Asia/Singapore Tuesday, 5th May 2026
Page 740

Agents devise alternative solutions to deal with peso depreciation

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The Philippine peso is feeling the heat from the rising greenback

As the Philippine currency sinks in value to 54.1 pesos against the greenback – the weakest in nearly 13 years and eight per cent lower than at the start of the year – the business events sector is rethinking its strategies, and reining in outbound travel in favour of domestic and shorthaul destinations.

Angel Ramos Bognot, owner of Afro Asian World Events, said the peso’s reduced value has already spelt “disaster” for outbound business.

The Philippine peso is feeling the heat from the rising greenback

“Travellers are spending more and their money is of less value, which will result in delays or suspensions of their international trips, and they may opt to hold MICE domestically.”

For those going ahead with MICE abroad, “a shorthaul trip is advised as it’s more affordable”, Bognot pointed out.

Since this year, Canon Marketing Philippines has been limiting overseas trips in favour of rewarding its champions with local trips or a combination of domestic meetings, cash incentives, and non-cash products like raffling off luxury cars and Rolex watches.

With the peso’s depreciation, a trip abroad would exceed the company’s “fixed budget”, so Canon would opt for a domestic trip or host a business meeting locally combined with other perks, said Grace Obeya, sales and marketing manager, consumable group, consumer systems products division.

Such flexibility will enable the company to “still attain business objectives” although foreign trips combining business and relaxation are still booked in cases of special events, such as the launch of a new product or prototype, Obeya said.

While Tradewings Tours and Travel Corp has yet to experience any direct impacts of a weaker peso, general manager Feliz Axalan expects “to minimise our margins” for MICE business in 2019 when bids are awarded around October to November this year.

The effects of the peso’s depreciation will likely be more acutely felt next year, he added.

Furthermore, Axalan expressed worries about outbound demand next year not only due to exchange rate fluctuation – with some experts predicting a further drop to 55 pesos to the US dollar by year-end – but also the impending hike in fuel surcharge for airlines and the general election next May.

On the other hand, industry players expect the peso’s depreciation will make the Philippines a more attractive destination for inbound business.

“However, there is a negative impression overseas on the economic perspective of the country, linking the weak peso with high prices and instability in commodity pricing,” Bognot said.

New 2019 masterplan in the works for Thai cities with MICE potential

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Come 2019, Thailand Convention & Exhibition Bureau (TCEB) will launch a new masterplan for several MICE cities in the country to focus more on their designation management, marketing and development.

The city profiles of Chiang Rai, Udon Thani, Phitsanulok, Songkhla, Surat Thani, Phetchaburi-Hua Hin-Cha-am and Nakhon Ratchasima have already been studied, according to Supawan Teerarat, senior vice president, strategic business development & innovation with TCEB.

Chiang Mai (pictured) has now allocated a budget to run MICE-related activities every year

The bureau will be “setting up a meeting and public hearing with private and public stakeholders in each of these cities” to assist them in the upgrading to become MICE-ready, Supawan revealed.

The strategy to increase the number of MICE-designated cities will be based on their level of readiness. There will be three classifications: International MICE City, Regional MICE City and Domestic MICE City.

Said Supawan: “Our goal is to groom them all to become International MICE Cities.”

When asked for an update on the five designated MICE cities, Supawan shared: “We are proud to say that after more than five years of engaging with these cities, they now understand how the MICE sector generates revenue to the destination, and some cities – Chiang Mai and Phuket – have included MICE activities in their strategic plan.

“For instance, Chiang Mai has allocated a budget to run MICE activities every year, and we are hoping other cities follow suit as this will confirm their long-term commitment to the MICE industry and TCEB.”

Last year, Chiang Mai welcomed 50,881 business events visitors, which generated a revenue of 4.7 billion baht (US$144 million). Meanwhile, the domestic market brought in 2.1 million visitors and generated 4.9 billion baht in revenue.

