Asia/Singapore Tuesday, 21st April 2026
Page 669

IHG appoints development head for SE Asia and Korea

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InterContinental Hotels Group (IHG) has named Nathalia Wilson director of development, South-east Asia & Korea.

Joining the development team based in the Singapore corporate office with 20 years of hotel investment and asset management experience, Wilson will focus on further expanding IHG’s presence in the region.

Prior to joining IHG, Wilson was at Savills, where she established and led the Asia Pacific Hotel Advisory Business. Over six years, she played a pivotal role in growing the team based in Singapore, Vietnam, Australia, Japan and China. At Savills, she further honed her skills in asset management, hotel investment, due diligence, hotel advisory, feasibility studies and strategic planning.

Wilson also worked in the regional offices of Hyatt in Hong Kong, Tokyo, Dubai; and Goldman Sachs Realty Japan in their Tokyo headquarters.

She is fluent in Bahasa Indonesia and conversational Japanese.

Mohd Kamaruddin Adnin: Chief of all chefs

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Malaysia hosted the Worldchefs Congress & Expo 2018 in July. How is that beneficial for the Professional Culinaire Association (PCA) and its members?
The event is proof of PCA’s recognition by Worldchefs (The World Association of Chefs’ Societies), which is important as we are a young association. It is also recognition by chefs in Malaysia that we are the national professional body in Malaysia.

Mohd Kamaruddin Adnin

The four-day event provided plenty of opportunities for our members to network with foreign chefs from more than 100 countries. That is important because it opens doors for us to invite overseas chefs to give talks on the latest cooking techniques as well as cooking demonstrations at PCA’s future events, and for our members to showcase our expertise and Malaysian recipes at overseas events. There are more opportunities for us to learn from one another.

Since the congress, PCA has been approached by both corporate and government agencies that wish to work with us. One such government agency is Invest Selangor. It has invited us to exhibit, give a career talk on the profession and judge in a competition on cake decoration and fruit carving at the Selangor International Business Summit 2018 in September. It is a great opportunity for our members to network with South-east Asian importers and exporters of F&B, manufacturers, distributors and traders who will be present.

Has the congress helped to grow PCA membership too?
Most definitely. Prior to the event, we had about 100 members. As we drew closer to the congress, membership started to rise. Now we have 250 members and growing.

By hosting the congress, we have successfully demonstrated to Malaysian chefs that PCA is an active association and we organise and participate in activities that give members foreign exposure. We also conduct educational programmes for our members and do charity projects that involve cooking for the homeless, orphans or victims of natural disasters.

Young chefs who are 25 years and below now make up 30 per cent of our membership. Many of them are still in colleges taking culinary courses. They have not yet entered the working world. They join the association with the intention to gain more knowledge which could further their career development and for networking opportunities with celebrity chefs. Here, we also create opportunities for them to serve the community through charitable events.

Sometimes major association meetings led to positive influences in government policies facing the profession or related industry issues. Has the congress achieved any advances in this manner?
No, but it has opened doors for us. The deputy tourism, arts and culture minister, Muhammad Bakhtiar Wan Chik, who gave an opening speech and launched the congress, told our members to give proposals to the ministry on how we can work together.

There are a few things we’d like to do, to further expose foreigners to Malaysian food which is not as well-known as say, Japanese or Thai cuisine.

We would like to do cooking demonstrations on Malaysian food in foreign countries where Tourism Malaysia, Malaysia External Trade Development Corporation or other government agencies are exhibiting at major events.

Food wastage is a growing concern around the world and for Worldchefs. Was this addressed at the Worldchefs Congress & Expo 2018?
First, you need to understand the difference between food waste and food loss. Food waste refers to food that is fit for consumption but is discarded. This is very different from food loss, which is food that is spoilt before it reaches the retail stage. At the congress, the issue of food waste was tackled head-on and delegates made a commitment to reduce food wastage.

A delegate, Christopher Ekman, who is also chef at ReTaste, a not-for-profit restaurant in Stockholm, gave an on-site demonstration using produce given by local supermarkets that were nearing their expiry dates. This included pasta made from stale bread. The key message was that less than premium products were still valuable and, with a little imagination, you can produce delicious meals with them.

How is food wastage being dealt by PCA?
We work closely with Food Aid Foundation, a non-profit government organisation that rescues surplus food from the supply chain and distributes it to those in need. We run projects together where Food Aid Foundation gives us the ingredients and our volunteer members cook and distribute dishes to the needy.

