Suntec Singapore Convention & Exhibition Centre (Suntec Singapore) is deploying a new Essential Virtual Assistant (EVA) come August 6, a knowledge-based online platform that provides a wealth of information on the venue.
EVA removes the need for customers to call or email Suntec Singapore, allowing them to go on SuntecSingapore.com and access information they seek, such as services and products, access forms and permits.
Suntec Singapore will continue to expand EVA’s capability. While the system now accepts queries that are typed into a search bar, it will eventually become a chatbot, as well as acquire artificial intelligence capabilities to meet the evolving needs of the venue’s customers.
Event organisers keen to test EVA can write to sales@suntecsingapore.com and request for login details.