As Thailand is gifted with diverse destinations offering myriad attractions and strengths, TCEB hopes to designate more cities for business events. Aside from the aforementioned cities, others being assessed include Rayong and Prachuab Khiri Khan.

“Three more cities will be looked at next year – Ubon Ratchani, Nakorn Srithammarat and Kanchanaburi,” added Supawan. – additional reporting by Rachel AJ Lee

MICE groups do not eschew Japan, still keen to visit

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It’s all well in Sapporo (pictured) as the cities quickly recover from the recent space of natural disasters

Several Japanese convention and tourism bureaus that participated at last week’s IT&CM Asia have reported that there has been a minimal impact from the business events sector despite being on the receiving end of a typhoon (September 4) and earthquake (September 14).

Asako Shiomi, deputy manager, Osaka Convention & Tourism Bureau, told TTGmice: “We did not receive many cancellations from the business events groups, most simply rescheduled their visit.”

It’s all well in Sapporo (pictured) as it quickly recovers from the recent spate of natural disasters

For instance, one group from the Philippines was supposed to arrive on September 5 but they have rescheduled to the end of this month. There is another 100 pax group scheduled to visit in October.

Shiomi’s concern however, was regarding the bid for association meetings that usually took place years later.

“The event may take place four years later, but they have to make the decision now. This will need extra efforts from our side to convince organisers to choose our destination,” she shared.

Ayako Kurosawa, incentive coordinator, of Sapporo Convention Bureau, reinforced the fact that Sapporo is operating normally shortly after the earthquake which caused a city-wide blackout. Moreover, the bridge between the airport and downtown has also been repaired.

Kurosawa said: “There was a group of about 70 participants from Indonesia scheduled to arrive two days after the earthquake. We suggested to postpone, but they decided to cancel and chose another destination instead. However, another group from China of about 400 people, have decided to postpone the trip for a month.”

For Junichi Kito, senior manager business development, JTB Thailand, he said that the company lost a significant chunk of business due to the natural disasters.

He said: “Apart from the damage caused, the Kansai Airport was closed. Now that the airport is back in operation and is operating at 50 per cent, we are expecting business to pick up again.”

What the destination needs now, according to Kito, was support from the prefectures to keep on with the accurate updates and continue promoting their destinations to clients.

CWT Meetings & Events makes three appointments

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From left: Michelle Sargent; Heather Lawson; and Ben Ogden

CWT Meetings & Events, Carlson Wagonlit Travel’s meeting & events division, has strengthened its presence in Australia and New Zealand with three new appointments.

From left: Michelle Sargent; Heather Lawson; and Ben Ogden

The three senior executives are Michelle Sargent, director & commercial leader, Australia and New Zealand; Heather Lawson, national operations manager; and Ben Ogden, senior event manager.

Sargent has over two decades of experience in the tourism and events industries. Prior to joining CWT Meetings & Events, she was general manager for Sydney-based Platinum Event Solutions.

Tinidee Ranong releases new meeting package

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Meeting Room

Tinidee Hotel@Ranong, in Thailand’s south, has launched a new meeting package.

The package includes a full-day meeting venue, two coffee breaks, one lunch and one night’s stay in a Superior room with daily breakfast. Included in the rate are an LCD Projector with screen, standard audio system, flipchart,, notepads and pencils for delegates.

Meeting Room

Prices start at 1,700 baht (US$52) nett per room per night for single occupancy or 2,400 baht nett per room per night for twin rooms. For every 30 rooms booked and occupied, one complimentary room will be given, and one room will get an upgrade to the next category.

Contact (66) 2 048 7093 for more information.

Rosewood announces slews of promotions, MD hires

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From left: Marc Handl_and Andrew Turner

Rosewood Hotel Group has promoted the respective managing directors of its Beijing and Phuket properties Marc Handl and Andrew Turner to regional vice presidents, in addition to the appointment of new general managers for properties launching in the region soon.