We also run educational talks for our members, including young chefs, on what they can do to reduce food wastage. We advocate cooking based on requirement, and not cooking in excess.

So what’s next for PCA now that the congress is done and dusted?
We will be concentrating on activities within Malaysia. A strong bond was forged among committee members in the lead up to the congress. We hope to enhance this.

Now that we have more members, we will be organising more activities that will foster teambuilding and create greater rapport within the association. We hope to have regular healthy activities for our members such as camping or hiking. We never had such activities in the past.

What challenges is PCA facing in operations and growth?
Our biggest challenge is finding corporate partners in the food industry to support our events. Fortunately, the recent congress had created awareness about our association and made it easier for us to approach potential partners.

Another challenge is finding volunteer members to join committees. No one in the association gets paid for their time and energy. Sacrifices have to be made, so most people don’t stay long in committees. Personally, I’m fortunate that my wife is also in the F&B industry and she has joined me at meetings. She understands what I do and why sometimes my weekends are spent away from the family.

How do you overcome the challenge of finding volunteers?
We just have to constantly try to rope them in. When I interview them, I paint a real picture and tell them they must be willing to sacrifice time, energy and money. If they volunteer, they will have three special projects to achieve within a term of two years. If they are unsuccessful, they will be replaced. For me, deadlines and results are the most important.

Let’s talk about you. How long have you been involved in PCA and how have you been driving its objectives?
I have been with the association for five years. Prior to that, I was the chairman of competitions. PCA strongly advocates the development of young chefs, and networking between chefs and food suppliers.

One frequent question from young chefs who are taking a diploma in culinary studies is, what position they can start with upon entering the work force. I tell them they have to start at the bottom as a commis chef. This is the first rung of the ladder to becoming a great chef. It is an opportunity to learn all there is to know about the trade and cooking under the supervision of a chef de partie and rotating through different sections such as sauce, vegetables, fish and butchery.

Many young chefs after their education do not know how to start their career and we help them through this process through our activities.

Would you describe yourself as a strict leader?
I am open to reason and I like to get opinions from others and brainstorm ideas. I am also very straight forward and transparent especially when it involves money and benefits. I like to observe and guide the committee where I can. I won’t be in the association for the next 20 years.

Your term as president ends in May 2019. What is next for you?
I hope to continue serving the association and sharing my knowledge, even though I may not be re-elected. I believe I have knowledge and ideas to share with young chefs who want to grow in this industry.

Do you believe in succession planning?
Definitely. I believe in developing young chefs who will take over the association and also be leaders in their job. I like to share my skills and knowledge with others. At PCA, we encourage members to take part in activities, share knowledge and ideas, and to take on leadership roles. To become a leader, you need passion, to focus on what you do, and to make decisions based on consensus.

How would you like to see PCA grow further?
I want to make it business oriented so that we don’t have to look for funds all the time. I want it to be profitable, so that we can afford a paid secretariat to reduce the burden on volunteers. That will also help the association grow membership further and increase the number of programmes we run while reducing the workload on the committees.

Have you taken steps in this direction?
A committee is now doing the paperwork which will be presented to all members at the next annual general meeting in May 2019. I also have to present this proposal to our advisory board for their opinion.


Delegates of WorldChefs Congress & Expo 2018 at KLCC Park

A delicious calling

At 42 years old, Mohd Kamaruddin Adnin is a young president for the Professional Culinaire Association (PCA).

He is no stranger to culinary industry events. He was a member of PCA’s bid team, working closely with the Malaysia Convention & Exhibition Bureau to successfully bid for the Worldchefs Congress & Expo 2018.

He was also the manager of Malaysia’s national team at the Food&HotelAsia 2018 in Singapore.

Besides his work with PCA, he is executive chef and central production unit manager at MAS Awana Services. In his capacity, he takes charge of food catering for Malaysia Airlines premier lounge and airline catering for flights out of Sabah and Sarawak.

He has also contributed recipes to local cookbooks.

Since young, Mohd Kamaruddin knew he wanted to become a chef. He started his career as a kitchen helper in Hilton Petaling Jaya in 1995.

As a young bachelor, he loved to travel and worked onboard Royal Viking Sun and Seabourn cruise lines for three years.

He has also served as a chef in overseas hotels and resorts.

In 2008, he returned to his home country Malaysia and joined Sheraton Imperial Kuala Lumpur as chef de cuisine. Four years later, he was promoted to executive sous chef of the hotel.

