen by 10 per cent in the first eight months of this year, as compared to the same period in 2018.

Gothenburg tops GDS-Index 2019 list

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Gothenburg (pictured) was the highest scoring city when the results of the Global Destination Sustainability Index were revealed this year

Gothenburg is the world’s most sustainable city for the fourth year in a row, according to the Global Destination Sustainability Index (GDS-Index) 2019, released at the 58th ICCA World Congress in Houston last week.

The city scored a 89.64 out of a possible 100 points, and with a seven per cent improvement from last year.

Gothenburg (pictured) was the highest scoring city when the results of the GDS-Index were revealed this year

The next two cities after Gothenburg were Copenhagen and Zurich, while the Australian cities of Sydney and Melbourne came in at the eight and 10th place respectively. New destinations who advanced into the top 10 included Aalborg and Dublin, with significant jumps in performance for Glasgow, Sydney and Zurich. The ranking first started in 2016.

The index took into account the sustainability performance of 50 global business tourism and events destinations, where the GDS-Index benchmarks performance across four key areas – city’s environmental strategy and infrastructure; city’s social sustainability performance; industry supplier support; and the DMO’s strategy and initiatives.

In addition, the judging panel, made up of six industry experts, selected Sydney to win the GDS-Index Innovation Award for its outstanding Sustainable Destination Partnership; a multi-stakeholder collaboration that has resulted in the environmental footprinting of the Sydney hospitality sector, then the co-creation of a strategy to achieve a 70 per cent reduction in carbon emissions and divert 90 per cent of its waste by 2030.

The jury was also impressed by the joint second place projects presented by Wonderful Copenhagen for its Stakeholder Engagement programme and the Green Supply Chains initiative of Ljubljana Tourism.

For the first time, the GDS-Index Best Improver Award was presented to a region, with the honours being installed on the Meet in Ireland Partnership representing Dublin, Limerick, Cork and Kerry. They joined the GDS-Index in 2018 with a vision to collaborate and improve destination sustainability as a region. Aalborg and Ljubljana also made major performance and ranking jumps.

The top 10 destinations in the GDS-Index 2019

The 2019 GDS-Index results also demonstrate that DMOs are in action on sustainability, with a 29 per cent increase in terms of overall performance from 2018.

Guy Bigwood, managing director of the GDS-Index, said in a statement: “This year’s results provide positive signs of a global shift in how DMOs integrate sustainability into their strategy, value proposal, stewardship and reporting activities. The results also highlight the need for DMOs to get much better at developing an inspiring vision of change, engaging their stakeholders and managing resources to implement and measure social impact for their communities and visitors.”

James Rees, president of ICCA, added: “As the effects of climate change become evident and social pressure for action increases, the meetings and events industry must continue to create positive economic impact for destinations, but also help influence the social and environmental policies that are affected by our business. DMOs are a key catalyst and enabler of a sustainable visitor economy, and I am delighted to see the GDS-Index evolving and playing a vital role in accelerating the creation of sustainable destinations.”

To find out more about the survey and the results for all cities involved, click here.

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