From left: Marc Handl and Andrew Turner

With his promotion to regional vice president, Handl will additionally support Rosewood Sanya and the upcoming opening of Rosewood Guangzhou. Handl joined Rosewood in 2017 as area managing director of Rosewood Beijing, where he has been overseeing the group’s properties in Beijing, Shenyang and Langfang across its brands.

Handl has considerable luxury experience in East Asia, joining from Aman Group in Japan, where he was regional director based at its Tokyo property for almost two years. He previously held positions at Grand Hyatt and BC Fine Living in Beijing, as well as previous general manager posts at The Ritz-Carlton hotels in Osaka and Seoul.

Turner, following his promotion to regional vice president, will support existing Rosewood properties including Luang Prabang and Phnom Penh, as well as guide the upcoming Rosewood openings in Bangkok and Yangon.

The Australian joined Rosewood in 2016 as managing director of Rosewood Phuket. Turner has 22 years’ experience managing both city hotels and resorts across Asia, Middle East, Europe and the US, most recently at Baccarat Hotel & Residences in New York.

As well, three new managing directors have been appointed for Rosewood’s trio of upcoming properties in the region.

From left: Thomas Harlander, Stephan Tschuppik, and Ed Brea

Thomas Harlander has been appointed managing director of Rosewood Bangkok (opening winter 2018). Bringing more than 18 years’ experience in the luxury hospitality industry, the German will manage and oversee all aspects of Bangkok property. Harlander’s career has taken him around the world to cities such as London, Washington DC, Los Angeles, Buenos Aires, Tokyo and most recently Seoul where he was general manager of the Park Hyatt hotel. Prior to joining Rosewood, his career extended throughout the Park Hyatt brand where he held hotel general manager and senior F&B management roles.

Stephan Tschuppik has been appointed managing director of Rosewood Guangzhou, which will be opening in Spring 2019. An Austrian native, Tschuppik’s hotel journey has taken him from his home country to the UAE, Oman, Vietnam, South Korea, Taiwan and China. He has over 25 years of industry experience, 16 years primarily across the Hyatt group in different destinations which includes Park Hyatt Saigon, Grand Hyatt Seoul, as well as a wealth of experience in pre-opening and opening China hotels, such as Grand Hyatt Shenyang and the Park Hyatt in Hangzhou.

Ed Brea has been appointed managing director of Rosewood Yangon, scheduled to open within 2018. With more than 30 years of experience in the luxury hospitality industry, Hawaii-born Brea has managed prestigious properties in Asia, most recently for Kempinski Hotels, as well as for Hyatt Hotels Corporation, Shangri-La Hotels & Resorts and One&Only Resorts.

Weaker rupiah holds back outbound incentives

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In anticipation of impacts a weaker rupiah would have on outbound incentive business next year, event planners in Indonesia are now drawing up strategies to cope with rate fluctuations while keeping demand from corporates high.

The rupiah has declined from around Rp14,300 against the US dollar in early August to Rp15,000 on September 5, the weakest since the 1997 economic crisis.

Agents have several strategies in place to buffer against the rupiah’s rate fluctuation 

Eddy Efendy, director of Synergy Production Travel and Events, commented: “It’s still difficult to predict the situation next year; we have to wait until December. But the incentive business is still fine for now.”

As the currency devaluation took place towards the end of the year, most groups this year have materialised, noted Eddy.

But event planners may soon begin to feel some pain from the rupiah’s downturn, as Indonesian agents typically quote in rupiah but make payments in the US dollar.

Pauline Suharno, managing director of Elok Tour, said: “Some clients understand the conditions and are willing to pay the balance due to the devaluation… The problem is many companies do not want to adjust the pricing.”

Rudiana, director of sales and marketing of WITA Tour, added: “The depreciation of the rupiah made conditions unstable. We find it difficult to determine prices, even though we must immediately submit proposals for incentives (programmes) next year.