This article was first published in TTGassociation October 2018, a sister publication of TTGmice

Izumisano City pulls curtain back on upcoming MICE developments

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Izumisano City, one of the 33 cities in Osaka Prefecture, has announced several upcoming developments in Rinku Town, located a 10-minute drive from Kansai International Airport, the main gateway for air travel into Japan’s Kansai region.

The city started its business events efforts around six years ago, when the then mayor pushed for more integrated resorts (IRs) and hotels to be built in Izumisano as he believed in the area’s potential, shared Ryota Nakahira, planning general manager for Izumisano City.

SP Setia envisions what SICC could possible look like

And while the city lost the IR bid to nearby Yumeshima – a reclaimed area in Osaka Bay – Izumisano fought on to capture more international business visitors that pass through Kansai International Airport.

One of the most prominent MICE developments will be the Setia Izumisano City Center (SICC), a two-hectare mixed-use development scheduled to open in 2024. SICC will house serviced apartments, a four-star hotel, a 1,600-pax convention centre, offices, a conservatory with fountains and waterfalls, gardens, and F&B and retail shops.

The developer is S P Setia, a Malaysian real estate specialist that is also behind Setia SPICE Convention Centre in Penang and Setia City Convention Centre in Selangor.

On the area’s selling points, S P Setia’s executive vice president, Koe Peng Kang, told TTGmice: “Izumisano offers a genuine way to experience the Japanese way of life without the hordes of tourists. We will be working together with Izumisano city council to promote the place together, and will be targeting (event organisers from) Hong Kong, Bangkok, Vietnam, Thailand and Singapore.”

In addition to the SICC, other upcoming attractions in Izumisano include the Kanku Ice Arena, a ice rink with meeting and incentive uses (December 2019); as well as an expansion of Rinku Premium Outlets by 2020 that will add another 60 shops to its existing 210 shops.

As well, new hotels on the cards include the Hen na Hotel Kansai Airport with 98 keys (November 2019); the Oriental Suites Kansai Airport with 258 guestrooms (winter 2019); and the Hotel WBF Grande Kansai Airport with 700 guestrooms and a rooftop bar (2020). With these new developments, Rinku Town will boast 2,834 rooms, up from the current 1,778 rooms.

“I feel that the city council has put in effort and has the foresight and determination to make Rinku Town successful. We do not regard hotels here as competition. Instead, they are a complement (to what we are building). There are many things to be seen here, we just have to polish and generate the story,” concluded Koe.

PLUS SEOUL dangles more customisation options

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Corporate meetings and incentive events held in Seoul will now enjoy greater customised branding and experience support should they qualify for the city convention bureau’s revamped PLUS SEOUL support programme.

For groups of 50 to 199 participants, the improved PLUS SEOUL programme offers cakes and cookies branded with the event owner’s corporate brand while larger groups of 200 to 499 participants can receive customised teambuilding activities and entertainment.

A customised performance for Manulife Insurance Indonesia

Event branding on buses and photo mosaic walls are granted to groups of 500 to 999 participants, and event videos and on-site Korean cosmetic booths are offered to events with more than 1,000 participants.

These features are in addition to the existing financial, promotional and operational support offered through PLUS SEOUL.

The enhanced features of PLUS SEOUL have already been taken up by recent corporate groups calling at the South Korean capital city.

Manulife Insurance Indonesia, for example, received a customised performance that was designed to tell its corporate story as well as branded commemorative cookies for all 269 participating employees in return for using a Seoul MICE Alliance unique venue.

Meanwhile, Allianz Life Indonesia’s 2,000-pax incentive and meeting programme utilised corporate branding on buses, K-pop performances and access to Dongdaemun Design Plaza.

A Seoul Tourism Organization official said in a statement that there has been a “strong increase in the number corporate groups visiting Seoul from the Asia-Pacific (region) as a result of our PLUS SEOUL campaign and related ongoing efforts to promote our city as an attractive incentive travel destination”.

Continued growth is expected for 2H2019, added the official.

Royal Plaza on Scotts launches corporate loyalty programme

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Royal Plaza on Scotts recently launched Stars on Scotts, an online corporate loyalty programme that rewards members (also referred to as Stars) with Star Points for stays, meetings and events held at Royal Plaza on Scotts and 8 on Claymore Serviced Residences.

Stars can accumulate their Star Points and enjoy an extensive list of Star Rewards which includes up to 40 lifestyle brands such as Zalora, Marché Mövenpick, and Grab. They will also be able to benefit from room upgrades and late checkouts, both subject to availability.

