The Junior Chamber International (JCI) World Congress returned to Hong Kong earlier this month after almost 30 years, and delivered a hybrid event that featured a diverse destination experience.
Drawing more than 500 in-person attendees and more than 3,500 online delegates, the five-day congress packed in training sessions, seminars, workshops and keynote speeches. The programme also gave in-person attendees a chance to participate in the Hong Kong Sevens and Hong Kong Wine & Dine Festival – mega events that coincided with Hong Kong’s easing of travel restrictions.
JCI World Congress delegates enjoyed the vibrant Hong Kong Sevens in person
JCI president Argenis Angulo said the congress was a “milestone in the history of JCI in Hong Kong”, due to its metaverse application that blended technologies with local cultures. Delegates were gifted with souvenirs in NFTs.
The congress had the full support of Hong Kong Tourism Board, from the bidding stage to programme delivery, with assistance offered for promotion and funding.
Karen Yeung, JCI Hong Kong national president, said: “Hong Kong’s flexibility, resilience and diversified experiences are key factors in winning this year’s world congress.”
Yeung hopes that the successful delivery of the congress will inform the world that Hong Kong is ready for more conferences.
Lanson Place Hospitality Management is exploring both investment and management opportunities to further grow the brand in major gateway cities in Asia-Pacific.
Poised to open its eighth property in Manila in 2Q2023 and its ninth in Melbourne in 2024, the management company had an “interesting discussion” to develop a “talent serviced apartment” in Shenzhen’s Greater Bay Area, which is being primed to welcome various industries and attract young talents, shared CEO Michael Hobson.
Hobson: eyes on Asian gateway cities
Lanson Place is also looking to own and manage properties for a more permanent presence in Shanghai and Beijing where its parent company, Hong Kong-listed Wing Tai Properties, has a presence.
The group has two high-end serviced apartments in Shanghai – Lanson Place Aroma Garden and Lanson Place Parkside.
Hobson said Lanson Place was keen on establishing a footprint in Tokyo three years ago, but plans were marred by the onset of Covid-19. Another target is London where Wing Tai already has properties in Mayfair.
Lanson Place has a compendium of seven managed properties – three in Hong Kong, two in China, and one each in Singapore and Kuala Lumpur – with a total of 1,000 rooms and residences.
Lanson Place Parliament Gardens in Melbourne will have 137 serviced units when it opens in 2024.
Lanson Place Mall of Asia in Manila will be its biggest property, with 247 hotel keys and 143 residential suites. It is the first hybrid hotel-branded residence for SMX Hotels and Conventions, which has nine mid-scale to luxury hotels and eight exhibition and convention venues throughout the Philippines.
Laurent Boisdron, vice president and general manager of Lanson Place Mall of Asia, said the property will have a full-service operation when it opens in April next year, including a spa, five F&B outlets, a grand ballroom and seven meeting rooms.
Boisdron added that targeted clientele comprises the strong domestic leisure market; corporates, with the numerous companies around the Manila Bay area; and business events, due to its proximity to SMX Convention Center Manila.
Not only have studies shown greater demand across the world for the hybrid hotel and serviced residences model as travellers now tend to stay longer in a destination, the hybrid model also presents lower risks to investors.
Harilela Hotels has appointed Edward E. Snoeks as general manager of The Hari Hong Kong.
The seasoned hotelier possesses three decades of experience in luxury hospitality across Europe and Asia including Hong Kong and Thailand.
Prior to joining The Hari Hong Kong, Snoeks was general manager of Meliá Chiang Mai. Other positions he has held include pre-opening general manager of Sindhorn Kempinski Hotel Bangkok & The Residences, as well as Thailand’s regional general manager and general manager of The Okura Prestige Bangkok.
Following a successful collaboration between Cvent and Zoom Video Communications, Inc in delivering an engaging end-to-end hybrid experience at Zoomtopia 2022, Zoom’s global hybrid conference, both companies are now working to bring the same capabilities to other organisations via the Zoom App Marketplace.
Zoom and Cvent will bring their hybrid event capabilities, demonstrated at Zoomtopia 2022 (pictured), to more organisations
“We recognise the value Cvent brings as a long-time leader powering in-person events around the world,” said Steven Li, ISV sales and strategy leader at Zoom.
“Zoom has always been a company built to connect and bring people together, which is why we are excited to team up with Cvent so that our customers can seamlessly tap into our best-in-class platforms to deliver more dynamic and impactful hybrid events.”
“In today’s event environment, an organization’s Total Event Program includes a blend of in-person, virtual, and hybrid events to maximise attendee engagement, reach and overall programme impact,” said Cvent CMO Patrick Smith.