“When the currency is not stabilised, the price balance becomes a problem,” he commented. “If the price is too high it will be difficult to sell, but if it is too cheap it also will reduce profits or even (be a) loss for planners.”

Compared with leisure travel, Rudiana said corporate incentives are more sensitive to a weaker rupiah.

“In a leisure tour programme, travellers have the option to alter itineraries to meet their budget. But for an incentive programme, everything is set from the beginning. If we promise to use a luxury bus or have dinner at a top-notch restaurant, we cannot change that (as these are perks for the clients).

Likewise, pricing is also the “most sensitive issue” for clients of Agustinus Pake Seko, president director of Bayu Buana, although the company has recorded a 15 per cent growth in business this year and bookings are still coming in for next year.

“(Clients) just want the cheapest package, but with rupiah depreciation it will be difficult. This is the challenge,” he pointed out.

To cope with the currency fluctuations, Agustinus would suggest to clients to exclude some meals from the itinerary, and let group members find their own.

“It is a win-win solution,” he remarked. “Without eating at a restaurant, prices will be much cheaper. Delegates will also have a more genuine local dining experience (by getting to pick what they’d like to eat).”

Elok Tour’s Pauline Suharno, meanwhile, would recommend a lower hotel category or a similar star-rated property outside of the city centre.

Another option is to cut the duration of the programme. She shared: “Nowadays, agents choose to cut costs by not hiring freelance tour guides. Agents are now maximising in-house staff to serve clients.”

Rupiah devaluation aside, a mounting concern for Eddy is potential political instability, as the national and presidential elections are due next year.

“If the rupiah continues to slide and the political situation is not conducive, business will be like falling down from a ladder,” he said.

TCEB faces budget cuts

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Nichapa: XXXXX

Thailand Convention & Exhibition Bureau (TCEB) will get lesser ammunition next year, as its budget gets slashed from 1,000 million baht (US$31 million) to 800 million baht.

“The budget we get from the government has been decreasing due to (money being channelled to developing) the EEC (Eastern Economic Corridor),” explained Nichapa Yoswee, TCEB’s senior vice president, business, who quickly added that “it is for a good cause”.

Nichapa: smarter use of lesser money

With reduced funding, Nichapa said TCEB will need to focus on collaboration to improve “efficiency” in what it seeks to do.

As one of the major new economic projects undertaken by the Thai government, the EEC will transform the Chachoengsao, Chonburi and Rayong Provinces into a trade and investment hub, and centre for regional transportation and logistics.

Part of TCEB’s new efforts for 2019 is the Thailand: Redefine Your Business Events campaign. Through it, TCEB will highlight Thailand’s position as a hub for South-east Asian MICE; encourage new business events through national economic policies including Thailand 4.0, EEC and 10 S-Curve Industries; and redefine the organisation’s role.

Nichapa indicated that TCEB will “play more of a partnership and collaborator role”, and be the link between the government and business community.

For the 2019 fiscal year, TCEB projects in excess of 1.4 million overseas business travellers generating about 130,200 million baht in revenue.

Resort buy-out middleman on the prowl in Asia

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Rudolf: nobody does what we do

The business events world now has a new middleman – a hotel and resorts buy-out specialist with a cruise rental sub-brand.

“We started with our first events in 2016. Last year, business was really good, and this year, even better. Business has (gotten off the ground) very fast, but also because there’s nobody else is doing what we do,” said Daniel Rudolf, head of sales & marketing of the Germany-based Rent-A-Resort.

Rudolf: nobody does what we do

Established in 2015, Rent-A-Resort is the world’s first company specialising entirely in property buy-outs for business events.

On how the industry can benefit from a middleman specialising in buy-outs, he said: “Planners looking for a buy-out can (approach) 10 resorts and nine will say no. Many won’t even understand what they’re talking about.

“They can approach the convention bureau, but the (bureau) doesn’t have the (relevant expertise) or handle buyouts. They can only tell you what hotels are available (and the planner has to go through the long process of sourcing).”