Meanwhile, Megastars will have access to the Royal Club Lounge at Royal Plaza on Scotts; get to enjoy birthday treats and discounts; 15 per cent off total food bill at Carousel; and 15 per cent off at all free-standing Aldo stores.

Throughout the year, the Stars membership team will organise members-only events for Stars, where they can look forward to themed events. There will also be Star Points giveaways through a spin-the-wheel or a gift box lucky draw.

This launch comes just after the hotel’s extensive makeover, which includes the sprucing up of its nine meeting venues. The coffee break menu has also been revamped to include local bites such as pan-fried carrot cake with sambal, and deep-fried chilli crab buns.

In addition, the property’s 511 rooms have been rejuvenated, where more USB ports have been added. Guests can now avail unlimited mobile data with free usage of pocket Wi-Fi devices that connect up to five devices. The hotel’s popular buffet restaurant, Carousel, has been refreshed, with a Churrasco (Brazilian barbecue) and Asian hotplate with local delights being some of the new features.

RoomIt by CWT names SVP of global supply

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RoomIt by CWT, the global hotel distribution division of CWT, has appointed Shannon Hyland as senior vice president of global supply.

In his new role, Hyland will provide overall leadership and execution of the supplier strategy and effectiveness, and market management.

Prior to joining RoomIt, Hyland was the CEO and executive vice president of Radius Travel for the past 11 years. Before that, he had stints as CFO at both Groople and The Mark Travel Corporation.

Capri by Fraser China Square

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Rooftop Pool

Rooms
My 29m2 Studio Executive came with extra furnishings such as a cooker hood, hob, a microwave, plates and cooking utensils. This was unique as very few hotels in the city state offer this in their regular rooms.

The property’s general manager, Vernon Lee, shared that business travellers who were on short-term assignments for about two weeks usually liked to book this configuration as it allowed them to do some light cooking should they miss food from home.

The bedside tables were inspired by the tiffin boxes used to store food in Singapore’s yesteryears. There were ample USB ports on both sides of the bed, but I especially liked the wireless charger positioned under the lamp at the work desk. That came in extremely handy – and was a relief – as I forgot to bring a wire to charge my iPhoneX.

I did however, find it cumbersome to climb in and out of the bathtub to access the shower, and would have preferred a shower stall instead.

In-room Wi-Fi was speedy, and there was no limit on the devices connected per room.

MICE facilities
There are two interconnecting meeting rooms, the 45m2 Pod 1 and the 78m2 Pod 2, on the second floor. When connected, the rooms are able to hold 54 people in classroom-style, or 120 people in standing cocktail.

On the same floor is also the executive lounge, named The Den. The Den’s furniture ranged from plush sofas to functional chairs resembling business class seats on an aircraft – all in lively candy shades. Guests can utilise wireless chargers and enjoy free-flow coffee and snacks such as sandwiches and biscuits. There were also several board games on offer, which could accommodate one to four players.

Other facilities
There is a rooftop pool with underwater speakers (a very nice surprise); steam rooms; a fully-equipped gym that boasts Prama, an interactive fitness platform; and the 24/7 Spin & Play launderette with an Atari Pong table.

JÙN Restaurant is the sole all-day dining onsite, serving up local dishes like salted egg chicken and Teochew-style steamed fish, alongside innovative offerings such as Chilli Crab Rillette Kueh Pie Tee and Baked Chempedak Crumble.

The restaurant is the site of the buffet breakfast service, and my stomach was very pleased with the spread. I thought that most of the dishes I tried were tasty, in particular the hokkien mee.

Service
Most were courteous and helpful when approached, except for one who was a little rough around the edges, though it’s nothing a little training won’t fix.

Verdict
Its enviable location, smack in the middle of Telok Ayer, is perfect for business travellers who work in the CBD area. And after a day of meetings, the hotel is also a convenient base from which they can explore the city, as there are four MRT lines (green, red, purple and blue) within a 10-minute walking radius.

Number of rooms 304
Contact
Email reservations.singapore@capribyfraser.com
Website https://chinasquare.capribyfraser.com/default-en.html

Hiroshima takes events to the next level with new observatory

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One of the newest – and most innovative – additions to Hiroshima’s skyline is the Orizuru Tower, which takes up a prime corner overlooking the Peace Memorial Park and The Atomic Bomb Dome.

Its Hiroshima Hills observatory is open to the elements, and offers views of the surrounding mountains and even as far as Mount Misen on Miyajima. The ideal venue for corporate venues is also stylishly designed in wood, with pillars reminiscent of a traditional temple and perched 13 floors above the city.