“But without the right technology partners, organisations often struggle to effectively manage and execute their more complex hybrid experiences. As a leading communications platform, Zoom recognised this area of opportunity, and we’re excited to work with Zoom to help our mutual clients deliver world-class hybrid experiences.”
UFI, the Global Association of the Exhibition Industry, will convene in Cologne, Germany for its 91st UFI Global Congress from November 20 to 23, 2024.
The meeting will be hosted by Koelnmesse at the new Confex Congress Center.
Cologne will welcome the 91st UFI Global Congress in November 2024
UFI president, Monica Lee-Müller, said in a statement: “What a way for me to end my turn as the UFI president – being able to share the news that our association’s biggest event will return to Cologne, one of UFI’s 20 founding members, in 2024. Cologne won the bid against strong competition from around the world.”
The congress will hold special meaning for host Koelnmesse, as the latter celebrates its centennial anniversary in 2024.
CEO of Koelnmesse, Gerald Böse, said: “2024 will be the year when tradition and future come together in a very special way. The time and place will be just right for another major event of our industry.”
The UFI Global Congress is highly regarded in the exhibition industry and is the largest global meeting of the year for professionals in this space.
Last held in Muscat, Oman this year, the congress will move to Las Vegas, the US for 2023.
Sabre and IATA are working to “a shared vision” to roll out the Offers and Orders (O&O) distribution and retailing platform as a better alternative to the legacy airline passenger system.
Investing billions in its own technological transformation – including a US$100m spend in 2022 alone – to drive innovation and transformation across the industry, Sabre is targeting O&O for “an aspirational goal of 100 per cent transition by 2030”.
Chapman: airlines are keen to unbundle their products for greater personalisation
Speaking to TTGmice on the side-lines of the recent CAPA Asia Aviation Summit, John Chapman, head of strategic sales and business development, Asia Pacific at Sabre, said there was convergence among full-service carriers wanting to “unbundle” their products and use artificial intelligence and machine learning to understand “what the customer wants, his propensity to pay and market conditions”.
Chapman explained O&O would move “PNR (passenger name record), EMD (electronic miscellaneous document for options such as preferred seating, baggage, priority boarding) and e-ticketing into one order”.
Stressing how the new “more transparent and modular” O&O capability would simplify the process, he noted: “IATA is driving standards and Sabre is thinking beyond standards with the goal of delivering a modern, intelligent retail platform.”
He added Sabre was “heavily developing” O&O with a projected beta version launch by 2024.
According to Chapman, European airlines such as Finnair and Lufthansa Group were looking at “wholly replacing their legacy system” to be able to personalise and market their products better.
He commented that the pandemic pushed NDC and O&O to the fore, and this transition “is ultimately about providing a win-win-win for travel suppliers, buyers, and the end consumer”.
“The new world of O&O will generate smarter, more relevant offers for agents to put in front of their travellers, while streamlining servicing and increasing revenue opportunities for agents,” said Chapman, adding that Sabre’s role as a trusted technology partner is “to facilitate these interactions, create opportunities and reduce friction for all elements of the travel ecosystem”.
“O&O is the natural development in the NDC journey, and we’re already working with a number of airlines to place NDC content in front of agents, and ultimately, travellers.
“Our innovation partnerships, including with Google, are also key in creating the technological solutions needed to create the best offers for travellers,” Chapman pointed out.
Centara Hotels & Resorts, Thailand’s leading hotel operator has opened its latest property in the Thai capital – Centra by Centara Bangkok Phra Nakhon.
The 180-key low-rise hotel offers a selection of rooms built around an inner courtyard. Business travellers will also be able to utilise District M, a meeting space decked out with the latest audiovisual facilities, and can comfortably host 250 people cocktail-style, or 150-theatre style. There is also an additional pre-function space.
Centra by Centara Hotel Bangkok Phra Nakhon is also located near Bangkok’s famous landmarks including the Grand Palace, Wat Pho, the National Museum, and Pak Khong Talat flower market.
SkyTeam Elite Plus, First and Business Class customers flying from Sydney will now have access to a recently-reopened SkyTeam dedicated lounge, located airside near Gate 24 at Pier B in the International Terminal.
The Sydney Lounge underwent refurbishment when international travel was suspended, and has been redesigned with sustainability in mind.
Guests can expect a fresh and brighter space, thanks to the floor-to-ceiling windows offering views across the runway and abundant plants. In total, there are 149 chairs and ottomans, which have been reupholstered using GREENGUARD-certified upholstery to reduce landfill waste.
Other sustainable efforts include eliminating single-use items such as plastic straws and stirrers; installing water-saving cisterns and shower heads in showers and bathrooms; deploying movement sensor smart technology to save energy; and participating in the airport’s waste recycling programme.
