Trip.Biz, powered by Trip.com Group and headquartered in Singapore, is banking on technology and artificial intelligence (AI) to strike a leading role in Asia-Pacific corporate travel management.
The TMC, supported by a team of 800-plus dedicated product engineers, implemented more than 120 technology improvements this year. Trip.Biz has also developed the Gear Project – an AI-based industry think tank to elevate professionalism and foster a tech-driven service mindset within the TMC industry.
Tao Song, chief technology officer and international business general manager of Trip.Biz, said the Global Impact Plan, announced during the group’s recent Global Partner Summit in Singapore, reflects the company’s commitment to global expansion and supporting the growth of its global partners.
He reported Trip.Biz revenue in 1H2023 grew 138 per cent year-on-year compared to 88 per cent in 2019.
The TMC holds more than 4,000 agreements on corporate flight rates worldwide, offers international flights covering 147 countries and continues to pursue TMC IATA accreditation in 27 countries and regions.
It has access to more than 2.39 million hotels globally, offers exclusive discounts for more than 42,000 hotels and provides ground transportation services in 1,056 cities worldwide.
Song continued: “Unlike traditional TMCs that rely on fragmented resources, Trip.Biz optimises resource integration to provide travellers with the most suitable choices, enhancing their overall experience, and fusion of technology and service for a transformative experience.”
Trip.Biz counts among its customers some 300 Fortune 500 Companies, 15,000 large enterprises, 940,000 SMEs and serves 46 million travellers in a wide range of sectors including technology, F&B, biomedical and automotive.
According to Song, Trip.Biz has seen significant growth in demand for international hotel bookings, which increased by 365 per cent compared to the same period last year.
“Additionally, the implementation of IATA in multiple countries has led to a 587 per cent increase in demand for international flight bookings compared to the same period last year,” he noted.