The Orizuru Tower has a cafe, souvenir shop and information counter on the ground floor, with a spiral slope to the rear of the building that leads all the way to the 13th floor. For anyone not up to the stroll, elevators will whisk you there far faster.

The 12th floor is given over to Orizuru Square, a cleverly designed open space that can be customised to a user’s needs and has interactive screens, seating areas, tables and spectacular views on three sides, including over the city’s most famous sights.

Visitors are also taught how to fold the origami paper cranes that have become a potent symbol of this city’s suffering, and to make a wish as they drop them into a glass chute on the exterior of the building where they are gradually collecting, in their thousands.

But it is the 13th floor that is the crowning glory of this venue. With a cafe and space to prepare a buffet line at the rear, the area has been cleverly designed to be flexible to a user’s needs yet remain impressive to the eye. The wooden floor slopes away to the outer edges, which are open apart from netting, allowing the wind to blow through the space; perfect on a hot summer’s evening.

Next Story Group names Patrick Imbardelli as chairman

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Next Story Group has appointed Patrick Imbardelli as chairman of its board with immediate effect.

Imbardelli succeeds Luis Miranda who has retired from the board after more than six years in that role. Prior to this appointment, Imbardelli was a non-executive director and advisor to Next Story Group for the past three years.

With a hospitality career spanning more than 30 years, Imbardelli was formerly the chief executive Asia-Pacific of the InterContinental Hotels Group, and the chief executive and board member of Pan Pacific Hotels Group. His achievements extend from capital restructuring and investments in developing countries to integrating hotel management companies, businesses and brands.

He is also a director and advisor of IDEM Hospitality, advisory board member and advisor for Tionale Enterprises, director of The Goodnight Co, and previously a director and advisory board member of Symmons Industries in Boston.

Due data diligence

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Personal data protection has become a hot topic in Singapore’s events industry with those in-the-know saying the matter has to be taken seriously, and policy guidelines and practices to safeguard the collection, retention, use and disposal of personal data have to be put in place under the law.

“It is not enough to play by ear,” commented Ralph Hendrich, general manager, Koelnmesse and honorary treasurer, Singapore Association of Convention Exhibition Organisers and Suppliers.

Stricter rules on Singapore’s Personal Data Protection Act (PDPA) will come into play in September 2019, and the EU’s General Data Protection Regulation (GDPR), which came into effect in May 2018, will also impact the industry.

In 2016, Hendrich took on the responsibility as Koelnmesse’s data protection officer (DPO), a role that every events company must create.

Hendrich explained that Koelnmesse mounted a “structured exercise”, lasting around three months, to educate staff and third-party suppliers, on following the strict protocol under PDPA.

To reassure companies still grappling to be PDPA compliant, Hendrich commented that the exercise will not cost businesses tens of thousands of dollars and “is definitely affordable”. He added the DPO role “cannot simply be dumped on the human resource or administration manager”.

As one of the bigger international players in the region, Koelnmesse received legal and logistics support from its German head office in this aspect.

He advised SMEs to outsource the data management and use a cloud-based solution.
“It is a business investment and part of the business model capability as data protection compliance is increasingly required in RFPs,” he said.

“It is the natural process of digitalisation as businesses move into cloud-based e-invoicing, social media presence, the integration of customer relationship management and 24-hour connectivity.”

Meanwhile, the managing director of a PCO, which organises regional events and is starting its personal data protection exercise, suggested the industry look into introducing professional insurance, like medical insurance for doctors, to protect industry members.

“We will have to be prepared to incur additional business costs if we are expected to be personal data protection compliant,” the PCO director said. “I do not know yet if insurance costs will increase, and how much additional cost the mandatory DPO role will also incur.
“There is nothing much we can do for events we have bid for, but clients need to know they have to incur more cost,” she added.

Kenny Goh, founder of event technology company MICE Neurol, said personal data protection involves technical and legal issues, and he has observed a “gap between the legal world and industry practice”.

“Lawyers may not be the best option, as there are no lawyers that specialise in MICE,” he said.

Goh suggested events organisers and owners use “data controllers” who can prove that everything has been done to be compliant.

“What is needed is a centralised system for tracking data and the data controller is accountable for the data,” Goh added. “In order to control and map the data, the data controller has to be a professional data proxy.

“And if data collection, tracking and distribution is not an event company’s core competency, then it is best the role be outsourced, because a processing platform and software has to be in place and tailor-made for different events to be in compliance.”

The challenge facing some companies, Goh noted, is that clients often want a one-stop solution and event players end up having to offer every kind of service.

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