Those looking to refuel can enjoy an à la carte menu served up by in-house chefs using locally-sourced, fresh produce including sustainable fish. Aside from a live-cooking station, a self-service buffet featuring hot and cold international dishes is available all day. There will also be a bartender on hand to serve up a selection of Australian red, white and sparkling wines, spirits and barista coffees, along with soft drinks and sodas.
The lounge is open from two hours prior to the first flight until the final departure of the day for eligible customers flying on China Airlines, Delta Air Lines, Garuda Indonesia, Korean Air, Vietnam Airlines and Xiamen Air.
UK-headquartered booking technology solutions company Vibe has appointed Graham Whyte as business development manager, APAC.
In this new role, Whyte has been tasked with leading the company’s expansion in Australia, New Zealand and Asia-Pacific.
Whyte has over 30 years of senior travel industry experience, including at Travelport and Virtuoso in Australia, New Zealand and the US. He was previously the regional commercial manager at Sabre.
Fukuoka Convention & Visitors Bureau (FCVB) has launched a range of activities focusing on the outdoors, wellness and Japanese culture, with the aim of appealing to both new and existing incentive groups.
The experiences, which include river punting in Yanagawa river, fruit picking, Zen meditation, textile dyeing and kendo, have been designed to appeal to FCVB’s established markets of East and South-east Asia, as well as its newer targets of Europe and North America.
Fukuoka is keen to welcome more Asian business events and encourage planners in the west to consider the city
“(Through these new activities), we hope to see a big increase in incentive groups from South Korea, and increase the number of incentive groups we have (that are) coming from Singapore, Indonesia, the Philippines and Thailand,” Kenneth Macphie, FCVB spokesperson, told TTGmice.
Macphie is confident that many incentive groups from South-east Asia will return as the region was the FCVB’s “strongest customer base” pre-pandemic. Efforts also include encouraging “new markets, such as Europe and North America, to see the attraction of Fukuoka,” he noted.
Following successful promotions in September at the Visit Japan MICE Mart in Tokyo and IT&CM Asia in Bangkok, FCVB will also be showcasing Fukuoka as an attractive business events destination to European customers at IBTM World in Barcelona in late November.
Staff have also been participating in online business matching events for Vietnam, Singapore and South Korea, which were arranged by the Japan National Tourism Organization, while building up FCVB’s social media channels to gain greater exposure to English- and Chinese-speaking markets, shared Macphie.
He added that the promotion of activities is targeted, based on what has proven attractive to each market in the past. Fruit picking, for example, has previously been popular among visitors from South-east Asia, while traditional activities such as kendo are more likely to spark interest among European and North American visitors.
The FCVB is also considering aspects of Japan that are part of each country’s popular culture. In countries where the knowledge of ramen is widespread, for instance, the FCVB is promoting its authentic noodle-making experience.
Just 10 minutes from Phuket International Airport on the serene northern coast, this 178-key, Bill Bensley-designed resort offers delegates a quiet, tropical paradise steeped in Phuket’s tin-mining heritage
The newly-opened Ritz-Carlton, Bangkok anchors the One Bangkok development with cosmopolitan elegance. Featuring the city's largest ballroom and a spectacular new penthouse suite, it delivers exceptional hardware and deeply authentic, soulful service for business and leisure travellers alike
Behind the imposing, Brutalist concrete that defines Zurich’s Oerlikon district lies a surprising secret. While its exterior honours the neighbourhood’s industrial roots, stepping inside Mama Shelter reveals a vibrant, neon-soaked world that is a far cry from its rigid shell
Following a successful collaboration between Cvent and Zoom Video Communications, Inc in delivering an engaging end-to-end hybrid experience at Zoomtopia 2022, Zoom’s global hybrid conference, both companies are now working to bring the same capabilities to other organisations via the Zoom App Marketplace.
“We recognise the value Cvent brings as a long-time leader powering in-person events around the world,” said Steven Li, ISV sales and strategy leader at Zoom.
“Zoom has always been a company built to connect and bring people together, which is why we are excited to team up with Cvent so that our customers can seamlessly tap into our best-in-class platforms to deliver more dynamic and impactful hybrid events.”
“In today’s event environment, an organization’s Total Event Program includes a blend of in-person, virtual, and hybrid events to maximise attendee engagement, reach and overall programme impact,” said Cvent CMO Patrick Smith.
“But without the right technology partners, organisations often struggle to effectively manage and execute their more complex hybrid experiences. As a leading communications platform, Zoom recognised this area of opportunity, and we’re excited to work with Zoom to help our mutual clients deliver world-class hybrid experiences.”