Rent-a-Resort’s expertise and network reduces the trial-and-error process for planners, which translates to time-savings and a better match. Clients approach the company with information on dates and number of rooms required, and can hear back as soon as in 48 hours, he shared.

“We know which resorts don’t do buyouts, and there are many reasons for that, having (prior) arrangements with tour operators (is one). And we know which ones do.”

The company also has knowledge of when resorts in Europe have their seasonal closures, hence opening them up is possible for “season extensions” for corporate groups.

In parts of Asia, where many resorts open year-round, Rudolf admits Rent-a-Resort’s knowledge of the landscape “is still in the development stage”.

Still, requests for Asia are coming in strong, and the company’s resort network is quickly shaping up.

Anantara Mu Ne in Vietnam was Rent-A-Resort’s first buyouts in Asia

The company secured its first property buy-out in Asia earlier this year, a booking of Anantara Mui Ne in Vietnam. Rent-A-Resort has site inspections in Phuket and Danang lined up for November, and is hoping to work with Banyan Tree’s Angsana resort in Vietnam.

Demand for Asian resorts is palpable. “Asia is far, but you probably have more flights from Frankfurt to Phuket, for example, than you have to Ibiza or other islands closer by. It’s a long (way to Asia), and more expensive, but accessibility to (many Asian resort destinations) is good. Asian resorts are also a lot more exotic for European clients than an island they visit all the time with their families,” he remarked.

The company is a “venue finder” first and foremost, but it also has partners that can charter flights and book tickets. For more complicated arrangements, Rent-A-Resort has agency and DMC partners.

Lifting the lid on meetings at sea

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Genting Cruise Lines’ Michael Goh (middle) and Princess Cruises’ Farriek Tawfik (right) discuss MICE possibilities on a panel moderated by TTG Asia Media’s Karen Yue (left)

To attract more business events from the corporate sector, cruise industry leaders are speaking out to dispel common myths and misperceptions about bringing conferences and meetings on board cruise ships.

One common misconception is that business events have to book out a whole cruise in order to enjoy its facilities, shared Princess Cruises’ South-east Asia director Farriek Tawfik at the Asian MICE Cruises Conference at IT&CMA in Bangkok on September 18.

Genting Cruise Lines’ Michael Goh (middle) and Princess Cruises’ Farriek Tawfik (right) discuss MICE possibilities on a panel moderated by TTG Asia Media’s Karen Yue (left)

In reality, corporate groups as small as a meeting of 10 pax can enjoy the privacy of venues not used in the day, such as lounges and discotheques, Farriek revealed. He added that usage of these venues is free of charge, and corporates need only pay for add-ons like canapés and drinks.

Michael Goh, senior vice president – international sales, Genting Cruise Lines, chimed in: “There are different formats for different MICE businesses, such as full charter, partial charter and a group block arrangement. Groups can run from 50 to 4,000 pax and have different programmes, so organisers have to innovate all the time. No two MICE cruises are the same.”

Although cruises have become known for fun incentives and teambuilding programmes thanks to on-board entertainment, serious conferences and training sessions can also be conducted on a ship with the right facilities, alongside light-hearted elements in shore excursions.

“The best is for travel agents to match their passenger demographics and needs to the correct ship,” said Farriek.

Arrangements for events on board are typically taken care of by one planner from the cruise company, advised Goh. This provides a “seamless arrangement” of elements from dining preferences to entertainment and even shore excursions.

“These misperceptions persist because of a lack of brand and product awareness. There is a lot of training and product education needed, and more MICE-optimised facilities, entertainment, meeting rooms and shore excursions,” expressed Farriek.

An incentive group from Surabaya that Princess Cruises recently hosted was a good word-of-mouth platform to spread awareness of business cruisings, said Farriek.

Dream Cruises also recently hosted a 2,000-pax business group alongside 2,500 leisure passengers on board its ship.

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